51–60 of 334 posts
The third sentence in their apology is "This impacted less than 2% of our users." What is that supposed to convey? It feels like a handwave. 'We're sorry we mistreated you, look how small you are to us.'
Ah, good ole Docker. When they did the "it's not free anymore" rugpull on Docker Desktop, I couldn't use it at work anymore since they wouldn't invoice us for less than a 50 seat license. Unfortunately, a lot of businesses won't buy things without invoicing for legal reasons. It really upset me because I had a pretty solid workflow with docker desktop on a mac. Now I can't use that anymore. I am not surprised they co…
Many months later, this is still proving to have been a good call.
Moral of the story: do not try to shove a category change on large corporations without having basic things large corporations routinely require in order to give you money, especially if replacing you requires a lot less spend on extra internal labor and material than you're demanding to be paid.
I’m guessing they did this change because the cost of giving a free service isn’t cheap for docker?
It seems the concept of a loss leader is "lost" on Docker. Some MBA with a spreadsheet at Docker hasn't realized that where the upstream OSS goes, the rest follow.
So if it's only such a small amount of accounts, then surely it's barely a line item. Makes no sense, something doesn't add up here.
I would guess that those 2% of users account for more than 2% of the load on Docker Hub. Open source projects on a regular release cadence would push images more frequently than your average user, and those public images from the projects themselves were probably used in FROM statements more frequently than other images.
Ah, good ole Docker. When they did the "it's not free anymore" rugpull on Docker Desktop, I couldn't use it at work anymore since they wouldn't invoice us for less than a 50 seat license. Unfortunately, a lot of businesses won't buy things without invoicing for legal reasons. It really upset me because I had a pretty solid workflow with docker desktop on a mac. Now I can't use that anymore. I am not surprised they co…
I get invoices for my $5 Pro plan. Do you mean they wouldn't take the order on credit?
> If you don't upgrade to a paid subscription, Docker will retain your organization data for 30 days, after which it will be subject to deletion. During that period you will maintain access to any of your public images.
New communication:
> We’d also like to clarify that public images will only be removed from Docker Hub if their maintainer decides to delete them. We’re sorry that our initial communications failed to make this clear.
Given these statements directly contradict each other I am a bit surprised this is called clarification. It feels like they changed the actual strategy, not just the communication around it.
Was HN spreading fake news then?
Earlier quoted context omitted.
The 2% they’re referring to are businesses that are using Docker’s hosted services for free. The majority of the outrage was from people thinking about the non-business users, that is, open source projects, which Docker unintentionally implied would be impacted by this change. Docker are apologising for their poor communication which made people think this change applied to more than just a tiny portion of the user b…
Anybody who uses "docker pull" or "FROM" and not pointing at their own hosting or their own paid Docker account was affected as evidenced by the thousands of comments worried about the impact.
> We’d also like to clarify that public images will only be removed from Docker Hub if their maintainer decides to delete them.
> Will open source images I rely on get deleted?
> Not by Docker. Public images will only disappear if the maintainer of the image decides to proactively delete it from Docker Hub. If the maintainer takes no action, we will continue to distribute their public images.
People may have thought they were affected, which is what they seem to be apoligising for.
The third sentence in their apology is "This impacted less than 2% of our users." What is that supposed to convey? It feels like a handwave. 'We're sorry we mistreated you, look how small you are to us.'
Ever wonder why Google outage notifications always say stuff like "this impacted 0.01752% of users"? Because if they leave that out, the PR department ends up flooded with questions from reporters about "how bad was this outage, exactly?", and less-diligent publications running "Google suffers massive outage" headlines.
> Please consult the Organizations page of your Docker account; any affected organizations are labeled “Docker Free Team” in the “Subscription” column. Less than 2% of Docker users have a Free Team organization on their account.
Interesting theory, but no; my account is paid, but I'm using third party images that are rather harder to verify.