Earlier quoted context omitted.
I don't believe that's an accurate representation of the point the author of the article was trying to make. I believe that their point was that we should not pile on with mobs, believing that popularity or trends of the moment are correct (letting social media think for you) and instead perform our own analysis of available information or better yet avoid contentious situations altogether. Their point wasn't really…
There's no analysis here. There's no detail whatsoever; those are intentionally omitted, supposedly to protect the readers from being bored. Instead, the blogger offers only opinion with no support at best, and falsehoods presented as truth at worst. I choose not to let them think for me. I will not disavow social media simply because some blogger expressed their own irrational, negative opinions of it.
The article has a clear message about mob mentality which you’re simply choosing to ignore. It’s an opinion piece, it doesn’t need “truths”. You can disagree if you want, but not discredit it.