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Incident report: Spotify outage on March 8

engineering.atspotify.com

51–60 of 132 posts

Re: Incident report: Spotify outage on March 8

#51
post #48

Earlier quoted context omitted.

But they don’t explain why I was logged out. I did not log out myself. Or is this “logged out” in the sense that I did not have their app active at the time of the disruption?

Maybe some token expired and could not be renewed. They also mentioned a bug on a client grpc library.

Everybody was instantly logged out, which doesn’t make sense if their backend just went down, as the app normally works fine offline.

Re: Incident report: Spotify outage on March 8

#52
post #29

Just a reminder that downloaded audio files work offline, can have very high or lossless quality not restricted by bandwidth, have a concept of ‘ownership’ with no DRM, don’t have ads or tries to sell your data (though voluntarily contributing to ListenBrainz is admirable), don’t require a monthly fee, and if bought legally gives a bigger slice of the money pie to artists. Also podcasts are just RSS audio.

Got a favorite source for same? I'm bewildered by too many options and not enough comparisons.

I get my music on Bandcamp, if the artist sells it there. They compensate artists far better than Spotify[1], and offer lossless, DRM-free downloads.

Some major labels don't sell on Bandcamp; for those I often buy the MP3s on Amazon. I don't love Amazon, but they do sell high quality, DRM-free music now.

[1] https://pitchfork.com/thepitch/how-much-more-money-artists-e...

Re: Incident report: Spotify outage on March 8

#53
post #3

Just here to share that if you haven't tried Apple Music for its lossless and Dolby Atmos sound quality then you really, really, should. Apple Music does not have a great UI but it is definitely worth the trade off. Tidal sounds great, but they make you pay extra for lossless and have a smaller catalogue.

I am a pretty big Apple Stuff Fan. Have owned their stuff since my first translucent baby/aqua blue iMac. Including laptops I've purchased for kids headed to school over the years, I think I've purchased 8 laptops and 4 iMacs.

I did Spotify for a year. Then I did Apple Music for a year. Family plan both times for the whole family. I switched back to Spotify after a year of Apple.

Spotify let me catalog, and find music better. The rest of the family agreed.

I found this BYU Divine Comedy amateur sketch to sum it all up pretty well. Particularly the Apple experience parody: https://www.youtube.com/watch?v=hvqcNBksCXE

Re: Incident report: Spotify outage on March 8

#54
post #29

Just a reminder that downloaded audio files work offline, can have very high or lossless quality not restricted by bandwidth, have a concept of ‘ownership’ with no DRM, don’t have ads or tries to sell your data (though voluntarily contributing to ListenBrainz is admirable), don’t require a monthly fee, and if bought legally gives a bigger slice of the money pie to artists. Also podcasts are just RSS audio.

Is listenbrainz related to "Musicbrains Picard"?

Re: Incident report: Spotify outage on March 8

#55

Earlier quoted context omitted.

This is now 'par for the course' with GCP. A recent example, Firefox's Jan 2022 outage was due to an unannounced change deployed by GCP to their load balancers. https://hacks.mozilla.org/2022/02/retrospective-and-technica... I've read several GCP related stories over the years so my opinion of them has fallen quite a bit. For some reason GCP does not get the flak they deserve, and their role in outages tend to be dow…

>unannounced change deployed by GCP to their load balancers Google doesn't need to announce every change they make. It was Firefox's fault for not supporting the protocol correctly.

Changing a default behaviour, yes they do. If you feel they don't, then you might be happy with GCP's services. It does not inspire any confidence with me.

Re: Incident report: Spotify outage on March 8

#56

Earlier quoted context omitted.

This is now 'par for the course' with GCP. A recent example, Firefox's Jan 2022 outage was due to an unannounced change deployed by GCP to their load balancers. https://hacks.mozilla.org/2022/02/retrospective-and-technica... I've read several GCP related stories over the years so my opinion of them has fallen quite a bit. For some reason GCP does not get the flak they deserve, and their role in outages tend to be dow…

They don’t get flak because most folks are in AWS or Azure. You notice when AWS or Azure hiccups because of this. GCP, not so much (besides Spotify and Snap, although I believe Snap’s 5yr $2B GCP commit deal recently ended). https://info.flexera.com/CM-REPORT-State-of-the-Cloud https://thenewstack.io/long-running-study-finds-uptake-of-pr...

Ah, good point about higher usage therefore flak, I hadn't considered that. Thanks.

Re: Incident report: Spotify outage on March 8

#57
post #29

Just a reminder that downloaded audio files work offline, can have very high or lossless quality not restricted by bandwidth, have a concept of ‘ownership’ with no DRM, don’t have ads or tries to sell your data (though voluntarily contributing to ListenBrainz is admirable), don’t require a monthly fee, and if bought legally gives a bigger slice of the money pie to artists. Also podcasts are just RSS audio.

Not to mention you are not financing spreading lies about covid...

Re: Incident report: Spotify outage on March 8

#58
post #9
post #3

Just here to share that if you haven't tried Apple Music for its lossless and Dolby Atmos sound quality then you really, really, should. Apple Music does not have a great UI but it is definitely worth the trade off. Tidal sounds great, but they make you pay extra for lossless and have a smaller catalogue.

If you can consistently tell the difference between Spotify Premium's 320kbps and Apple Music's lossless, I am very impressed. Most folks reading this won't be able to. Having used both, I'm now happily paying for Spotify to avoid using the train wreck that is the Apple Music app. It is a true shame what Apple has done to iTunes.

I’ve been a long time Spotify user but the difference in quality is very perceptible (to me at least) and I find myself using Apple Music a lot more.

Re: Incident report: Spotify outage on March 8

#59
post #37

Earlier quoted context omitted.

But its not like Spotify is making billions off the artists. They barely break even. Their margins are very very tiny in the first place. Obviously Apple can afford to pay a lot lot more. Now obviously you can say that if they can't afford it they shouldn't be in business, but you can say the exact same for the record labels/artists. They can just pull their songs from Spotify.

I think it’s unfair to say they barely break even, if they do then it’s because they’ve decided to spend so much. Looking externally at the company they’re listed as having 50,000-100,000 employees. That’s a lot of people to employ for a audio streaming service. I also happen to know their cloud commitments (I know a guy) and they are large enough that it starts to make a lot of sense to invest into physical hardware…

>Looking externally at the company they’re listed as having 50,000-100,000 employees

Uhhhh. Do you mean Apple or Spotify? Spotify's 2021 Q4 press release says:

>At the end of Q4, our workforce consisted of 7,690 FTEs globally.

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