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Things I said as a manager part 2: Hiring is emotional

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Re: Things I said as a manager part 2: Hiring is emotional

#51
I had been talking to the candidate for months

This is in itself a huge red flag about not just Figma's hiring process, but its entire decision culture internally.

There's absolutely no reason for a "process" to drag on this long, unless it's for a C-level position with a corresponding equity stake.

The high of finding the right person makes it all worth it.

Not if the best people stop applying or referring their friends to you, once word gets out as to what's in store for them.

Re: Things I said as a manager part 2: Hiring is emotional

#52
post #24

The candidate was being considered for a management position, with a lot of responsibilities including creating a good workplace for their reports. This is something you absolutely don’t want to get wrong, it can’t be a “I dunno… seems ok to me” hire because it will literally set the tone for that department for years .

The author was already managing the team though. So it seems like there is an obvious recovery plan if the manager doesn't work out after a few months. Sure it sucks for the author to have all that work re-added, but the effect of a bad hire isn't dire enough to justify the long hiring process. They should have identified any unsure feelings about the candidate within a couple interviews and maybe had one more to address them before making a decision.

Re: Things I said as a manager part 2: Hiring is emotional

#53
post #29

MONTHS??? Do even elite athletes making millions and millions subject themselves to such foolishness?

Do you read the sports page? If you're the elite of the elite, yeah, hiring decisions are often quick. If you're only good enough to get drafted in the 3rd or later rounds, expect to spend a lot of time doing combines and visiting exercises and then be assigned to minor leagues. Even if you get called up, expect to be traded without your input unless you're the best of the best. Don't get injured. Even the best of the best can't always pick their teammates.

Re: Things I said as a manager part 2: Hiring is emotional

#54
> I had been talking to the candidate for months and they had completed our entire interview panel. We’d had great conversations where I’d learned about their background and developed a sense for how they would fit in this role. Unfortunately, I had to tell them we would not be moving forward with an offer.

"Hiring" isn't the emotional thing here. The emotional thing was knowing you were shitty to someone. You were shitty because you took months to build a relationship with this person and didn't have a compelling reason to say yes or no, and decided to say no. If you saw gaps, you should have said no sooner. If it takes you months of talking to someone and building a relationship to decide they're not right for the team, it's not hiring that's the problem, it's that you're bad at hiring that's the problem.

There's exactly no reason to lead a candidate on for months. If you ever get to the point where scheduling a 1:1 zoom conversation is implied to be a job offer, you've fucked up. Interviewing isn't personal, it's business—until you've spent long hours making it personal.

> Hiring is a roller coaster. It involves more ups and downs than normal engineering work.

It might be a roller coaster, but the longest roller coaster by duration in the world is four minutes. Keep that in mind.

Re: Things I said as a manager part 2: Hiring is emotional

#55

Earlier quoted context omitted.

Amen. If an organization is taking months to come to a hiring decision that’s a red flag, unless it’s a C-suite level position, where a misstep could have irreversible damage. A tech position should be able to close within a few weeks, lest the candidate get a better offer from a less dysfunctional company.

My first hand observations: took 4 months to hire, 5 months for the candidate to start. My first hiring in a corporate world so I had to learn a bit. Then we are expected to plan for diversity, not even looking at qualified candidates until we have met diversity benchmarks. Then my group had a committee kind of setup where one person could veto a candidate. Being my first hiring, I had to go along with it for a while…

Four months worth of interviews is insane, as is the need for unanimity in a hiring panel. On top of that, diversity quotas are explicitly illegal under US law. The organization you work for sounds like it is profoundly dysfunctional.

Re: Things I said as a manager part 2: Hiring is emotional

#57
Hey everyone, it's the author here! Many of you have made an inaccurate assumption about something that I should have clarified in the article.

As a hiring manager you do cold out reach and meet people well before they are ready to look for a new job. You build a relationship over time so that when they are ready for a new job they reach out to you. That's what happened in this case.

I appreciate the feedback that I was not clear about that. I agree with you all that spending months actually interviewing is horrendous and unfair.

Let me know if you have more questions or thoughts!

Re: Things I said as a manager part 2: Hiring is emotional

#58
post #29

MONTHS??? Do even elite athletes making millions and millions subject themselves to such foolishness?

Yes, in pro sports the negotiation for a contract renewal often takes months if not years.

For players between contracts, the off-season will usually be several months, and many players won't sign until just before the season begins, negotiating with teams along the way.

Re: Things I said as a manager part 2: Hiring is emotional

#59

> I had been talking to the candidate for months and they had completed our entire interview panel. We’d had great conversations where I’d learned about their background and developed a sense for how they would fit in this role. Unfortunately, I had to tell them we would not be moving forward with an offer. "Hiring" isn't the emotional thing here. The emotional thing was knowing you were shitty to someone. You were s…

That's a really good analogy that the longest rollercoaster is 4 minutes. You're absolutely right that a months long interview process would suck. Fortunately, that wasn't what happened. I've added an amendment to the story to clarify, take a look!

I obviously can't go into the details of the feedback but I share your wish that hiring decisions would more cut and dry! It would be a lot easier for everyone.

Thanks for the feedback!

Re: Things I said as a manager part 2: Hiring is emotional

#60
post #7

> They were close and had potential, but we also saw some gaps. I would be really interested to hear more about the specific "gaps". > After lots of discussion with my management chain, we decided not to extend the offer. I wonder exactly what was said, given that this candidate was led on for months by this point and I presume the management knew about everything along the way. Also, was someone else hired, or did t…

I can't share the specifics of feedback but you're right that's the most interesting part of this decision and where I could learn the most. Ultimately, it's a hard to reverse decision with imperfect information and that's why it can be so emotionally tough.

Thanks for the note!

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