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Tell HN: How an elderly couple I know had their computer 'stop working'

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Re: Tell HN: How an elderly couple I know had their computer 'stop working'

#51

Surely they charge the keyboard and mouse. Wouldn't at least one of them be charged via a USB cable? Plugging that to the computer would turn the peripheral into a wired USB one.

Plenty of cheap peripherals still run on disposable batteries.

"cheap" peripherals like the $180 xbox elite controller... grumble grumble...

Re: Tell HN: How an elderly couple I know had their computer 'stop working'

#52
post #45

One lesson is that wired devices are better when they are practical. Less to go wrong - no dependence on something that might get turned off, no batteries going flat. You even get a smaller attack surface.

Exactly the reason why I am rocking a Broadcast Headset (Beyerdynamic DT-797PV, to be specific) for work calls. It has XLR for the microphone and 1/4" for the headphones. All goes into a cheap Behringer UMC22. Never had any problems with Teams, Zoom, ... you name it, my colleagues using bluetooth have constant issues, be it with connectivity, audio quality or both.

Also since I wear glasses all day everyday I will never use any headphones that don't have velours earpads. So much more comfortable than faux leather.

Re: Tell HN: How an elderly couple I know had their computer 'stop working'

#53

Great question. Something like, "This computer has no input devices. Check your keyboard and mouse." Seems like pretty important use case for a personal computer targeting people who may not have grown up around computers or even finished high school. As a user of personal computers, I should be able to easily determine if my computer is configured for basic use.

That error message is very poor. Check your keyboard and mouse? I don't even know what you mean by that. This computer has no input devices? Well that is simply false. The user is currently using an input device when they see this message. Here's a better message: "Warning! Disabling Bluetooth will disconnect your wireless keyboard and wireless mouse. You will need to use a wired keyboard and wired mouse to re-enable…

The first thing anyone is taught is the names of things, I don't think it's a stretch to expect people to know what the name of the thing they type on and the name of the pointing device they use is called.

Re: Tell HN: How an elderly couple I know had their computer 'stop working'

#54

Great question. Something like, "This computer has no input devices. Check your keyboard and mouse." Seems like pretty important use case for a personal computer targeting people who may not have grown up around computers or even finished high school. As a user of personal computers, I should be able to easily determine if my computer is configured for basic use.

That error message is very poor. Check your keyboard and mouse? I don't even know what you mean by that. This computer has no input devices? Well that is simply false. The user is currently using an input device when they see this message. Here's a better message: "Warning! Disabling Bluetooth will disconnect your wireless keyboard and wireless mouse. You will need to use a wired keyboard and wired mouse to re-enable…

And, sadly, given the rate of "click through" on all warning dialogs, a very many users will not read even the "better message" and will simply reflexively hit the "ok" button to "make this popup go away", effectively ending up in the same state.

Better is either the button/switch to turn Bluetooth on, or do not allow disablement when either a mouse or a keyboard is connected via Bluetooth and no wired version of the same is presently installed.

Re: Tell HN: How an elderly couple I know had their computer 'stop working'

#56

Surely they charge the keyboard and mouse. Wouldn't at least one of them be charged via a USB cable? Plugging that to the computer would turn the peripheral into a wired USB one.

Ever tried using an Apple mouse while charging? ;) Jokes aside, not all bluetooth devices turn wired once plugged in. I know my MX Keys USB-C port is only for charging, for example.

A keyboard is sufficient to turn Bluetooth on:

• Hit ⌘-space to open Spotlight.

• Type enough of "bluetooth file exchange" to find the Bluetooth File Exchange app and launch it.

• Bluetooth File Exchange will see that Bluetooth is off and give you a dialog offering to turn it on, with turning it on the default action, so just hit return and Bluetooth will get turned on.

Re: Tell HN: How an elderly couple I know had their computer 'stop working'

#57
post #54

Earlier quoted context omitted.

