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Google Drive misplaces months' worth of customer data

theregister.com

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Re: Google Drive misplaces months' worth of customer data

#51

Post by kuchenbecker »

sebmellen wrote: post #24

This is why I run a personal Google Workspace account which has regular (hourly) backups managed by a self-hosted CubeBackup instance. It's quite a nice system: I get daily email summaries from CubeBackup via email, and I'm able to back up all the Google Drive/Email/Contacts/etc. data to both my local Synology NAS and Backblaze B2. I have absolutely no affiliation with CubeBackup, but I highly recommend it (and a per…

Thanks for the recommendation! I'll check it out, curious on maintenance cost though as I don't really want a project.

1 - How much time was setup? 2 - How many times did it break in the last year? 3 - How many of the summaries were actionable?

My main concern with active auto backup is maintenance time; my expectation is I'm busy and my personal backup would take me weeks to fix if and only if I notice there is an issue, and the summaries are alert fatigue.

I feel while this situation is avoidable, you will still lose data from your last successful backup and anything less than "just works" isn't viable for anything important vs manual duplication.

I have two copies of some files (local and Drive) and probably a few Drive-only despite having local sync. If my computer died in the same time as Google list the data, I would expect some data loss, but the cost of categorical prevention is very high.

That being said, if it is only $5 and is actually touchless,

Re: Google Drive misplaces months' worth of customer data

#52

Post by ericpauley »

uptown wrote: post #41
Medox wrote: post #6

Earlier quoted context omitted.

Isn't this like saying "not your house, not your possessions" ? But landlords cannot just take or misplace my stuff, especially if I pay rent and have some rights.

"But landlords cannot just take or misplace my stuff, especially if I pay rent and have some rights." They sure can. Years ago I had a shitty landlord clear an apartment I'd moved 95% of my belongings from but before the term of my lease had ended. Now you may have some legal recourse, but the cost/time associated with litigating a matter like that tends to outweigh the remedy.

Someone can also rob your house if you own it. Now you may have some legal recourse, but...

Re: Google Drive misplaces months' worth of customer data

#54

Post by droopyEyelids »

yeutterg wrote: post #49

This happened to our business about a year ago. Many random files went missing from GDrive. Eventually many turned back up (usually after a few weeks or months), but in the root folder instead of the folder the files were actually organized in. Google support told us we were crazy. As an aside, we are looking from moving to a Google + Slack + Notion to OneDrive + Teams + Loop. What is appealing is the ability to coll…

I wish I could go back to google drive even with the file loss issues. OneDrive appears to be a sort of different view into Sharepoint's file management system, and boy is it painful to use.

Re: Google Drive misplaces months' worth of customer data

#55

Post by game_the0ry »

This is a royal fuck up. Anyone using any g cloud service better be suspect when using their services.

Amazing how some folks can't get a job at google if they can't invert a binary tree. Perhaps hire folks with relevant skills rather than folks who can solve 2 leetcode mediums in under 45 mins?

Re: Google Drive misplaces months' worth of customer data

#56

Post by [deleted] »

uptown wrote: post #41
Medox wrote: post #6

Earlier quoted context omitted.

Isn't this like saying "not your house, not your possessions" ? But landlords cannot just take or misplace my stuff, especially if I pay rent and have some rights.

"But landlords cannot just take or misplace my stuff, especially if I pay rent and have some rights." They sure can. Years ago I had a shitty landlord clear an apartment I'd moved 95% of my belongings from but before the term of my lease had ended. Now you may have some legal recourse, but the cost/time associated with litigating a matter like that tends to outweigh the remedy.

[deleted]

Re: Google Drive misplaces months' worth of customer data

#57

Post by withinboredom »

jqpabc123 wrote: post #36
withinboredom wrote: post #20

Earlier quoted context omitted.

> Google Drive allows you to upload, submit, store, send and receive content. As described in the Google Terms of Service, your content remains yours. We do not claim ownership in any of your content, including any text, data, information, and files that you upload, share, or store in your Drive account. The Google Terms of Service give Google a limited purpose license to operate and improve the Google Drive services…

If Google can delete it, it's not really *your* data is it? https://blog.google/products/photos/storage-policy-update/

They say expressly when it will be removed in the ToS, if it doesn't meet any of those conditions, then they, contractually, cannot delete it.

But saying that "because they can, they can" is silly. I "can" (as in able to) break into your house and steal your shit. By that logic, if I can do it, it wasn't trespassing or theft.

Re: Google Drive misplaces months' worth of customer data

#58

Post by jacquesm »

sebmellen wrote: post #24

This is why I run a personal Google Workspace account which has regular (hourly) backups managed by a self-hosted CubeBackup instance. It's quite a nice system: I get daily email summaries from CubeBackup via email, and I'm able to back up all the Google Drive/Email/Contacts/etc. data to both my local Synology NAS and Backblaze B2. I have absolutely no affiliation with CubeBackup, but I highly recommend it (and a per…

Have you tried a restore?

Re: Google Drive misplaces months' worth of customer data

#59

Post by happymellon »

droopyEyelids wrote: post #54
yeutterg wrote: post #49

This happened to our business about a year ago. Many random files went missing from GDrive. Eventually many turned back up (usually after a few weeks or months), but in the root folder instead of the folder the files were actually organized in. Google support told us we were crazy. As an aside, we are looking from moving to a Google + Slack + Notion to OneDrive + Teams + Loop. What is appealing is the ability to coll…

I wish I could go back to google drive even with the file loss issues. OneDrive appears to be a sort of different view into Sharepoint's file management system, and boy is it painful to use.

God, why are the choices so bad.

I wouldn't trust Google with anything important these days. But Teams/SharePoint/OneDrive is so bad.

I don't think that selfhosting is a great option for corporate, but Microsoft and Google are just shit.

Re: Google Drive misplaces months' worth of customer data

#60

Post by DaiPlusPlus »

crtasm wrote: post #50
Hamuko wrote: post #5

Earlier quoted context omitted.

But if I go to drive.google.com, it quite clearly says "My Drive".

Indeed - Google refer to it as My Drive. They're making it clear it's not Your Drive!

Getting Smokey Bear vibes from this

https://www.youtube.com/watch?v=wX1x7pfH8fw

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