51–60 of 196 posts
I could only dream of having 10mbps upload... we are still stuck on DSL here, I am lucky to get close to 1mb upload, not enough to even watch my home camera feed reliably, especially with audio on.
Starlink?
Story was reported on in 2020, during the peak of the lockdowns as well. We truly fucked ourselves by giving these national ISPs so much power. In return, they abuse us, they collude to make sure other ISPs do not compete against each other to justify high prices and low bandwidth, and hire lobbyists to implement/push stupid laws in various states to prevent municipal ISPs (eg, Texas).
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I dunno, I pay $70 a month for gigabit from Google Fiber and absolutely saturate that thing all day long up and down. A Google PM got me on a call and asked me if I wanted 20 gigabit for $200 a month the other day. No restrictions, I could run my business off my $70 if I really wanted to. I don’t know what Cox is going on about, they need to get with the program.
I pay $50 for 10 gigabits from Sonic. I don’t abuse it by deliberately running a speed test 24/7 or anything like that. I do use it for anything I want, at any time, without pausing to consider how much data it takes. Launch a NAS backup at 2PM on a weekday? Stream 4K video on 2 TVs at the same time? Download a mass of software updates? Without a second’s hesitation. The CEO is on record being very explicit that they…
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I pay $50 for 10 gigabits from Sonic. I don’t abuse it by deliberately running a speed test 24/7 or anything like that. I do use it for anything I want, at any time, without pausing to consider how much data it takes. Launch a NAS backup at 2PM on a weekday? Stream 4K video on 2 TVs at the same time? Download a mass of software updates? Without a second’s hesitation. The CEO is on record being very explicit that they…
This one is probably in contention: https://epb.com/
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Did you sue? Isn't that false advertising?
In the US you could seek recourse via your state Attorney General. You might hope the FCC would care (but they don’t). The GP already lost 6 days of work… how much would the likely payoff be to make it work their while to continue dealing with that company?
I had an issue with my wireless carrier repeatedly refusing to issue credit for a months-long ongoing problem on their end.
Within 2 days in filing a BBB complaint, I had a rep from the company asking how much I thought seemed fair and if I wanted a bill credit or a check.
for example, it’s crazy to me that we allowed companies to redefine “unlimited” to mean “limited”.
when people pontificate on how we seem to be heading towards dangerous levels of low trust society—this is a great place to start. few things reach as many people as marketing. we can’t trust so much of what we’re being sold. that’s not good, at all.
a gigabit customer who was paying $50 extra per month for unlimited data was flagged by Cox because he was using 8TB to 12TB a month "Unlimited data" should mean you can saturate the connection 24/7. Anything less is deceptive advertising. For a gigabit connection, that would mean around 300TB per month.
Cox advertised gigabit to me. I always wanted it so I took the upsell. After six truckrolls (alternately telling me my signal was too strong -- installing attenuator, then too weak and removing it) for which I had to take a day off work every time, they eventually told me it was a mistake and my neighborhood didn't have gigabit. Then the cherry on top was they wouldn't even put me back on my old plan because it "wasn…
I won the fiber lottery where I live, and I will never go back to cable (I had a choice). Let's just call the rejected cable choice a "30 Rock episode".
And that same cable provider eventually was called out for advertising a "10G Plan!". Yeah.
Meanwhile my fiber provider advertises options based on symmetric upload/download speeds. And I think this is the key in these days when we send a lot of outbound data with video call and offline backups.
Put in place a rule that only the lowest speed can be advertised by providers.
A reminder of why we are getting FTC broadband labels: https://www.fcc.gov/broadbandlabels
Just like prop 65 warnings don't help when everything has them.
a gigabit customer who was paying $50 extra per month for unlimited data was flagged by Cox because he was using 8TB to 12TB a month "Unlimited data" should mean you can saturate the connection 24/7. Anything less is deceptive advertising. For a gigabit connection, that would mean around 300TB per month.
I don’t know why they don’t advertise their oversubscription rate. The FCC should probably require this to be disclosed in some standard location. So many people are mad because “I paid for a gigabit and I can’t use the whole thing”… but like you didn’t pay for a gigabit you paid for a gigabit shared among 100 other people, which means peak-of-sums you should usually get gigabit, but it’s not guaranteed. The internet…