Live data from Hacker News

WTF Nextdoor? Over 130 clicks to disable email and push notifications?

imgur.com

51–60 of 245 posts

Re: WTF Nextdoor? Over 130 clicks to disable email and push notifications?

#51
post #14

NextDoor continues to spam you even after unsubscribing from everything. Some how every month I get a random new email, and some how another new email subscription is enabled in my account. Also, advertising on their platform brings almost $0 ROI. The only benefit was a decently ranked back link.

forward your spam to their help desk (usually help@ or contact@). other humans hate dealing with spammy email about as much as you so often the fastest way to solve it is by looping in an email.

plus, i like to imagine i’m doing a tiny bit of good in the world by redirecting a bit of revenue from a shitty company to the probably less-shitty individual operating the help desk.

Re: WTF Nextdoor? Over 130 clicks to disable email and push notifications?

#52

I just went through this and the unsubscribe links in emails are slightly deceptive. They only cover that specific type of notification and have a toggle switch on the form that makes it confusing as to whether you're subscribing or not. It took about a week to fully stop the emails because different "types" of notifications kept coming in. Shady stuff.

Same here. It's shady AF.

Re: WTF Nextdoor? Over 130 clicks to disable email and push notifications?

#53

NextDoor: home of the dumbest people on the Internet. They must be proud of that. There are occasionally things I want to see on there: a new Costco going in where the OSH Hardware used to be, or whatnot. So I got the daily email digest. One email per day -- tolerable. Then it stopped coming. I wrote to Support, and their guy swore it was still being sent! I said "no, it's not. I looked in Spam and Trash." He swore a…

> Think about it -- almost every site on the Web is trying to get you to sign up for a daily email. Nextdoor already has one, and they're trying to take it away.

Well, this is kind of a "duh!" moment though, yeah? Of course they don't want your only interaction with them to be a single email once a day. That's so Web1.0. They want you on their appyApp so that they can hit you with all of their engagement algos and gather all of those metrics from you and what not. No once-a-day-v̵i̵t̵a̵m̵i̵n̵-email will ever give them the numbers they are looking, and if you're not giving them those $$$ then why give you the content?

Re: WTF Nextdoor? Over 130 clicks to disable email and push notifications?

#54
post #11

Earlier quoted context omitted.

They did. They have classifieds (competing with Craigslist) and Groups. Every neighborhood in my city has a Facebook Group that's more active than NextDoor.

We have one too but it's overrun by jerks. Lots of bickering and ganging up on people.

Unfortunately, I don't think it's possible to have a neighborhood-based social network that's any different. Even before the internet, this is how HOAs and small town governments behaved.

Re: WTF Nextdoor? Over 130 clicks to disable email and push notifications?

#55

Patron has a similar issue. Subscribing to a creator by default opts you into all types of notifications from them, and notifications are configured on a per-creator basis with no global override. Worse, if I remember right, the page’s entire state (for all the creators) was represented in a single, slow HTTP request that was fired off when any checkbox was changed. Unchecking checkboxes quickly (faster than 1/second…

Square is the same whenever you buy something from anywhere. You AFAIK can only unsubscribe as each business spams you. If there another way, it’s not in the email that’s sent.

I once had to purchase something for work myself to be reimbursed by the company from a shop that used Square. It asked for an email address, so I used the company email so it would be under that account when filing out the remiburse info. However, that card was now somehow permanently associated to that email address. I haven't worked at that company for 5 years now, but that address still received Square emailed receipts. I gave up trying to fix it.

Re: WTF Nextdoor? Over 130 clicks to disable email and push notifications?

#56
post #37
post #30

Maybe this should be posted to https://old.reddit.com/r/assholedesign . It is a waste of time trying to educate assholes, avoid them.

>reddit no thanks

actually, they posted old.reddit

it's like 2 totally different things

Re: WTF Nextdoor? Over 130 clicks to disable email and push notifications?

#57
post #3

Earlier quoted context omitted.

seems more like just a bad design

Yeah, I begrudgingly use Nextdoor to make sure I don’t get put on blast for going on a run or walking my kid to school too close to someone’s driveway, and the unfathomably bad design and functionality of their mobile site has me convinced that they’d be incapable of intentionally implementing dark patterns.

>I begrudgingly use Nextdoor to make sure I don’t get put on blast for going on a run or ...

And so what if you are? Not being there and put on blast affects you how? Being there and put on blast is different because? You can respond by using gasoline to put out the fire?

Nextdoor is a great place to find out who you never want to associate in real life.

Re: WTF Nextdoor? Over 130 clicks to disable email and push notifications?

#58
post #36
post #27

Earlier quoted context omitted.

We desperately need to overhaul how the average mail provider works. We need unique email addresses every time we sign up for an account that can then be disabled. I do this with fastmail though it's a little annoying to spend 20 seconds to create a new alias every time. At last count I had something like 470 aliases. Probably at least 40 disabled ones after receiving emails I didn't opt in for, or I disabled immedia…

Do you prefer not to use a catchall alias[1] to prevent someone from just sending mail to garbage12345@yourdomain or for some other reason? I also use unique addresses for every website account I have but with the catchall, I don’t need to spend the 20 seconds to create the alias. It’s just automatically there. I can’t think of any issues I’ve had by using the wildcard alias. [1]: https://www.fastmail.help/hc/en-us/a…

Can you disable an alias (i.e. drop all incoming mail to a particular address)?

Re: WTF Nextdoor? Over 130 clicks to disable email and push notifications?

#59
post #32

Earlier quoted context omitted.

How would it be "bad to the users benefit"?

"Bank error in your favor. Collect $200"

You know, I had a litteral "Get Out Of Jail Free" card in my wallet when I was detained by police. It didn't work

Re: WTF Nextdoor? Over 130 clicks to disable email and push notifications?

#60
post #27

We desperately need a revised CAN-SPAM[1], with two additional fangs: additional prohibitions on these sorts of dark patterns (designed to exhaust users into submission), and the opening of individual standing against companies that spam (so that individuals can directly sue these misbehaving companies rather than waiting for the FTC to un-capture itself). [1]: https://en.wikipedia.org/wiki/CAN-SPAM_Act_of_2003

We desperately need to overhaul how the average mail provider works. We need unique email addresses every time we sign up for an account that can then be disabled. I do this with fastmail though it's a little annoying to spend 20 seconds to create a new alias every time. At last count I had something like 470 aliases. Probably at least 40 disabled ones after receiving emails I didn't opt in for, or I disabled immedia…

Automated unique email addresses are a great idea, and I've been happy to see Apple make some positive moves in that direction.

That being said: it's a technological step, another countermotion in a never ending arms race. I would like to see policy steps that erase this ridiculous battle entirely. I shouldn't need a giant pile of code to automate email addresses for me, because this kind of corporate behavior should be completely illegal and extremely risky (from a liability perspective) to begin with.

Post reply on HN