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MacBook Owners' Butterfly Keyboard Lawsuit Gets Class Action Certification

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Re: MacBook Owners' Butterfly Keyboard Lawsuit Gets Class Action Certification

#51

Post by spicybright »

irjustin wrote: post #47
cletus wrote: post #18

I actually blame Johnny Ive for this clusterf*ck. Ive famously pursued a crusade for thinness. It's said that design is the art of compromise. Well, Ive took a no compromises approach to thinness and it showed. Look no further than the 12" Macbook. One port (also needed for power), lower power CPU and (I believe?) the start of the dreaded butterfly keyboard. IIRC the butterfly keyboard's raison d'etre was to shave ha…

FWIW, I enjoy the touch bar. I have a few custom keys, one which runs a script that finds my airpods, connects, turns on eq (boom), starts spotify, sets volume my normal level, hits play. I do hate it when the touchbar crashes and requires a reboot, but I've gotten so much milage out of my script keys that I'd rather keep it.

Touchbar is useless without BetterTouchTool for me.

I have buttons to open notes files, open my jira with tap, a strip with scrollable weather, screenshot buttons, automated settings control (like the security screen) and finger gestures.

Swipe left and right with 2 fingers for volume control, 3 for brightness, 4 for keyboard backlight. It feels so smooth and natural to change the volume that way.

It can do a ton though. best 7 bucks I've spent, and makes me want a touchbar on all my laptops from now own, surprisingly.

Re: MacBook Owners' Butterfly Keyboard Lawsuit Gets Class Action Certification

#52

Post by arcticbull »

kemayo wrote: post #41
drivebycomment wrote: post #13

Earlier quoted context omitted.

I hate butterfly keyboard and I think it's one of the worst mistakes Apple ever made, but I'm afraid I didn't find anything in the article that mentions what "consumer protection law" that Apple violated. As far as I know, Apple followed through with their warranty. There's no safety issues with keyboard failures. Where/when does the company's liability end with their product ?

You have to follow the link title "filed in 2018" to get the full description of the lawsuit. It says: > Apple is accused of, among other things, violating California's Unfair Competition Law and Consumer Legal Remedies Act, the Magnuson-Moss Warranty Act, the Song-Beverly Consumer Warranty Act, and breach of express warranty. I certainly don't know enough about the law to comment on whether they're actually in viola…

The warranty of fitness for a particular purpose, I suppose, although that one's implied if I'm not mistaken.

Re: MacBook Owners' Butterfly Keyboard Lawsuit Gets Class Action Certification

#53

Post by onelovetwo »

cletus wrote: post #18

I actually blame Johnny Ive for this clusterf*ck. Ive famously pursued a crusade for thinness. It's said that design is the art of compromise. Well, Ive took a no compromises approach to thinness and it showed. Look no further than the 12" Macbook. One port (also needed for power), lower power CPU and (I believe?) the start of the dreaded butterfly keyboard. IIRC the butterfly keyboard's raison d'etre was to shave ha…

Johnny Ive is probably the best thing to Apple since Jobs. Be aware hes not doing the engineering (which is the problem in this case)

Re: MacBook Owners' Butterfly Keyboard Lawsuit Gets Class Action Certification

#54

Post by dragonwriter »

drivebycomment wrote: post #8

I'm not sure I fully understand the rationale behind this lawsuit. I hated butterfly keyboard the moment I tried it, which is why I stopped upgrading/buying MacBook Pro entirely. People who bought had all the chances to try and decide not to buy, or to even return after trying. They stuck to it. What's the ground for the class action ? Did Apple make any misleading presentation ? Otherwise, this feels like suing simp…

> I'm not sure I fully understand the rationale behind this lawsuit.

The lawsuit itself is clear as to the rationale. [0]

> What's the ground for the class action ?

There are several.

> Did Apple make any misleading presentation ?

As alleged, yes, both about the product itself and what Apple would do if there was a problem (given that failing to uphold the explicit warranty in good faith is one of the claims.)

[0] https://www.girardsharp.com/assets/htmldocuments/2018-10-10%...

Re: MacBook Owners' Butterfly Keyboard Lawsuit Gets Class Action Certification

#55

Post by TheRealSteel »

cletus wrote: post #18

I actually blame Johnny Ive for this clusterf*ck. Ive famously pursued a crusade for thinness. It's said that design is the art of compromise. Well, Ive took a no compromises approach to thinness and it showed. Look no further than the 12" Macbook. One port (also needed for power), lower power CPU and (I believe?) the start of the dreaded butterfly keyboard. IIRC the butterfly keyboard's raison d'etre was to shave ha…

I don't believe the Air got rid of the Touch Bar -- it never had it. It was only on the Pro. What's so "Pro" about replacing the useful function keys (including the escape key) with a bar that does nothing but pick emojis is beyond me.

I strongly dislike the Touch Bar. I'm typing this on a 2019 MacBook Pro whose Touch Bar died yesterday, leaving me with no escape key, no volume buttons, no keyboard brightness buttons, and no play/pause button -- leaving me to do all of those in software -- including escape.

