I have to say--the opening paragraph doesn't describe a reality I'm familiar with: >Web search is such a routine part of daily life that it’s easy to forget how marvelous it is. Type into a little text box and a complex array of technologies—vast data centers, ravenous web crawlers, and stacks of algorithms that poke and parse a query—spring into action to serve you a simple set of relevant results. Web search has, f…
Sounds like a success if that means people see more ads while trying to find what they actually searched for.
Nothing will change as long as search is optimized for revenue over user value.