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Rogers Canada, please fix the damn internet in Canada

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Re: Rogers Canada, please fix the damn internet in Canada

#51

Post by 37 »

Scoundreller wrote: post #47
bawolff wrote: post #13

Earlier quoted context omitted.

For me, teksavy (wired home internet) never went down at all. Cell phone (fido) came back up sometime when i was sleeping last night/early morning. I am in vancouver.

that's because your teksavvy service is over Shaw or Telus lines. This outage was out of Teksavvy's hands: if you were in their Rogers-based territory on DOCSIS, you were down with the ship.

You left out Bell... does Rogers basically never lease lines from Bell? Or it depends a great deal on location? (everything you said is correct afaict btw)

Re: Rogers Canada, please fix the damn internet in Canada

#52

Post by Scoundreller »

jagger27 wrote: post #48
Scoundreller wrote: post #37

Earlier quoted context omitted.

AFAIK, on iPhone, there is no way of overriding carrier provided DNS.

Either install an app like the sibling comment suggested, or use one of these profiles: https://encrypted-dns.party/

Thanks, this might be life-changing. Going with MullVad ad-blocking.

Re: Rogers Canada, please fix the damn internet in Canada

#53

Post by Bud »

Scoundreller wrote: post #37
shyn3 wrote: post #14

Earlier quoted context omitted.

Change your DNS to 1.1.1.1 and 4.4.4.4 for secondary that should get you going for now.

AFAIK, on iPhone, there is no way of overriding carrier provided DNS.

Carrier-provided, not without third-party stuff, as others have explained. But the vast majority of users are on WiFi most of the time they are using their phones. When on WiFi, you can control the DNS quite easily.

Re: Rogers Canada, please fix the damn internet in Canada

#54

Post by Scoundreller »

37 wrote: post #51
Scoundreller wrote: post #47

Earlier quoted context omitted.

that's because your teksavvy service is over Shaw or Telus lines. This outage was out of Teksavvy's hands: if you were in their Rogers-based territory on DOCSIS, you were down with the ship.

You left out Bell... does Rogers basically never lease lines from Bell? Or it depends a great deal on location? (everything you said is correct afaict btw)

they do (well, Teksavvy leases Bell lines), just not in vancouver!

AFAIK, Rogers doesn't lease Bell lines ever, not for home internet anything anyway.

Re: Rogers Canada, please fix the damn internet in Canada

#55

Post by Scoundreller »

37 wrote: post #23
Scoundreller wrote: post #2

Wired or wireless? Where are you? Most of GTA was back up around midnight (or about 22 hours ago).

Why the downvotes, HN? edit: 1 hour later: I was originally asking why HN was downvoting parent comment, but the masses have since reversed their decision and have been upvoting the parent to this comment. Unfortunately, they have begun to downvote me. Ah well, I suppose it comes with the territory. But hey, no question = no answer...

it's best to ignore the noise. Votes here don't pay the bills so they can't hurt me or anyone.

Re: Rogers Canada, please fix the damn internet in Canada

#56

Post by jeremy_wiebe »

[edit] Fixed reference to Rogers.

Not to mention… Rogers is actively working to secure further control over the Canadian market through its acquisition of Shaw.

Related to this outage though, I found it weird that my cell had no bars during the outage. Why would the “last mile”be out when it seems like the problem was their core backbone network that was at issue?

I am very curious to read the post mortem on this one if it ever reaches the light of day.

Re: Rogers Canada, please fix the damn internet in Canada

#58

Post by 37 »

bobsmooth wrote: post #35
markhahn wrote: post #30

The problem is bundling and integration. The customer is best served by dumb-pipe vendors. Imagine if your devices conducted a reverse auction periodically, and could switch providers without significant cost. My phone service is Rogers and my internet is Cogeco, so this outage isn't a huge problem for me. If it were the other way around, I could route through my phone, but it would be a serious impairment. If that h…

All of the profit in telecom is selling more service than can be provided at once. People paying for service they never use is their entire business.

Again, I see this is light grey. HN downvoting. What, specifically, about this, is incorrect:

> All of the profit in telecom is selling more service than can be provided at once. People paying for service they never use is their entire business.

Re: Rogers Canada, please fix the damn internet in Canada

#59

Post by anaphor »

Scoundreller wrote: post #47
bawolff wrote: post #13

Earlier quoted context omitted.

For me, teksavy (wired home internet) never went down at all. Cell phone (fido) came back up sometime when i was sleeping last night/early morning. I am in vancouver.

that's because your teksavvy service is over Shaw or Telus lines. This outage was out of Teksavvy's hands: if you were in their Rogers-based territory on DOCSIS, you were down with the ship.

I have Teksavvy via Cogeco and had no issues (obviously). I just discovered Rogers owns 41% of their shares though :|
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