I like the essay. Unfortunately, too many people think “blameless” means no accountability for doing bad work.
> too many people think “blameless” means no accountability for doing bad work
No, that's still somewhat blameful.
If you had stuck with "blameless does not mean no accountability", I think you're right.
But the emphasis of the article specifically does not assume people do bad work on purpose:
> assume the individuals involved had the best of intentions, and either they did not have the correct information to make a better decision, or the tools allowed them to make a mistake.
I'd like to hear other takes on how accountability plays into blameless culture.