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Shopify says remove Stripe billing or get booted from their app store

news.ycombinator.com

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Re: Shopify says remove Stripe billing or get booted from their app store

#51

Post by thegyppo »

lnenad wrote: post #43
thegyppo wrote: post #36

They don't understand the model where SaaS businesses use Shopify as a billing channel on top of their own subscription model, it's all or nothing - they assume that anything in the app store can only use Shopify billing if the user installs via Shopify, which is fair but their billing API has glaring issues: - App Charges get added to clients bills, you're not getting paid right away (60+ days in some cases) vs gett…

I mean shopify payments have a lot of drawbacks but not having refunds is not one of them [1] [1] https://shopify.dev/docs/admin-api/rest/reference/orders/ref...

This is a different API than for App Store billing afaik

Re: Shopify says remove Stripe billing or get booted from their app store

#52

Post by imafish »

lnenad wrote: post #43
thegyppo wrote: post #36

They don't understand the model where SaaS businesses use Shopify as a billing channel on top of their own subscription model, it's all or nothing - they assume that anything in the app store can only use Shopify billing if the user installs via Shopify, which is fair but their billing API has glaring issues: - App Charges get added to clients bills, you're not getting paid right away (60+ days in some cases) vs gett…

I mean shopify payments have a lot of drawbacks but not having refunds is not one of them [1] [1] https://shopify.dev/docs/admin-api/rest/reference/orders/ref...

Correction: https://shopify.dev/docs/admin-api/rest/reference/billing/ap...

Also, I have no idea how that API works, because I, like grandparent, always email support when there is a refund request.

Why is this not a simple button in the partner admin page?

Re: Shopify says remove Stripe billing or get booted from their app store

#53

Post by tomaszs »

From a user perspective it is better for me to have one invoice from Shopify, in the right format with all necessary information and with additional tax documents required by law.

If I had to set up payments for each extension and go through gathering invoices and documents it would be devastating.

So as long as I understand the author I also understand why Shopify wants the billing API to be used.

Also easy pay = more users ...

Re: Shopify says remove Stripe billing or get booted from their app store

#54

Post by algo_trader »

imafish wrote: post #40

I am a Shopify partner through 3 years, paying 20% of my revenue to Shopify, and every time I have been in contact with "partner support" it has been, to put it mildly, an underwhelming experience. You have to argue your way through an army of outsourced supporters who are equipped with nothing but the public Shopify docs, until you get to a real employee who concludes it with a "sorry, but we can't help". Some of my…

Off topic:

How much of a revenue bonus would be enough incentive to install a specific shopify/plugin/minor-UI-tweaks addition to your store ?

3%? 10% 1%? Lets assume I can convince you we dont share your data or harm your business.

Re: Shopify says remove Stripe billing or get booted from their app store

#55

Post by imafish »

algo_trader wrote: post #54
imafish wrote: post #40

I am a Shopify partner through 3 years, paying 20% of my revenue to Shopify, and every time I have been in contact with "partner support" it has been, to put it mildly, an underwhelming experience. You have to argue your way through an army of outsourced supporters who are equipped with nothing but the public Shopify docs, until you get to a real employee who concludes it with a "sorry, but we can't help". Some of my…

Off topic: How much of a revenue bonus would be enough incentive to install a specific shopify/plugin/minor-UI-tweaks addition to your store ? 3%? 10% 1%? Lets assume I can convince you we dont share your data or harm your business.

I run an app, not a store :)

Re: Shopify says remove Stripe billing or get booted from their app store

#56

Post by yannoninator »

Shopify's subscription apps with their newly released subscription API is also woeful, not surprised of this outcome.

The subscription apps on the App Store are suited for physical goods (coffee beans, etc) rather than digital (membership, gift subscription, saas, etc.) which is what is driving the subscription economy.

So building a digital membership platform on Shopify makes no sense, unless you consider sending shoes as a subscription to someone on a regular basis a 'digital membership'.

Re: Shopify says remove Stripe billing or get booted from their app store

#57

Post by itronitron »

spoonjim wrote: post #41
dheera wrote: post #30

Earlier quoted context omitted.

I mean, Tim Cook wants his cake and the Shopify CEO wants his cake too, so the hippocracy is expected.

At this point I'd be willing to try a hippocracy.

you and Sandra Boynton both

Re: Shopify says remove Stripe billing or get booted from their app store

#58

Post by KingOfCoders »

spoonjim wrote: post #41
dheera wrote: post #30

Earlier quoted context omitted.

I mean, Tim Cook wants his cake and the Shopify CEO wants his cake too, so the hippocracy is expected.

At this point I'd be willing to try a hippocracy.

The rule of hippos?

[Edit] Thanks for clueing me up.

Re: Shopify says remove Stripe billing or get booted from their app store

#59

Post by sl120 »

I've used Shopify a few times and it's clear they're trying to be an Apple for e e-commerce. Slick and easy set up with strong lock in and high fees.

As a result, I'll advise clients to use Shopify for a POC perhaps but then to put money aside to build their own system when they gain some traction. And I'm starting to wonder if there's a market for someone to build the Android equivalent of Shopify because this pisses me off royally. Especially when non-US customers pay the same fees but have less features for some unknown reason.

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