I never found a single useful purpose for the Touch Bar's main mode, so from about two weeks after I bought it, it's been set to simply show function keys ("expanded control strip"). This means I have function keys that accidentally activate when I'm trying to type numbers, that timeout and disappear to save battery, that can't be 'hovered' (touching without pressing) and that have no tactile feedback, slowing you down by forcing you to look away from the screen. And now - I've lost the entire row.

Re: MacBook Owners' Butterfly Keyboard Lawsuit Gets Class Action Certification

#56

Post by ayyy »

TheRealSteel wrote: post #55
cletus wrote: post #18

I actually blame Johnny Ive for this clusterf*ck. Ive famously pursued a crusade for thinness. It's said that design is the art of compromise. Well, Ive took a no compromises approach to thinness and it showed. Look no further than the 12" Macbook. One port (also needed for power), lower power CPU and (I believe?) the start of the dreaded butterfly keyboard. IIRC the butterfly keyboard's raison d'etre was to shave ha…

I don't believe the Air got rid of the Touch Bar -- it never had it. It was only on the Pro. What's so "Pro" about replacing the useful function keys (including the escape key) with a bar that does nothing but pick emojis is beyond me. I strongly dislike the Touch Bar. I'm typing this on a 2019 MacBook Pro whose Touch Bar died yesterday, leaving me with no escape key, no volume buttons, no keyboard brightness buttons…

Protip: remap capslock to escape. It's supported in the OS settings.

Re: MacBook Owners' Butterfly Keyboard Lawsuit Gets Class Action Certification

#57

Post by TheRealSteel »

ayyy wrote: post #56
TheRealSteel wrote: post #55

Earlier quoted context omitted.

I don't believe the Air got rid of the Touch Bar -- it never had it. It was only on the Pro. What's so "Pro" about replacing the useful function keys (including the escape key) with a bar that does nothing but pick emojis is beyond me. I strongly dislike the Touch Bar. I'm typing this on a 2019 MacBook Pro whose Touch Bar died yesterday, leaving me with no escape key, no volume buttons, no keyboard brightness buttons…

Protip: remap capslock to escape. It's supported in the OS settings.

That's what I've done, but I hate having to adjust my typing habit. It's annoying enough that thanks to the touch bar I'm now incapable of typing escape on any other computer (because I'm in the habit of merely touching escape, not pushing it), now I have to adjust again and I'm going to be in the habit of pushing caps lock.

Re: MacBook Owners' Butterfly Keyboard Lawsuit Gets Class Action Certification

#58

Post by dragonwriter »

drivebycomment wrote: post #13
detaro wrote: post #10

Earlier quoted context omitted.

The article states the answers to your questions.

I hate butterfly keyboard and I think it's one of the worst mistakes Apple ever made, but I'm afraid I didn't find anything in the article that mentions what "consumer protection law" that Apple violated. As far as I know, Apple followed through with their warranty. There's no safety issues with keyboard failures. Where/when does the company's liability end with their product ?

> As far as I know, Apple followed through with their warranty

They are specifically accused, among other things, of generally denying warranty service in favor of known-bad self-help recommendations, and also, when accepting units for warranty service, knowingly doing “repairs” that were temporary fixes.

Re: MacBook Owners' Butterfly Keyboard Lawsuit Gets Class Action Certification

#59

Post by primitivesuave »

baby wrote: post #45

Both my work macbook pro and my personal macbook air have keyboard issues. My personal skips or double hits the letter “e”, which has been a nightmare because I’ve been writing a book the whole time. My work laptop is worse, the command key doesn’t work most of the time. Sometimes I try to copy something, I’ll hit command-c and instead it’ll overwrite my selection with “c”. So I try to undo and hit command-z, so it’l…

When the double letters started happening for me, I became legitimately concerned about my own sanity. It didn't occur to me that the keyboard may be faulty since I type quite fast, couldn't reproduce the problem in slow motion, and didn't think Apple products were capable of such fundamental flaws.

I ended up paying Apple more money for an external keyboard and trackpad when the Apple store employee told me that it would take me weeks to get my keyboard fixed. I used to love Apple products, but after my struggle with this issue I absolutely despise them.

Re: MacBook Owners' Butterfly Keyboard Lawsuit Gets Class Action Certification

#60

Post by dmux »

wilkystyle wrote: post #49
baby wrote: post #45

Both my work macbook pro and my personal macbook air have keyboard issues. My personal skips or double hits the letter “e”, which has been a nightmare because I’ve been writing a book the whole time. My work laptop is worse, the command key doesn’t work most of the time. Sometimes I try to copy something, I’ll hit command-c and instead it’ll overwrite my selection with “c”. So I try to undo and hit command-z, so it’l…

I'm in the same boat. Initially, I was skeptical of all the reports about how frequently the issue was happening, and I was starting to believe that it was just hysterics by the anti-Apple crowd. But it was eventually just a matter of time. First my personal laptop had issues, and I was thankfully able to take advantage of the free keyboard replacement. Then my work laptop began experiencing the same issue, and it's…

Before I brought my Macbook Air in for repairs, I did have some success with the Unshakey application [1]. Sadly, about 8 months after getting that fixed my entire display went due to the supposed "Flexgate" issue.

[1] https://unshaky.nestederror.com/

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