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When will the new MacBook Pro be refurbished?

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Re: When will the new MacBook Pro be refurbished?

#51

Post by ramraj07 »

ravenstine wrote: post #2

My M1 Macbook Air was the first computer I've bought in a long time that was brand new instead of refurbished. The only reason I bought new this time was because the keyboard on my old laptop kept burning out and I didn't want to keep replacing it. Most of my electronics were bought as refurbished, and I've never regretted it. It's surprising just how "new' a refurbished item can be at a substantial discount. And not…

I still have fond memories of my 1000 dollar refurbished original Vaio Z. The one with a carbon fiber magnesium chassis and a Raid 0 SSD drive. Worked like a horse for years before going out. They don’t make laptops like that anymore!

Re: When will the new MacBook Pro be refurbished?

#52

Post by pembrook »

Regarding refurbs, I’ve been buying refurbished gear for years without issue, however recently have had 2 bad experiences that make me question whether it’s worth it.

The first was a an official refurb 2018 MacBook Pro which ended up having a burnt out touchbar and battery issues a year later.

The second was an official Amazon refurb kindle, which never reached even half the battery life of a new model.

This is of course anecdata (these issues could have occurred with brand new items as well), but I would love to see blackblaze style reliability data from companies who buy large numbers of refurb laptops vs new stock.

I’m curious if there’s a correlation.

Re: When will the new MacBook Pro be refurbished?

#53

Post by boplicity »

gambiting wrote: post #42
boplicity wrote: post #20

Earlier quoted context omitted.

I agree with this -- however, for bigger purchases, keep in mind that warranties are not always "transferable", and may not apply to used products.

Amazon gives 1 year of their own warranty on any warehouse item(at least here in UK). But yes, the manufacturer might or might not honour the original warranty separately to this.

Here in Canada, there's no 1 year warranty, though they do seem to allow you to buy extended warranties.

> Used products generally do not come with a manufacturer's warranty but all of our items are backed by Amazon’s return policy. If you would like additional protection, you can purchase a warranty from Square Trade to cover certain items.

Maybe there are better consumer protections in the UK?

Re: When will the new MacBook Pro be refurbished?

#55

Post by billyjobob »

buildbot wrote: post #46
gambiting wrote: post #9

Earlier quoted context omitted.

I keep buying stuff from Amazon Warehouse based on the same principle....heavy discount for a "like new" or "very good condition" items, everything so far has been pretty much completely new, or maybe I'd guess someone opened the box once. Either way, Amazon still offers no questions asked 30 day return and 1 year warranty on everything, so it's a no brainer really.

This is no longer true about the returns - I may have to go to court with amazon over a warehouse item that was empty, and then they stuck me with the non-returned item when I returned the empty box, wiped my review of the 3rd party seller (fulfilled by amazon). They are currently lying to my credit card company about the chargeback. Not fun...

Why would you return an empty box?

Legally Amazon had a contract to deliver you an item. They failed to do that, so you should have reported it as undelivered. When this has happens to me Amazon usually spend a few days “investigating” if the courier misplaced the item, then they admit it wasn’t delivered and send a replacement.

If you report it as “delivered but there’s something wrong with it” then that’s going to trigger them to request you return it, and if you return an empty box that’s going to lead to the “customer failed to return item” pathway.

Re: When will the new MacBook Pro be refurbished?

#56

Post by akouri »

buildbot wrote: post #46
gambiting wrote: post #9

Earlier quoted context omitted.

I keep buying stuff from Amazon Warehouse based on the same principle....heavy discount for a "like new" or "very good condition" items, everything so far has been pretty much completely new, or maybe I'd guess someone opened the box once. Either way, Amazon still offers no questions asked 30 day return and 1 year warranty on everything, so it's a no brainer really.

This is no longer true about the returns - I may have to go to court with amazon over a warehouse item that was empty, and then they stuck me with the non-returned item when I returned the empty box, wiped my review of the 3rd party seller (fulfilled by amazon). They are currently lying to my credit card company about the chargeback. Not fun...

Amazon support 10 years ago used to be amazing. They were truly a customer-first company. Today, Amazon support is probably worse than Comcast. They've been winning too long.

I have starting curtailing purchases from Amazon, and ordering from any alternatives whenever possible.

Re: When will the new MacBook Pro be refurbished?

#57

Post by robertoandred »

smoldesu wrote: post #27
robertoandred wrote: post #19

Earlier quoted context omitted.

Refurbished by Apple or by Best Buy etc?

The refurbishes he's looking at are all Apple-authorized or first party.

Any proof those are laptops Apple sold as refurbished? Rossman has been caught lying about a bunch of stuff in the past.

Re: When will the new MacBook Pro be refurbished?

#59

Post by lucasmullens »

buildbot wrote: post #46
gambiting wrote: post #9

Earlier quoted context omitted.

I keep buying stuff from Amazon Warehouse based on the same principle....heavy discount for a "like new" or "very good condition" items, everything so far has been pretty much completely new, or maybe I'd guess someone opened the box once. Either way, Amazon still offers no questions asked 30 day return and 1 year warranty on everything, so it's a no brainer really.

This is no longer true about the returns - I may have to go to court with amazon over a warehouse item that was empty, and then they stuck me with the non-returned item when I returned the empty box, wiped my review of the 3rd party seller (fulfilled by amazon). They are currently lying to my credit card company about the chargeback. Not fun...

You sent Amazon an empty box? It's still their fault, but sending back an empty box and issuing a chargeback usually aren't the first things I try to get refunds from Amazon. Their support chat is usually pretty willing to give you a refund IMO (although if you've returned too much / had too much stolen over the years that might not be the case, which I'm guessing is the situation you're in)

Re: When will the new MacBook Pro be refurbished?

#60

Post by LeoPanthera »

dealforager wrote: post #29
gambiting wrote: post #9

Earlier quoted context omitted.

I keep buying stuff from Amazon Warehouse based on the same principle....heavy discount for a "like new" or "very good condition" items, everything so far has been pretty much completely new, or maybe I'd guess someone opened the box once. Either way, Amazon still offers no questions asked 30 day return and 1 year warranty on everything, so it's a no brainer really.

Same! So much so that I built a website specifically for this: https://www.dealforager.com It's pretty bare bones, but the problem I was trying to fix was that it took me a long time to browse the Amazon Warehouse offers trying to find the best deals. Amazon doesn't make it easy since they don't show the new and used prices side by side if you search directly under the Amazon Warehouse category. There is also no way…

The first thing on the front page are some Apple-clone earbuds which are apparently "normally" $5000, discounted to "only" $189.

I think you have some data problems.

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