Somewhat off topic but this is actually pretty positive proactive approach to security in the finest spirt of due diligence. It should be ok for people to open tickets to look into curious things no matter how trivial. Tickets don’t have to become incidents. This is what triage is for. The real security incident here is how did the intercept learn of that ticket as that should really be classified.
It strikes me as a sarcastic joke by burnt out security staff. Which would explain why we are hearing about it.