Live data from Hacker News

DoorDash and Pizza Arbitrage (2020)

readmargins.com

51–60 of 151 posts

Re: DoorDash and Pizza Arbitrage (2020)

#51

I'm surprised more restaurants aren't suing DoorDash for damage to their reputation. Inserting themselves unrequested into the ordering process, then delivering cold food, the wrong food, etc. the customers just blame the restaurant ultimately.

>I'm surprised more restaurants aren't suing DoorDash for damage to their reputation.

I'm not. They have every reason to expect DoorDash to throw the book at them if they did that. They'd likely end up bankrupt.

Re: DoorDash and Pizza Arbitrage (2020)

#52
post #42

> You have insanely large pools of capital creating an incredibly inefficient money-losing business model. It's used to subsidize an untenable customer expectation. You leverage a broken workforce to minimize your genuine labor expenses. The companies unload their capital cannons on customer acquisition, while this week’s Uber-Grubhub news reminds us, the only viable endgame is a promise of monopoly concentration and…

Won't blowing money like this redistribute it quickly, taking care of the "inequality"? It looks like this is a good way to take wealth from people who have accumulated it (the investors) and disperse it widely.

I can't make your argument make any sense.

Re: DoorDash and Pizza Arbitrage (2020)

#53
post #28

The driver argued the amount of time it would take to come back to return the bag would mean he couldn’t make enough deliveries to “pay my rent”. There you have it. The actual “business model” of Doordash.

This is common across so many industries now. The number of people stressed by student loans, childcare, and other typical expenses is extreme. It’s easy for someone to appear more productive by having fewer or no kids - but disastrous for the economy in the long run. How much of the recent US economic growth can be attributed to monetization of public and private balance sheets?

It's hard to compare student loans--debts taken on willingly by the smartest and most privileged members of society--to childcare costs.

Re: DoorDash and Pizza Arbitrage (2020)

#54
post #28

Earlier quoted context omitted.

This is common across so many industries now. The number of people stressed by student loans, childcare, and other typical expenses is extreme. It’s easy for someone to appear more productive by having fewer or no kids - but disastrous for the economy in the long run. How much of the recent US economic growth can be attributed to monetization of public and private balance sheets?

It's hard to compare student loans--debts taken on willingly by the smartest and most privileged members of society--to childcare costs.

Not everyone who takes on this debt is "the smartest and most privileged members of society", and childcare costs are outrageous (according to several families I know; I haven't felt financially secure enough to have my own progeny and at this stage in life it seems unlikely I'll have the opportunity).

Re: DoorDash and Pizza Arbitrage (2020)

#55
post #42

> You have insanely large pools of capital creating an incredibly inefficient money-losing business model. It's used to subsidize an untenable customer expectation. You leverage a broken workforce to minimize your genuine labor expenses. The companies unload their capital cannons on customer acquisition, while this week’s Uber-Grubhub news reminds us, the only viable endgame is a promise of monopoly concentration and…

>We have let money become so accumulated, that the owners of the capital are being silly with it

Is that not just an inherent part of the debt cycle that we are at the tail end of?

Re: DoorDash and Pizza Arbitrage (2020)

#56
post #24

Earlier quoted context omitted.

Uber made a profit for the first time ever this year after torching billions to accrue market share for fifteen years. https://www.theverge.com/2024/2/8/24065999/uber-earnings-pro... Having to do it via huge price hikes and screwing drivers makes me dubious about their ability to do so more than a few times.

how are they not making more money off of data? the trip data alone has to be worth millions right? All I see when discussing Ubers profits is the cost of trips and the cost of drivers and how much they spend on marketing and politicians. It seems like theres gaping black hole of all the data they are collecting and it being put to use/sale.

There's a fairly common belief that "selling data" is a money-printing business, but it generally isn't.

Specifically, data is only worth as much as the buyer is able to exploit it to make money. Meta and Google have figured out how to immensely profit off of personal data - but that's because they own the largest ad networks on the planet.

Few other players can leverage personal data to this financial extent. More importantly, the players that can leverage personal data for immense profit also collect their own data, and so externally-sourced data is only of marginal utility.

And you see this in the discourse around this issue. We theorize for example that some grocery chain would "pay a lot" for personal data. But to what end? So they can offer just-in-time enticements to go to the store?

A lot of these supposed "applications" of personal data seem pretty flimsy, and even where they are genuinely useful, their monetary worth is marginal.

Data is worth something, but it isn't worth nearly as much as widely believed.

