World’s only sleeping bank website • Hacker News Board

Re: World’s only sleeping bank website

#51

Post by akeck » Thu, Jan 12, 2023, 9:03 PM UTC

wincy wrote: post #9

xwdv wrote: post #3

I think having “business hours” for websites is an interesting experiment that could help foster a sense of community as people must visit around the same time as everyone else. Also saves on server costs. Imagine for instance if Hackernews was only open from 12pm to 11pm on weekdays and until 1 AM on weeekends.

B&H Photos (a place that sells far more electronics than just photography stuff) disables their ordering system on their website during Shabbat. Even for Black Friday, which could potentially result in them losing business. I can respect it though.

I've come to appreciate this B&H practice. It reminds me that I have to take breaks too. It hasn't affected my use of B&H much because their shipping is remarkably fast for my location in the US (well outside of NYC).

Re: World’s only sleeping bank website

#52

Post by jmalicki » Thu, Jan 12, 2023, 11:26 PM UTC

chirau wrote: post #35

tersers wrote: post #30

This happens in Canada for credit unions and some online banks. Fun fact, there exists a bug with EQ Bank where a deleted savings account still counts towards the maximum of 5 savings accounts. The customer service agent indicated this was a known bug and had been for some time ! I'm planning to leave within the next year.

Why do you need 5 savings accounts?

Not sure exactly what is meant, but if this includes Certificates of Deposit, CD laddering was a frequent thing when interest rates were high enough to be worthwhile, where you'd want long-term CDs for the highest interest rates, but wan t to get the point of having some fraction of your CDs expire every month so you have liquidity, so you might have 60 5-yr CDs for instance, and somewhat less while you're working your way up to that

Re: World’s only sleeping bank website

#53

Post by jackson1442 » Fri, Jan 13, 2023, 12:35 AM UTC

mbreese wrote: post #25

jackson1442 wrote: post #20

Earlier quoted context omitted.

> the bank could save money by only needing to have support available at certain times. You don't need live support to run a website, you can experience this on most websites that have live support available if you go to their site at 1am local.

No, but the signal is, “when the website is up, we’re here”. I can’t say I’d call this a smart move, but if they still have enough customers to make it worthwhile, I can’t say it’s a bad move. Now, if they can’t get customers or can’t grow because of this, the market will tell them it’s a bad idea. It’s definitely sub-optimal, from a growth point of view. But so long as it works for them and their customers, why shou…

I fail to see how that’s a useful signal.

The IRS does this on their site to get an EIN[0]. I don’t know why, but it’s bad UX and restricts the usefulness of the site.

[0]: https://www.irs.gov/businesses/small-businesses-self-employe...