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AWS down again?

aws.amazon.com

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Re: AWS down again?

#52
post #4

I wonder why the error message is also in … French? (I’m not located anywhere French speaking). > Désolés! > Une erreur s'est produite lorsque nous avons tenté de traiter votre requête. Soyez assuré que nous travaillons déjà à la résolution du problème que nous pensons trouver très rapidement.

I'm in Brazil and also read the message both in english and french

Re: AWS down again?

#54

Only the most informed and rational companies will see how and why most of this "in the cloud" thing is a bad idea. Most will accept it as a fact of life and continue to pay for it both directly and indirectly, as long as there's cheap money going around the cloud business can't do wrong. But it's hilarious to see people indulging in byzantine "World scale" resilient systems that depend on a single vendor.

Do you think people who manage their own data-centers never have outages?

Re: AWS down again?

#56
post #21

I think this adds some momentum to the pendulum swinging back the other way. Maybe cloud teams can patch your services better than your in-house team can (See 2 critical issues in Azure the last 3 months, _caused_ by MS itself). Maybe the cloud has a higher uptime than your on-premise infrastructure (see the AWS, Azure outages). Make sure to compare the actual outage time v.s. the stats doctored by various political…

Even if you can manage more uptime on your own than through the cloud (which I doubt), being on the cloud means downtime is correlated with downtime of other services. That's usually a good thing.

Your customers will be more understanding if your outage is part if a wider outage that makes national news.

Any services you integrate with are likely down too. If two services with 99% uncorrelated uptime together drops to about 98%. It doesn't drop if the downtime is perfectly correlated.

Even if you don't directly integrate, your customer's workflow might. They see many services down and say, "cool, time to get caught up on laundry". If only you're down it's more aggrevating.

Re: AWS down again?

#57
post #38

Anyone feel like Big Tech outages are happening more frequently recently? In recent months, we’ve seen Amazon Web Services, Facebook, Gmail, and Twitter go down. Are we at the point where the people who maintain the infrastructure are now completely different than the ones who built it, and are struggling to keep it running because they don’t understand it as well?

I think also just finally getting to the point where they have a tech debt burden comparable to everyone else. Starting fresh has its advantages...for a while.

Even on HN there are some former AWS employees who talk about how its all stitched together and flying on a wing a prayer. Apparently the on-call is just a traumatizing experience. It will take real damage to revenue for the management to pay that debt off.

Re: AWS down again?

#58
post #6

Still no post mortem from Monday's right? We're all still in the dark?

When I've worked with AWS and other providers before, they've typically given early indications about potential root causes under NDA. If you're a small customer, you probably get to wait with the rest of us but the big folks probably have some idea of the root cause.

Can confirm this

Re: AWS down again?

#59
post #48

Only the most informed and rational companies will see how and why most of this "in the cloud" thing is a bad idea. Most will accept it as a fact of life and continue to pay for it both directly and indirectly, as long as there's cheap money going around the cloud business can't do wrong. But it's hilarious to see people indulging in byzantine "World scale" resilient systems that depend on a single vendor.

On the contrary, downtime is inevitable and I think I'd rather have downtime when all my competitors do too.

How about having uptime while your competitors have downtime?
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