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Earlier quoted context omitted.
Just host your own runners https://docs.gitlab.com/runner/install/
That requires on-prem hardware (or I guess you could spin VMs up in the cloud, but I doubt that works out cheaper than hosted CI).
Remember when you make a pricing model for your company: you can never change it without some kind of backlash unless you can make things cheaper . So it's fine to charge a bit more initially and figure things out as you go, you can then lower the price once you've worked the numbers and/or have to respond to competitive pressure. But changing your model will upset your customers, no matter how well you intend it and…
To your point, you may face a backlash. But it also costs a lot of time and $$ to support new development and features. Therefore, having some backlash may still be the right decision in the medium/long term. Can be hard to weather that storm initially, though.
So many projects we use at work (including Qt and GitLab) seem to change their subscription plans to something that is much less favorable for smaller development teams. I wonder where this will lead to in the big picture, when more and more small companies can simply no longer justify paying for those subscriptions.
What happened to the pricing for self-managed instances? We rather like our onprem setup.
I'm pretty sure we'll just downgrade to free, or move away after this. We only use the MR approval features from bronze, and that's proooobably not worth the price of premium. But who knows, since we have to contact a sales rep to "guide you through your transition discount offers.
I assume they are hoping at least 1 out of 5 bronze users will transition to silver and increase net profits. But still... we just transitioned from BitBucket to GitLab because the $4 self-hosted tier was just too good a deal. $20 seems a bit steep considering we are using our own hardware for hosting, CI, etc. I really hope we don't transition back to BitBucket...
Why on earth am I getting a cookie dialogue that includes a checkbox for “personalization” and asks for permission to track me “to personalize content and ads” on the pricing page of a company that makes money selling an actual product ? Can't we do anything at all these days without pointless cookie dialogues and downright insulting behaviour? I like GitLab, but I don't like getting advertising cookies stuffed down…
Use NoScript. There is simply no reason for pages like that to [attempt to] stuff so many cookies and scripts for what is a simple page of static content.
Why on earth am I getting a cookie dialogue that includes a checkbox for “personalization” and asks for permission to track me “to personalize content and ads” on the pricing page of a company that makes money selling an actual product ? Can't we do anything at all these days without pointless cookie dialogues and downright insulting behaviour? I like GitLab, but I don't like getting advertising cookies stuffed down…
I totally get your annoyance, but they probably do mostly online marketing, so it makes sense for them.
Top tier is still ~$100/(user*month); that seems a little much… does anyone here pay to use the top tier? Edit: Wow! I really appreciate everyone’s perspectives here!
Especially considering GitHub enterprise is $21/month/user
Never forget that there's a 4th tier plan: host it yourself. With containers it is really easy to setup a GitLab instance. It isn't difficult to integrate GitLab with other tools. We are a Gov company and it is really easier to put man power to customize it than to climb all the bureaucratic hurdles to buy it.