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BMW drops controversial heated seats subscription

forbes.com

51–60 of 197 posts

Re: BMW drops controversial heated seats subscription

#51

> People feel that they paid double – which was actually not true, but perception is reality It was true. The heating wires in the seats were already installed and the consumer paid for them and owned them. I remember in the olden days some compiler vendors added a fee to "unlock" floating point code support. That was never popular (I never did such with my compilers.)

Money and prices are fungible so it isn't really possible to prove anything. But there are two very reasonable ways to look at it.

1. Those who purchase the heated seats cover the cost of all of these heating wires. So they are paying much more than the raw cost (but presumably less than if their cars needed a separate / modified production line).

2. The manufacturer is paying these costs as a "marketing fee" hoping that they will recoup their investment (and more) when people pay for this feature.

I agree that this model feels wrong but after thinking about it I have convinced myself that this can be a good thing. It allows those who what the feature to pay for it, without removing the option for a cheaper model for those who don't want or can't afford the feature.

I wrote a blog post about this a while back: https://kevincox.ca/2023/05/14/ethics-of-locked-hardware/

Re: BMW drops controversial heated seats subscription

#53
post #8

It's not controversial, everyone thinks it's ridiculous

One wonders why the automaker's can't just charge a reasonable monthly fee for 1. tracking where you left your car parked, and 2. remote-locking your car. I would vastly prefer that to playing games with our data, or trying all these gimmicks like charging for extra acceleration.

Hasn't BMW being doing exactly that for several years now? I'm sure their strangely named "Connected Services" offered this for £10/m or so, around 10 years back.

Re: BMW drops controversial heated seats subscription

#54
Imagine a car manufacturer sold a car which was just a normal car. It didn't spy on you, it didn't rely on subscription for built in functionality, if you wanted something non-standard (say parking cameras or fancy paint color whatever) you paid for them upfront for a one off $x fee.

Chances are nobody would care, but just buy what peer pressure tells them to buy.

Re: BMW drops controversial heated seats subscription

#57

Earlier quoted context omitted.

It was actually a little more nuanced — they offered a one-time purchase (at a normal-ish price), or the option to purchase via subscription. I have no problem with this arrangement, which literally offers consumers more choices. The concerns I would have are (1) that the one-time pricing would gradually creep up, so that in a few years it becomes untenable, or (2) that when you sell the car, the heated seats would b…

I will not pay extra for heated seats. I will also not be paying for heated seat hardware that is deactivated behind a paywall. When I buy a physical object, that is my object. If they want to charge subscription fees they can do it on something they own. If they want to charge for new functionality they can do it own something they own.

I'm fine with the option but if it's backed up with the force of law, I'm not fine with that. If you install the seat-heating hardware, lock it down with DRM, and prosecute me for hacking it, well, we're going to have a problem.

Re: BMW drops controversial heated seats subscription

#58
post #35

> People feel that they paid double – which was actually not true, but perception is reality It was true. The heating wires in the seats were already installed and the consumer paid for them and owned them. I remember in the olden days some compiler vendors added a fee to "unlock" floating point code support. That was never popular (I never did such with my compilers.)

It's not like there's no precedent, almost any significantly complex analog design will include a bunch of hardware that is disabled on the customer chip even if it's there, commonly GPUs and CPUs. There's more gadgets like this where it's cheaper to produce the same thing for everyone but price them differently.

I suspect one reason why this flopped so heavily with consumers is because heated seats are a well-established luxury feature, in which consumers clearly see a line between the hardware costs and the upgrade price.

When you eliminate that line and recognize that you've been charged for hardware you're not using, it feels wrong to many. I doubt many people realize any feature limiting in something as obscure as a CPU.

Re: BMW drops controversial heated seats subscription

#59

Earlier quoted context omitted.

Are you him? https://en.wikipedia.org/wiki/Walter_Bright

That’s him. The easiest way to summon him is to post anything compiler related, especially in the C family.

You rang?

Re: BMW drops controversial heated seats subscription

#60
post #2

A little sad that this is being pulled back - I was looking forward to after market hacks

>A little sad that this is being pulled back... That is some real stockholm syndrome mentality there my friend. It is now 100% free, as it always should have been.

The addon package that includes seat heating is 900 EUR for a model I just randomly selected from the online configuration tool.

The "hack" to enable it is a cable and a switch. No digital rights management can prevent that.

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