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IBM's 18-month company-wide email system migration has been a disaster: sources

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Re: IBM's 18-month company-wide email system migration has been a disaster: sources

#51
IBM-er here. yep, it's kinda a disaster, but tech savvy people can access their mail (clearing cache & cookies every few hours helps for some folks).

Funny thing, IBM tried to move to Exchange for years, but it failed every time. Turns out, calendar integration (between Exchange and Verse/Notes) is tricky. Especially if you have to do it for 300000 accounts.

To be frank, I haven't received any meeting invites in 3 days, so I'm actually quite satisfied with the migration.

Re: IBM's 18-month company-wide email system migration has been a disaster: sources

#52
post #30

Earlier quoted context omitted.

Not sure if you’re sarcastic or not, but my company (enterprise size) has migrated from self hosted Exchange + network file shares + GitLab + Jenkins + Artifactory + 1000 other things to Office 365 + Azure and it’s been great. Probably took a lot more effort than what I notice as an end user…but I do get the impression that Microsoft is pretty good in enterprise productivity…

My experience was that MS understands how IT departments work (from small to large) and are fantastic at providing resources to customers if it means you'll end up using more MS products. At a prior job they paid for a local consulting group to configure the Office 365 tenant, connect it with the existing on-prem infrastructure and train the staff on migrating mailboxes.

It helps that they build and operate their own IT tools.

https://devblogs.microsoft.com/oldnewthing/20110802-00/?p=10...

Re: IBM's 18-month company-wide email system migration has been a disaster: sources

#56

Earlier quoted context omitted.

That makes more sense anyway. Why should your individual identity be hardwired to your current location or department? If you changed jobs within the company you had to get a new email address and login?

My guess would be that's just their login, but their email would not have their location sub-domain (I've never seen a sub-domain in e-mail, well actually not true, people with domain + country TLDs all have it, e.g. clarkson@bbc.co.uk). Of course moving locations/departments would mean getting a new login which is all sorts of problematic.

I use pi4.navan.dev for my emails, while I’m getting the rDNS stuff figured out with my ISP.

No reason, but it just signifies that the mail server is hosted on my pi4 at my home, while I host navan.dev on a VPS

Re: IBM's 18-month company-wide email system migration has been a disaster: sources

#57

Can't imagine hiring IBM to manage any software project if they can't even work their own email.

They support their AS400 line. No one else in the market. This plus some companies they bought (e.g. redhat) is all that IBM is left as today.

They have their mainframes, too. Not a big market, but highly lucrative, AFAIK. I read something about the mainframe division contributing 10% of their revenue but 25% of their profits.

Re: IBM's 18-month company-wide email system migration has been a disaster: sources

#58
post #33

Earlier quoted context omitted.

Not sure if you’re sarcastic or not, but my company (enterprise size) has migrated from self hosted Exchange + network file shares + GitLab + Jenkins + Artifactory + 1000 other things to Office 365 + Azure and it’s been great. Probably took a lot more effort than what I notice as an end user…but I do get the impression that Microsoft is pretty good in enterprise productivity…

Office365 as a platform appears to suffer from terrible unreliability. My last role was in a google apps shop, and i miss it every single day. (it's been 3 years).

My organisation has used 365 for the last two or so years (after migration from Google) and I can't say I've noticed much difference in reliability between the two. Google has their bad days as well. What in particular have you noticed?

Re: IBM's 18-month company-wide email system migration has been a disaster: sources

#59
post #10

Earlier quoted context omitted.

Ha! I saw a very big multinational F500 company completely reorganize its AD, because users were unable to login to Office 365 with their standard accounts user@ .company.com. After weeks of complete disasters the company decided to switch to user@company.com just for O365. It's a hard life as microserf.

That makes more sense anyway. Why should your individual identity be hardwired to your current location or department? If you changed jobs within the company you had to get a new email address and login?

Why should your individual identity be hardwired to your current location or department?

When you have a workforce the size of IBM it makes sense.

At my last company, with about 300 workers, we had three people with the same first name and last name. Two had the same middle initials.

At my current company, pre-pandemic, even though my department was only 50 people, we still had two with the same first, middle, and last names. They ended up being "1" and "2" in their e-mail addresses.

If your company has a large number of first, second, or third-generation immigrants from Central or South America in it, you run into name collisions all the time.

Re: IBM's 18-month company-wide email system migration has been a disaster: sources

#60
post #4

First job out of college used Notes. Hated it. Since then I've personally declined new work where Notes was the standard.

Is this the same as (or based upon) the old Lotus Notes? Had that at a company where I worked in the 1990s. It was kind of new/novel and interesting then. We used it mainly as a knowledge base and for internal forums on various subjects. IIRC required an OS/2 server to run, which was the only OS/2 box in the company.

I did a few projects with it, it worked really well but we didn’t use it for email.
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