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Before buying a NYT subscription, here's what it'll take to cancel it

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Re: Before buying a NYT subscription, here's what it'll take to cancel it

#51

Post by foobiekr »

abdabab wrote: post #6

If you subscribe through Apple it’s just as easy to cancel it as canceling any other subscription.

Yep, me too. For things like the NYT, I buy through Apple's store, and cancellation is all in one place and easy, as are the terms of when the cancellation will take effect.

Completely straightforward, no hassle, no surprises.

Re: Before buying a NYT subscription, here's what it'll take to cancel it

#52

Post by brendoelfrendo »

frading wrote: post #14

This reminds me of the French newspaper lemonde.fr, which I had subscribed to, and then wanted to unsubscribe after a couple months. There was simply no way to do so online, not to reach any customer support. The only option was to send a letter via post. This was during our first lockdown in UK, so no way I would go to the post office for that. I'll simply never be a customer again.

Ha! I had this experience years ago. I subscribed in college to practice my French, but ended up wanting to unsubscribe because I had more important uses for the money. Sure enough, I had to use my rudimentary language skills to write a letter to unsubscribe and mail it off to France.

Re: Before buying a NYT subscription, here's what it'll take to cancel it

#54

Post by daveevad »

shyn3 wrote: post #34

Netflix does something similar. It won't let you remove your credit card so you don't get billed automatically after the first month.

we've cancelled our netflix subscription multiple times.

in fact, they've made it so easy that we've resubscribed plenty. if anything, the netflix model is one to emulate. that being said, we've never tried removing my credit card.

Re: Before buying a NYT subscription, here's what it'll take to cancel it

#55

Post by great_tankard »

aerovistae wrote: post #17

Honestly only case where I'm willing to overlook it. It's so hard for them to stay in the black. I can't imagine, in this age. For a serious newspaper that does good investigative journalism, I'll accept some desperate measures to keep subscribers and not hold it against them. Any other company and I'd call them garbage, but the NYT does a lot of good. (Same would go for other top investigative journals that have pub…

eh, I don't know. NYT sucks up a LOT of talent from across the country. What I'm saying is: this sort of thing is maybe excusable from small/independent journalism outlets trying to stay afloat, but you don't need to make excuses for NYT. They pay their own executives handsomely to do that.

Re: Before buying a NYT subscription, here's what it'll take to cancel it

#56

Post by _coveredInBees »

1shooner wrote: post #28

Most of this chatlog is "you" adding more noise than is necessary for this transaction.

Exactly. I was cringing so hard because he kept engaging with the rep on lines of questioning that were so obviously going to go down the path they did. I've cancelled my NYT account in the past and it was rather painless because I was consistent in my response and communicated clearly that I just wanted to unsubscribe. I've since renewed my subscription, but cancelling service with an ISP or even Amazon Prime at this point is way more annoying.

Re: Before buying a NYT subscription, here's what it'll take to cancel it

#57

Post by alwaysdoit »

aerovistae wrote: post #17

Honestly only case where I'm willing to overlook it. It's so hard for them to stay in the black. I can't imagine, in this age. For a serious newspaper that does good investigative journalism, I'll accept some desperate measures to keep subscribers and not hold it against them. Any other company and I'd call them garbage, but the NYT does a lot of good. (Same would go for other top investigative journals that have pub…

The NYT has been doing really, really well financially the last 4 years. Their stock price is up almost 300% since 2016--not the only metric, obviously, but it certainly gives some indications of how concerned investors are that it will stay in the black.

Other, smaller papers are not doing nearly as well.

Re: Before buying a NYT subscription, here's what it'll take to cancel it

#60

Post by 3np »

hitekker wrote: post #29

I recommend http://privacy.com for guarding against greedy, software subscriptions. 1. Create a virtual credit card for one merchant 2. Set the monthly payment limit just above the merchant's monthly charge 3. When you no longer feel like paying the charge, decrease the limit to $1 a month or just cancel the card. 4. Any future charges will be blocked! 5. Let the merchant's systems go through the hassle of terminatin…

US residents only. Anyone aware if something similar that doesn’t discriminate?
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