The comments are so ignorant it's unreal. I think the OpenAI team is doing their best. I've heard it's actually hard to scale an app to 100+ million users
I think it’s because people associate OpenAi with Microsoft so they think that one of the largest cloud computing providers in the world ought to be able to scale to these numbers.
It is also like accepting the hilarious availability times of GitHub and then saying 'GitHub is doing their best' whilst they have an outage every week.
Lets just say that a service that claims to scale to more than 50 million or 100 million users going down each week is not acceptable or being an apologist for large companies unable to scale with the so-called best engineers working for them.