Hacker News Board Hacker News, browsed like a classic message board
Live data from Hacker News

Jabra denies support for Elite 85t Bluetooth earbuds on computers

news.ycombinator.com

Post reply on HN
Print view View original

51–60 of 221 posts

Re: Jabra denies support for Elite 85t Bluetooth earbuds on computers

#51

Post by dijit »

HKH2 wrote: post #37
AshamedCaptain wrote: post #26

Earlier quoted context omitted.

> So if you sell a bluetooth device, it is legally required to work properly with every other bluetooth device on earth? It actually is. If you use either the Bluetooth patents or trademarks (e.g. logos and names), not only you must pass a certification that ensures this, you must also "maintain a level of quality that meets or exceeds industry standards", and this evidently doesn't.

Well, I've never got any non-Apple phones/computers to work with Apple phones/computers using Bluetooth.

Extremely bold claim there.

I definitely use my macbook with non-apple hardware. From headphones to laptops to android phones.

My first Macbook used to pair with a Nokia E72 to get internet via the GSM modem, I used it every day on the train.

Two weeks ago I connected an old Oneplus One via bluetooth to my macbook (2020 mbp) to get some old photos from its internal memory.

What doesn't work?

EDIT: actually, I'm not sure I ever connected a laptop to a macbook, but I have a linux laptop so I can try it if you want.

Re: Jabra denies support for Elite 85t Bluetooth earbuds on computers

#52

Post by [deleted] »

lupire wrote: post #46
AshamedCaptain wrote: post #26

Earlier quoted context omitted.

> So if you sell a bluetooth device, it is legally required to work properly with every other bluetooth device on earth? It actually is. If you use either the Bluetooth patents or trademarks (e.g. logos and names), not only you must pass a certification that ensures this, you must also "maintain a level of quality that meets or exceeds industry standards", and this evidently doesn't.

Does the Bluetooth trademark owner have a place to report violations of the spec? It's their brand to protect, not yours.

[deleted]

Re: Jabra denies support for Elite 85t Bluetooth earbuds on computers

#53

Post by dwighttk »

HKH2 wrote: post #37
AshamedCaptain wrote: post #26

Earlier quoted context omitted.

> So if you sell a bluetooth device, it is legally required to work properly with every other bluetooth device on earth? It actually is. If you use either the Bluetooth patents or trademarks (e.g. logos and names), not only you must pass a certification that ensures this, you must also "maintain a level of quality that meets or exceeds industry standards", and this evidently doesn't.

Well, I've never got any non-Apple phones/computers to work with Apple phones/computers using Bluetooth.

How many have you tried?

I’ve never had any non-Apple phones/computers not work with Apple phones/computers using Bluetooth.

Re: Jabra denies support for Elite 85t Bluetooth earbuds on computers

#55

Post by [deleted] »

gotrythis wrote: post #48

I have the Elite 85h, and it has the same problem, as well as about a dozen other problems when you connect it to a computer. Same response. But the sales letter for the product makes it clear that they do support computers. My last email to Jabra was ignored: The message that computers are not supported devices on the Jabra Elite 85h was a very upsetting response to receive, so I didn't respond for quite a while. It…

[deleted]

Re: Jabra denies support for Elite 85t Bluetooth earbuds on computers

#56

Post by Bilal_io »

tga wrote: post #41

What is a good alternative for a USB/Bluetooth office/WFH headset with a noise canceling _microphone_ (no background voices/noise), especially one that would also work on Linux? Jabra Elite2 40 for example looked almost perfect, but was almost unusable on Linux/without their custom software.

I was going to recommend the Sony WH-1000XM4 (which are more expensive). But I wanted to Google Linux support first and I ran into this discussion on Reddit [0], it sounds like the issue is not with the headphones (any BT headphones you choose) but with Pulse Audio.

https://www.reddit.com/r/sony/comments/jght5s/sony_wh1000xm4...

Re: Jabra denies support for Elite 85t Bluetooth earbuds on computers

#57

Post by techSupport123 »

this is a"feature" added to the OS in Monterey that applies to bluetooth headsets - it will auto-mute you when input volume drops to zero, and, AFAIK, many video conferencing clients (zoom, google meets, etc) use this feature to help deal with background noise.

- Zoom instructions to disable dynamic input volume - https://apple.stackexchange.com/questions/432445/bluetooth-h...

- google meet instructions (when run via Chrome) - there's a flag you can add when starting Chrome, --force-fieldtrials='WebRTC-Audio-AgcMinMicLevelExperiment/Enabled-20' , that will fix the issue. For ease of use, create an AppleScript file, convert it to a shortcut, and launch Chrome from it.

edit - formatting

Re: Jabra denies support for Elite 85t Bluetooth earbuds on computers

#58

Post by stevewodil »

I have a eerily similar problem with my Galaxy Buds+ on my macbook. 15-20 minutes into a Zoom call and suddenly my audio doesn't work and neither does the mic, I have to ditch the headphones and use the laptop mic + speakers.

Going to guess it's a macOS bug given that other headphones are showing the same behavior

Re: Jabra denies support for Elite 85t Bluetooth earbuds on computers

#59

Post by Retric »

aksss wrote: post #31
Hakashiro wrote: post #2

This is a blatant abuse and they should be sued and shut down. This is beyond unacceptable. There is no reason to do this kind of thing.

You want to “shut down” Jabra because a product they released doesn’t have perfect Bluetooth compatibility? Seems harsh. Thank God you’re not in charge of these things.

Not supporting is one thing, false advertising and failing to provide a refund is another.

Re: Jabra denies support for Elite 85t Bluetooth earbuds on computers

#60

Post by Godel_unicode »

Bilal_io wrote: post #56
tga wrote: post #41

What is a good alternative for a USB/Bluetooth office/WFH headset with a noise canceling _microphone_ (no background voices/noise), especially one that would also work on Linux? Jabra Elite2 40 for example looked almost perfect, but was almost unusable on Linux/without their custom software.

I was going to recommend the Sony WH-1000XM4 (which are more expensive). But I wanted to Google Linux support first and I ran into this discussion on Reddit [0], it sounds like the issue is not with the headphones (any BT headphones you choose) but with Pulse Audio. https://www.reddit.com/r/sony/comments/jght5s/sony_wh1000xm4...

A problem with Linux support for Bluetooth audio? Say it isn't so! I don't understand why people are surprised that using Bluetooth devices on Linux frequently requires "their custom software". This is why.
Post reply on HN