That error message is very poor. Check your keyboard and mouse? I don't even know what you mean by that. This computer has no input devices? Well that is simply false. The user is currently using an input device when they see this message. Here's a better message: "Warning! Disabling Bluetooth will disconnect your wireless keyboard and wireless mouse. You will need to use a wired keyboard and wired mouse to re-enable…

And, sadly, given the rate of "click through" on all warning dialogs, a very many users will not read even the "better message" and will simply reflexively hit the "ok" button to "make this popup go away", effectively ending up in the same state. Better is either the button/switch to turn Bluetooth on, or do not allow disablement when either a mouse or a keyboard is connected via Bluetooth and no wired version of the…

> Better is either the button/switch to turn Bluetooth on, or do not allow disablement when either a mouse or a keyboard is connected via Bluetooth and no wired version of the same is presently installed.

I was thinking similarly, but for backwards compatibility, maybe only allow a person to disable it using a somewhat complicated combination of hotkeys. Show the warning and then after 5 seconds the hotkeys would be displayed and active. Or maybe something similar to "sticky keys" on Windows, when you hold down shift for a bit.

Re: Tell HN: How an elderly couple I know had their computer 'stop working'

#58
post #56

Earlier quoted context omitted.

Ever tried using an Apple mouse while charging? ;) Jokes aside, not all bluetooth devices turn wired once plugged in. I know my MX Keys USB-C port is only for charging, for example.

A keyboard is sufficient to turn Bluetooth on: • Hit ⌘-space to open Spotlight. • Type enough of "bluetooth file exchange" to find the Bluetooth File Exchange app and launch it. • Bluetooth File Exchange will see that Bluetooth is off and give you a dialog offering to turn it on, with turning it on the default action, so just hit return and Bluetooth will get turned on.

>"No grandpa, hit the one that looks like it has a pretzel on it"

Re: Tell HN: How an elderly couple I know had their computer 'stop working'

#59

Earlier quoted context omitted.

If they had Apple input devices (Magic Keyboard, touchpad, etc) they don't work over the wire.

It absolutely does work over the wire. I've done it, and a quick Googling shows plenty of others getting it to work. (Example: https://apple.stackexchange.com/questions/246337/apple-magic... )

Correct. When I first converted an old, out-of-support Mac to Linux, I used its equally old Magic Keyboard, connected by Lightning-to-Lightning cable, since I often needed to make entries when `bluez` and other associated Bluetooth s/w weren’t yet running. (Have since replaced it with a regular wired keyboard.)

Re: Tell HN: How an elderly couple I know had their computer 'stop working'

#60

Earlier quoted context omitted.

Ever tried using an Apple mouse while charging? ;) Jokes aside, not all bluetooth devices turn wired once plugged in. I know my MX Keys USB-C port is only for charging, for example.

> Ever tried using an Apple mouse while charging? ;) Lol yeah that design is really baffling! That said, it's still possible. The charging port is near the back edge of the mouse (the side closer to the user) whereas the sensor is on the other end. It won't be comfortable but letting the cable hang off the edge of the desk should allow you to use it to turn bluetooth back on. :)

It's not that baffling. It let them keep the exact same form factor as the previous non-rechargeable Magic Mouse, and the mouse can go long enough between charges and charges so fast that they knew in practice 99.99% of Mac users would not have a problem with it.

It charges to full in a couple hours and lasts at least a month on a full charge so almost everyone has plenty of opportunities to charge it at times when they aren't using the computer.

If you do let it get low enough that it might die it only takes a couple minutes of charging to get enough charge to last 8 hours. Start charging and go get a drink of water or visit the bathroom and when you get back it is ready for the rest of the work day.

That said, from what I've read there either is no warning when power gets low or it doesn't always work. With it only needing charging every month or so I can someone forgetting. It is possible to make a script to check it and give an alert if it is low, and make a cron job run that script [1]. That really should be built in.

[1] https://dev.to/samselfridge/magic-mouse-low-battery-alert-4m...

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