Earlier quoted context omitted.
"and Pony Express" is the operative phrase. As the paper states on page 1, "Snap is deployed to over half of our fleet of machines and supports the needs of numerous teams." According to the paper it is not niche.
Isn't Pony Express a ground-up replacement for all of TCP/IP? It doesn't even present a TCP/UDP socket interface.
An example of how Linux TCP is unsuitable for datacenters is that the minimum RTO is hard-coded to 200ms, which is essentially forever. People have been trying to land better or at least more configurable parameters upstream for decades. I am hardly the first person to point out the deficiencies. Google presented tuning Linux for datacenter applications at LPC 2022, and their deck has barely changed in 15 years.