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Google Pixel 3 (XL) bricking out of nothing

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Re: Google Pixel 3 (XL) bricking out of nothing

#51
post #8

Especially with the Pixel lineup, there is a historical quality control issue with Google's phones that I'm worried hasn't been solved yet. I owned: - Pixel 3: Past few months, volume buttons and power buttons gradually stopped working. USB port works for charging, but when connected to a computer, port connects and disconnects in an infinite loop. Bluetooth connection with car always skips/stutters during Maps usage…

This matches my experience. I've got a Pixel 3A here which I've owned since July of 2020. I take good care of it, my previous phones have all lasted on the order of 6 years.

This phone has its charging port failing where it will not charge 80% of attempts until I manipulate the cord enough to make it happy. I've tried multiple cables as well as cleaning out the charging port, hasn't helped. I went with the phone to save some money, but in retrospect if it fails after a year I'll come out behind.

Re: Google Pixel 3 (XL) bricking out of nothing

#53
post #44
post #29

Earlier quoted context omitted.

Don't forget the Nexus 6P. I got more settlement cash out of this one phone than every other class action item, combined, in my life. The Pixel "a" series is solid. The features that Google reserves for their flagship level is laughable (hey Soli) when all most people want is just a reliable phone with a decent update story and maybe a few "premium" features like water resistance and a headphone jack.

I had a terrible experience with the Pixel 3a XL: Within a couple of months the daughter board with the main microphone on it died, so I could only make calls in speaker phone mode or on Bluetooth. Then the USB-C socket degraded to the point where it wouldn't charge or the plug would just fall out. Sometimes it would half connect to the charger and vibrate every five seconds or so until it eventually died. It seemed…

Did you get either problem fixed? Surely the first one at least should have been covered under the warranty.

On the USB-C, not saying this was your issue but really every USB-C phone I've had I've eventually needed to use a needle or pin and clear junk out of the bottom of the port to keep a good, solid connection. I don't know if that says more about the amount of lint in my pockets or the design of the USB-C port.

Re: Google Pixel 3 (XL) bricking out of nothing

#56
post #8

Especially with the Pixel lineup, there is a historical quality control issue with Google's phones that I'm worried hasn't been solved yet. I owned: - Pixel 3: Past few months, volume buttons and power buttons gradually stopped working. USB port works for charging, but when connected to a computer, port connects and disconnects in an infinite loop. Bluetooth connection with car always skips/stutters during Maps usage…

> - Nexus 4: No hardware issues

More like "Nexus 4: glass back shatters on contact with barely cold countertops".

Re: Google Pixel 3 (XL) bricking out of nothing

#57

Pixel 3 is EOL anyways as of October 2021. No more software updates and no security patch. Makes sense the hardware is EOL as well. Meanwhile an iPhone SE from 2016 can upgrade to the latest iOS. It just works.

As a long-time Android user, it is a little ridiculous how short Google's timeframe for even security support is, on their own hardware. Updates to Android that were supposed to help remedy this problem haven't seemed to make a dent.

I'm sure, being Google, they've done all sorts of data analysis and cost-benefit and shown that it's a small group that keep phones that long and that people don't care that much about the support period... but it's just another seemingly penny-pinching situation from them that I think hurts their brand more than it could possibly be saving.

I like my 3a a lot, and bought it cheap later in its lifecycle, and it's a little galling to check and see that the support "guarantee" only goes up to next May, and the security timeframe is the same! If they stick to that schedule I'll have only basically their dead minimum of 18 months of support from when they stopped selling a device, or close to it. Is there really that much upside to these cutoffs?

If anything, they should be using the Pixel line as a cudgel (or let's be nicer, example) to encourage longer support timeframes from other Android manufacturers.

Re: Google Pixel 3 (XL) bricking out of nothing

#58

Crap. I’m now considering buying a new Pixel phone - I need to switch from iPhone to Android for certain reasons, and I hate pre-installed crap of Samsung. (Samsung Internet? Really?) But I also don’t want to deal with HW issues and my family never had any HW problems with Samsung… so I guess Samsung it is?

Ive been blow away at how great my OnePlus 8 is. Camera is not as good as Samsung but everything else is great.

Re: Google Pixel 3 (XL) bricking out of nothing

#59
post #26

I've had similar issues with all Pixel phones I've got too :( I do like the fact that nothing fancy gets installed on the phone (unlike Samsung, the rest), but my Samsung N9 Note has been working for 2-3 years no issues! (yes, I don't like the crap that they add, but got used to it... by ignoring it)

Samsung has hardware issues over time the same as the rest, heck it was only 5 years ago their premium model had quality issues so bad they had 2 rounds of recalls and cancelled the model completely.

I still went with OnePlus again with the 9 Pro even though the initial (or maybe all, I stopped checking after I heard the initial reports) 8's were troublesome. OnePlus isn't half as good as what they use to be but at least you can get a decent phone without overdone software. That they actually let you just unlock the bootloader on new devices says a lot to me even though I don't think I'd deal with custom ROMs anymore.

The main thing I've found when getting an Android phone is more than which brand is reliable wait a couple of months for the first batch of common users (not reviewers) to see how it actually is before going for it. Yeah you're eating into the short update lifecycle Android phones have but you know it's not bad out of the gate and there is no crystal ball telling you which phone models this generation are going to have unforeseen issues in 2 years (though I guarantee it will be some).

If only the iPhone let me install apps from 3rd party sources... I'd jump on that hardware in a heartbeat.

Re: Google Pixel 3 (XL) bricking out of nothing

#60

Crap. I’m now considering buying a new Pixel phone - I need to switch from iPhone to Android for certain reasons, and I hate pre-installed crap of Samsung. (Samsung Internet? Really?) But I also don’t want to deal with HW issues and my family never had any HW problems with Samsung… so I guess Samsung it is?

If you don't need the latest and greatest, Nokia ships relatively vanilla android phones that are durable as hell.
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