FogBugz new owners attempting to auto-upgrade all free plans to paid • Hacker News Board

dtgriscom wrote: post #41

TulliusCicero wrote: post #5

This should be illegal. I can understand raising the rates on existing paid plans automatically, if nothing else it's eventually reasonable for inflation purposes, but auto-converting from free to paid? No.

It's probably legal to send messages like this, just like it's legal for ski slopes to have "We aren't at fault for anything" statements on every ticket. It's when they tried to enforce it that they'd find the law wasn't on their side.

It should be illegal to make claims that you know are not legally valid.

Of course this would be a horrible rule to enforce between the "the contract changes weren't run by legal" and "that line is enforceable in this outher jurisdiction that we operate in". But scaring average consumers with a massive contract and a line at the end "even if part of this contract is unenforceable the remaining clauses apply" is just abuse of people who don't have the legal power to actually test if the claims are valid and get screwed over.

Re: FogBugz new owners attempting to auto-upgrade all free plans to paid

#55

Post by andrew_ » Sat, Sep 17, 2022, 12:42 PM UTC

I had no idea that was still around. Last time I used that must have been 2006. Incredible to hear about longevity in the industry like that.

Re: FogBugz new owners attempting to auto-upgrade all free plans to paid

#56

Post by philipov » Sat, Sep 17, 2022, 12:43 PM UTC

cobertos wrote: post #52

> IgniteTech - Where software goes to live[0] Thats from the new owners website. What a dystopian tagline for your company. Then there's just a whole catalog of their dead software in a list too. [0]: https://ignitetech.com/

"IgniteTech: We buy software companies, and light them on fire!"

Re: FogBugz new owners attempting to auto-upgrade all free plans to paid

#57

Post by fortran77 » Sat, Sep 17, 2022, 12:51 PM UTC

I'm certain I had a FogBugz account at one time, but it must have been on an email address I no longer use; I searched mail, spam, and trash to see if I got one of these invoices.

We need to get even a few dozen people who got the invoice to report to the state's AG for sending fake invoices. This is the type of issue that state AGs love. (For example here's Kansas AG on it: https://ag.ks.gov/media-center/news-releases-test/2015/01/30... ). If all of a sudden they started getting multiple complaints, they will have to answer for it.

Re: FogBugz new owners attempting to auto-upgrade all free plans to paid

#58

Post by bombcar » Sat, Sep 17, 2022, 1:04 PM UTC

danjac wrote: post #21

lioeters wrote: post #4

Great way to ruin the FogBugz brand and reputation: move everyone from free to paid tier without consent, and send out emails with a short notice telling them they will be charged $30/month - when most of these users haven't heard from/of them in over a decade. The flood of complaints is hilarious. https://twitter.com/search?q=fogbugz&src=typed_query

It's a scam. If just a fraction pay up they will have made money.

Imagine the number of people who get this email on a user who left the company five years ago - and how many would just start paying assuming it’s some important part of something somewhere?

Re: FogBugz new owners attempting to auto-upgrade all free plans to paid

#59

Post by mike_heffner » Sat, Sep 17, 2022, 1:04 PM UTC

A campaign you only launch late on a Friday

Re: FogBugz new owners attempting to auto-upgrade all free plans to paid

#60

Post by zepearl » Sat, Sep 17, 2022, 1:19 PM UTC

cobertos wrote: post #52

> IgniteTech - Where software goes to live[0] Thats from the new owners website. What a dystopian tagline for your company. Then there's just a whole catalog of their dead software in a list too. [0]: https://ignitetech.com/

Logo reminds me of PHP's Codeigniter https://codeigniter.com