Touchscreens have ruined car UX for a generation.
It's not just cars. Other places I've seen this is large home appliances, with recent examples being inwall ovens and washer/dryer. On the oven front, the high end GE ones[0] have a display. It looks fine from pictures, but when you're trying to interact with it, it's just slow. It has a design flaw of just an unresponsive touch screen. But buttons you want easy access to aren't always there. (This can maybe get bett…
The design of in-car climate controls has gone backward
51–60 of 99 posts
Re: The design of in-car climate controls has gone backward
#52That’s probably why car manufacturers nudge the user to only chose the temperature, and try to figure out everything else automatically. For the remaining 10% of power users, they hide the settings in some submenus.
This leads probably to better overall customer satisfaction.
And i have to admit that I also mostly use the automatic settings. If the automatics are good (and Mercedes does it well), that’s usually enough.
Re: The design of in-car climate controls has gone backward
#53https://www.curbsideclassic.com/blog/cold-comfort/cold-comfo...
Re: The design of in-car climate controls has gone backward
#54As someone who doesn't want to navigate the touchscreens, I love that my 2021 Highlander has physical climate controls. But I also realized that you no longer need them. My wife set her climate control to 70 degrees and never touched it since. In the winter it warms her up, in the summer it cools her down. Her car is a perfect 70 degrees all year round. So for her, it doesn't matter how inaccessible the controls are,…
Re: The design of in-car climate controls has gone backward
#55I had an eight-gen (2005–2012) Honda Civic, and honestly I've never seen a car with better ergonomics. Climate and radio controls high up and within easy reach of the driver, different sized/shaped knobs so you can differentiate by touch, big digital speedo and GPS screen high up so they're practically at the base of the windscreen. I drove a ninth-generation Civic while mine was being serviced, and even that felt li…
Re: The design of in-car climate controls has gone backward
#56My Ford Edge has almost all the important controls accessible only through the touchscreen. If I'm in reverse for example I lose all ability to adjust the temperature, fan, or seat temperature. Its terrible. Adjusting the seat warmers requires moving an onscreen slider which is weirdly overly sensitive and yet at the same time laggy. Adjusting it while driving is almost impossible without looking at the screen which…
>If I'm in reverse for example I lose all ability to adjust the temperature, fan, or seat temperature For every single millisecond after you check your backup camera to make sure there's no kid in the blind spot behind your car, your whole-ass body should be rotated with you head looking over your shoulder and out the rear window. Unless you have a monster SUV that you can't see out of anyways, in which case use the…
Re: The design of in-car climate controls has gone backward
#57My Ford Edge has almost all the important controls accessible only through the touchscreen. If I'm in reverse for example I lose all ability to adjust the temperature, fan, or seat temperature. Its terrible. Adjusting the seat warmers requires moving an onscreen slider which is weirdly overly sensitive and yet at the same time laggy. Adjusting it while driving is almost impossible without looking at the screen which…
Plus, thanks to the excellent folks at cyanlabs[0], $150 worth of parts from a junkyard and I was able to get the larger screen so I can use Android Auto with the map at a usable size. I don't mind the touchscreen UI for something like selecting audio or map destination, since I can do that while parked. The only feature/option I actually miss from a higher optioned car is seatwarmers, which I'll probably add before next winter.
So yes, part of the reason I ended up in the cheapest car they sell is the better UI of the controls (that, and I liked the smaller physical size of the vehicle). I ended up spending ~20k less than I was originally budgeting for the edge. Sure, this is anecdotal and I realize I may be an outlier, but the UI was a major part of the purchase decision and I know enough about the industry to confidently state that most of that extra money is pure profit margin for Ford. BOM cost on an optioned up Edge isn't significantly higher than the base ecosport, so that is way worse profit margin for them.
Edit: forgot link [0] https://cyanlabs.net/applications/syn3updater/
Re: The design of in-car climate controls has gone backward
#58My impression is that almost everything that's made with touchscreen is a worse of an interface. I think the're four big reasons: 1) the notion of design has been subtly replaced with style; Sleek wins over functional. For instance, scroll bars on desktop UIs were thrown away, because they were too fat for phones, and phone UI now sets the trend. So nobody among designers cared that the scrollbar you see with periphe…
The problem is modern attempts to birfurcate UX into silos of efficiency-agnostic design art + implementation-only engineering. If you call designers artists, remove objective KPIs, and give them free reign, you get one-button mice. Similarly, if you let engineers build something, you end up with git's cli. In contrast, design and use been studied as a unified discipline since the early 1900s: https://en.m.wikipedia.…
Am I in the wrong to think both of these are plenty functional to the point I like them?
A one button mouse functions a lot like a touchbad when you factor in meta keys (at least to my memory -- I've only ever used one in conjunction with schooling years due to low-Apple footprint). And having learned git cli recently, it seems to make sense to me.
But I agree generally -- silo boundaries can lead to poor results due to ignoring second order effects and holistic user experience (your users aren't siloed).
Re: The design of in-car climate controls has gone backward
#59> "The main goal of climate controls is to make the passengers comfortable. PO Fanger defines thermal comfort as being influenced by six factors: air temperature, heat radiation, air flow, humidity, activity level, and clothing. The car can control the first four factors."
I would like to point out that direct conduction is also extremely important, and that radiation is generally more important than air temperature in daily life. However, it is difficult to directly control conduction and radiation - those are generally changed by changing air temperature.
In fact, liquid water is a bigger factor than any of the named factors, but we generally do not try to control how wet a person is with our HVAC systems.
Here's one tiny case study: A person is cold, because it is wintertime, and it is cold and overcast outside. Their windows are cold, but do not leak much air. After they pull the curtains closed, they feel warmer because their body is no longer radiating as much heat toward the window (you feel the relative difference in heat radiation).
They turn on their home heating system, which increases the temperature, but does not add total humidity. Thus the relative humidity and vapor pressure of water decrease and they perceive that the air has dried out. The home heater raises the air temperature relatively quickly, but their outside walls are cold-soaked and do not heat up quickly - they still feel a chill.
They turn on an oil-filled electric radiator. The radiator consumes 1400 Watts, much less than the home heating system (over 5,000 Watts), so it does not change air temperature much; but it does give the person some comfort.
They turn on a heating pad on the couch. It only consumes a few hundred Watts, but all of the heat is transmitted directly into the person and they warm up quickly.
The person also consumes a hot drink and dries off from the drizzle they walked through. As they dry off, they feel much warmer as their skin is no longer losing heat to water phase change (evaporation).
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Now, do I expect a car climate system to handle all of that? Not a bit. But we are always telling ourselves simplified stories. The actual story of comfort is very complicated.
Re: The design of in-car climate controls has gone backward
#60I do loathe the screen, however, am I the only person to note this problem with the new car climate controls? I see this on Honda, Nissan, Acura, Toyota (that I know of): - Set the climate control for say 70 - If it is 80 outside, the AC comes on. Great! - If it is 69 outside, the HEAT comes on. Even if the car HVAC is off. Uh, not so great? So you end up during the milder months in this strange battle of the AC. Eve…
And good automatics won’t crank up the heat if there is just one degree difference. Except electric cars heating is usually for free, because you just use the available heat from the engine.