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The weirdest bug I've seen yet

engineering.gusto.com

51–60 of 334 posts

Re: The weirdest bug I've seen yet

#51

Reminds me of the story I read where the guy's car wouldn't start depending on what flavor of ice cream he picked and when investigated he was right. Some kind of evaporation/vacuum leak or something that was dependent on time and some flavors were farther away in the store and took more time to buy.

Vapor lock. Legend here: https://www.snopes.com/fact-check/cone-of-silence/

Re: The weirdest bug I've seen yet

#53
post #43

The weirdest one I saw was this: User claims that the wording of the info they enter into a certain form changes when they save. At first I suspected someone else editing the same form at the same time unbeknownst to each other but it wasn't the case according to the logs. And I saw the correct wording on my own computer. Then I noticed in their screenshots that some of the menus had weird wording too. Turns out they…

What was translating from English to American or something?

Re: The weirdest bug I've seen yet

#56

Left me hanging, would not post something like this from my engineering blog. They don't have deeep debugging skills at gusto?

Sounds like they have good time management and prioritisation skills. They found the source of the problem and fixed it.

No, they didn't. They figured out a workaround. Since they didn't find the root cause of the problem themselves and apparently didn't take it up with the Chrome or Grammarly development teams, they don't actually know what happened or when it might bite their customers again.

Re: The weirdest bug I've seen yet

#57

The main reason for tabs to crash is running out of RAM. Never do you see the guy investigating memory usage, which is weird.

Yeah, that would have been a good first step, but he does admit to not really knowing much about browsers:

> This was fairly far outside the usual scope of our on-call issues. Our team is generally well-insulated by other teams from issues like browser compatibility, so I didn’t know the first thing about browser debugging.

Re: The weirdest bug I've seen yet

#58
Why would they disable crash reporting for security reasons (which might actually help solve the root cause of their availability problem, which they never did solve)... yet run Grammarly (which I'd guess, security-wise, is less trustworthy than Google, in how they secure data themselves once they've inevitably stolen it from the customer)?

Re: The weirdest bug I've seen yet

#60
This reminds me of similar issues I've encountered as a software engineer. I first ran into this issue about a decade ago, albeit not because of Grammerly,but due to some specific gif causing web app to crash. Both times the gifs were animated. Happened years apart and at different companies.

I see some comments highlighting RAM, which could totally have been the issue. Totally looking forward to a follow up to this later down the road, I am sure this isn't going to be the last time we hear of this.

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