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In Stockholm there's currently an IT battle underway

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Re: In Stockholm there's currently an IT battle underway

#51
"The city's local government, @Stockholmsstad, spent 1 billion Swedish crowns (100 million dollars)"

"@Stockholmsstad are now acting like angry toddlers."

I'd read between the lines. I don't think it's a hurt ego, not with these numbers. Someone is (continued) to be paid for this to be happening. This reeks corruption.

Re: In Stockholm there's currently an IT battle underway

#52
post #44

IIUC, the open source app uses an unofficial/private api to communicate with the city’s application backend? Regardless of anything leading to the open source app being built, I struggle to take their side here. Looking at the code, it appears that they authenticate against the api? So it’s a third-party app using an api, against the first-party’s expressed wishes, to read and/or manipulate student data?[1] Of course…

I feel like this is no different than using multiple web browsers to access my own generated content.

The app uses your device, your electricity, and your credentials. The API is built using your tax money.

I don’t see a problem.

Re: In Stockholm there's currently an IT battle underway

#53
post #7

It's amazing how often giant IT projects like these go off the rails. Exploding costs and garbage implementations. If you start the sentence with: "A 5+ year government IT project that cost over 100 million-" I already know how the story ends. How do we improve this common scenario? What are the root causes? The common themes are: 1. Lack of technical project competence at the decision maker level. 2. Scope creep. Wh…

Also internal company politics. What would fix much of this, for many projects, is a very experienced product person with final say over every feature, reporting directly to the CEO / board, and outranking everyone else in terms of decision making.

Re: In Stockholm there's currently an IT battle underway

#54
post #7

It's amazing how often giant IT projects like these go off the rails. Exploding costs and garbage implementations. If you start the sentence with: "A 5+ year government IT project that cost over 100 million-" I already know how the story ends. How do we improve this common scenario? What are the root causes? The common themes are: 1. Lack of technical project competence at the decision maker level. 2. Scope creep. Wh…

4. The requirements are often flat out wrong. The Phoenix payroll system comes to mind, the Canadian government tried to shift the blame to IBM, but have their hands tied since IBM delivered exactly what was in the contract. It's just that what the government decided to put in the contract has little to do with how they really do payroll.

> 4. The requirements are often flat out wrong.

Isn't this basically a given? I find it hard to imagine that any organization could come up with good, complete requirements before they've had any software written.

Re: In Stockholm there's currently an IT battle underway

#55
post #44

IIUC, the open source app uses an unofficial/private api to communicate with the city’s application backend? Regardless of anything leading to the open source app being built, I struggle to take their side here. Looking at the code, it appears that they authenticate against the api? So it’s a third-party app using an api, against the first-party’s expressed wishes, to read and/or manipulate student data?[1] Of course…

I understand the same, but remember that this is a city government that built this app, not a private company. The app belongs, by rights, to the taxpayers who funded it, and for the city (or their contractors) to be actively working to prevent them from building a better version of it is clearly wrong. Publicly-funded applications should be required to be open source (barring national security concerns), but at the very least they shouldn't actively prevent open alternatives.

Re: In Stockholm there's currently an IT battle underway

#56
post #44

IIUC, the open source app uses an unofficial/private api to communicate with the city’s application backend? Regardless of anything leading to the open source app being built, I struggle to take their side here. Looking at the code, it appears that they authenticate against the api? So it’s a third-party app using an api, against the first-party’s expressed wishes, to read and/or manipulate student data?[1] Of course…

>Of course the city will defend against that.

Why would that be a given.

I can understand it in scenarios where it messes up a monetisation strategy - but this bein publicly funded it's the opposite of what I'd expect.

Re: In Stockholm there's currently an IT battle underway

#57

> One parent managed to access other people's private data, leading to @Stockholmsstad being fined for bad security. ... And the fine, levied by bureaucrats paid with taxpayer's money was paid with... Taxpayer's money. “The most terrifying words in the English language are: I'm from the government and I'm here to help.” ― Ronald Reagan

Reagan would love this public-private partnership, no? The government is too incompetent to do things in house obviously, so they hired contractors!

Re: In Stockholm there's currently an IT battle underway

#58
If open source advocates banded together and "sold" this story to local governments, there would never be these kinds of boondoggles. I'm reminded of the same thing that happened in Oregon. Oracle came in with a low ball price, then extracted hundreds of millions of dollars out of the state for a POS health care system.

https://www.oregonlive.com/politics/2016/09/post_183.html

Re: In Stockholm there's currently an IT battle underway

#59

> One parent managed to access other people's private data, leading to @Stockholmsstad being fined for bad security. ... And the fine, levied by bureaucrats paid with taxpayer's money was paid with... Taxpayer's money. “The most terrifying words in the English language are: I'm from the government and I'm here to help.” ― Ronald Reagan

Funny thing about that quote- it's taken from a longer speech that Reagan gave, in which he talked about how his government had "committed record amounts" of agricultural assistance: > I think you all know that I've always felt the nine most terrifying words in the English language are: I'm from the Government, and I'm here to help. A great many of the current problems on the farm were caused by government-imposed em…

Meanwhile, the US is a food exporter, and China imports 50% of its food currently. Think about that.
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