I have a few questions that the Vidyard site doesn't seem to address (that I'd need answers to in order to sell it to my boss).
1) The "Venti" plan says "unlimited videos". Does that mean that there's no storage quota? If there is no storage quota, how would you make money off of a large customer? Like, we have a decently sizable video library (about 250GB and it grows by about 25GB each year) and it isn't that high trafficked, but I can see a video library like our's becoming a burden on your service.
2) Do you support captions for the videos?
3) Is there any way to export our data out of the system?
4) Is there any API in case we want/need some further customization in front of it?
Your service looks excellent, but what makes me so hesitant is that it seems potentially low-to-no-margin and my boss would want to know that we aren't getting into a service that's destined to raise prices or cut us off.