Re: DoorDash and Pizza Arbitrage (2020)

#57
post #42

> You have insanely large pools of capital creating an incredibly inefficient money-losing business model. It's used to subsidize an untenable customer expectation. You leverage a broken workforce to minimize your genuine labor expenses. The companies unload their capital cannons on customer acquisition, while this week’s Uber-Grubhub news reminds us, the only viable endgame is a promise of monopoly concentration and…

Won't blowing money like this redistribute it quickly, taking care of the "inequality"? It looks like this is a good way to take wealth from people who have accumulated it (the investors) and disperse it widely. I can't make your argument make any sense.

Burn a billion dollars. Artificially pump the market value of your company by 10 billion dollars. Pizza company gets a few hundred dollars for free. "Haha, we pulled one over on the man!" Go public or sell. Founders and initial investors (likely already wealthy) get billions. Other people take the hit.

No, this does not distribute wealth down. It's a ploy to gin up enough excitement that people who are already wealthy can expand that wealth dramatically with weak business offerings while leaving other people (smaller investors, employees, customers, other businesses, the government, the public at large) to hold the bag.

Not every start-up is like this, but a lot of 'em sure are!

Re: DoorDash and Pizza Arbitrage (2020)

#58
post #28

Earlier quoted context omitted.

This is common across so many industries now. The number of people stressed by student loans, childcare, and other typical expenses is extreme. It’s easy for someone to appear more productive by having fewer or no kids - but disastrous for the economy in the long run. How much of the recent US economic growth can be attributed to monetization of public and private balance sheets?

It's hard to compare student loans--debts taken on willingly by the smartest and most privileged members of society--to childcare costs.

40% of people with student loans didn't graduate. Lots of those people probably aren't the "smartest and most privileged" you're thinking about.

This video "What everyone gets wrong about student loans" really taught me a lot of things. https://www.youtube.com/watch?v=wzY-b2Vj9Ug

Re: DoorDash and Pizza Arbitrage (2020)

#59

I'm surprised more restaurants aren't suing DoorDash for damage to their reputation. Inserting themselves unrequested into the ordering process, then delivering cold food, the wrong food, etc. the customers just blame the restaurant ultimately.

It's been worse -- they've been caught setting up ghost kitchens in the name of real restaurants that didn't offer delivery or take-out service, and siphoning off order flow. One Michelin-star restaurateur found out about this when she got complaints about a delivery order placed to Seamless, which was pretending to offer delivery from her place, but was actually a ghost kitchen she'd never heard of ...

https://www.eater.com/2020/1/29/21113416/grubhub-seamless-ki...

Re: DoorDash and Pizza Arbitrage (2020)

#60
post #24

Earlier quoted context omitted.

how are they not making more money off of data? the trip data alone has to be worth millions right? All I see when discussing Ubers profits is the cost of trips and the cost of drivers and how much they spend on marketing and politicians. It seems like theres gaping black hole of all the data they are collecting and it being put to use/sale.

Personal data just isn't worth that much. You sometimes see people run around with high estimates where, like, Google's entire advertising revenue is attributed to personal data. But Uber doesn't run a massively popular advertising network, so even if that's a fair attribution it's not available to them.

This. When people say "Data is the new Oil" you should point them to

https://en.wikipedia.org/wiki/Exxon_Valdez_oil_spill

It's easy to say that data is immensely valuable, but mostly it isn't. How personalized are the ads you see on the web, really? What's the ratio of times you clicked on an ad accidentally or got tricked into clicking an ad (ever had the layout change on Anandtech just before you tried to click on a link?)

I used to work for a company that helped other companies decide where to place stores. Circa 2007 we were thinking about it from the viewpoint of trips and I'd developed a touchscreen kiosk that would get visitors to a Dairy Queen to tell us where they came from and where they were going. We believed that people didn't just go to a fast food restaurant that was convenient to their home but that they were driving from point A to point B and happen to stop at a restaurant along the way so a "good location" had a kind of centrality where it was on many such paths.

(The project was ill fated. The kiosk we selected was rather expensive, particularly for a project we'd sold to one franchisee. Our partner dumped us because he thought he could get cheaper kiosks, we brought in our lawyers, as ahead of its time as it was, we never got put the kiosk app in front of customers.)

On one level it's a good idea, but what is the data really worth? Chains that work hard at picking good locations find their competitors follow them and set up shop across the street. The value of the data is based on the amount of lift you can get using it relative to the alternatives. People often wind up choosing locations for other reasons such as Duane Reade who were geniuses at finding sites they could afford in the NYC real estate market.

Post reply on HN