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Slack is down

status.slack.com

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Re: Slack is down

#51

Post by spicybright »

JMTQp8lwXL wrote: post #42
lol768 wrote: post #17

These events seem to be happening almost on a monthly basis now. IRC was never this unreliable and at least with netsplits it was obvious what had happened because you'd see the clients disconnect. IME messages just fail to send with Slack, then you can retry but they're not properly idempotent and you end up sending the messages twice. It's really poor.

To be fair, IRC doesn't do a lot of things Slack does. Where is the logging and audit trails, access control, search, etc.

I'm still dreaming of a world where everyone uses IRC through an interface identical to Slack or Discord or whatever, and features like these are implemented.

Re: Slack is down

#52

Post by dhagz »

xibalba wrote: post #29
dijit wrote: post #19

Earlier quoted context omitted.

If you're asking genuinely then I can tell you my experience when I was part of a SaaS shop, though the times have changed a lot and "my metric is not necessarily your metric". But it was roughly "one large impact a month, for six months", with large caveats that upper management for whatever company had to be working with the product during that month. Large companies don't care if X service went out during the nigh…

> But migrating everything is _so painful_ This is a key point is the popularity amongst VCs in investing in B2B SaaS. I take their (and your) word for it. But honestly, I don't actually understand this. Why is migration so hard?

Getting workflows re-established, any integrations you had developed or otherwise come to depend on may not work, you will probably lose history, etc.

Plus, it will just take a long time to get everyone on board and using the replacement system. My department is slowly plodding towards using Teams over Slack, but there are enough hold-outs (my sub-department being one of them) that it still doesn't have wide-spread adoption.

Re: Slack is down

#53

Post by randylahey »

karmicthreat wrote: post #25
lol768 wrote: post #17

These events seem to be happening almost on a monthly basis now. IRC was never this unreliable and at least with netsplits it was obvious what had happened because you'd see the clients disconnect. IME messages just fail to send with Slack, then you can retry but they're not properly idempotent and you end up sending the messages twice. It's really poor.

EFnet was always splitting every few hours. I don't really miss IRC compared to modern chat systems.

I'm the opposite. Back when in my early teens, friends and I would attempt to hijack opposing groups' channels via takeovers during net-splits (and ofcourse having the same done to us). What a time to be alive.

Re: Slack is down

#54

Post by ellisv »

btbuildem wrote: post #40
tempest_ wrote: post #5

Who knew Salesforce could work this fast :p

We were just joking with the work mates -- SF bought Tableau 2 years ago and haven't ruined it yet, only because it takes them that long to do anything ;)

Can't ruin something that's already ruined.

Re: Slack is down

#55

Post by Frost1x »

xibalba wrote: post #29
dijit wrote: post #19

Earlier quoted context omitted.

If you're asking genuinely then I can tell you my experience when I was part of a SaaS shop, though the times have changed a lot and "my metric is not necessarily your metric". But it was roughly "one large impact a month, for six months", with large caveats that upper management for whatever company had to be working with the product during that month. Large companies don't care if X service went out during the nigh…

> But migrating everything is _so painful_ This is a key point is the popularity amongst VCs in investing in B2B SaaS. I take their (and your) word for it. But honestly, I don't actually understand this. Why is migration so hard?

Training, integration with proprietary internal systems, sheer momentum in the employee base, justifying or even creating a metric to show cost savings of a migration effort, business processes that rely on a specific feature of existing infrastructure needing to be met, the uncertainty of new vs the certain and known instability of something you have....

If you had a small shop with a dozen tech-savvy people and Slack became a problem which was used exclusively for quick business chats, you could probably push a change to another chat platform the next day. You might struggle when you have thousands of employees, some that needed training to use Slack and still aren't that proficient.

Re: Slack is down

#56

Post by unethical_ban »

jordache wrote: post #46
djtriptych wrote: post #36

Could it be the obvious? Everyone signing on / loading slack clients at the same time?

then wouldn't this happen every monday morning?

Perhaps it is a large number of people checking into channels that are backlogged with lots of bot message notifications.

Re: Slack is down

#57

Post by adwww »

djtriptych wrote: post #36

Could it be the obvious? Everyone signing on / loading slack clients at the same time?

Nice of you to ignore the majority of the world's population who have been up and working long before America woke up.

Re: Slack is down

#58

Post by ajb »

gavnewalkar wrote: post #4

My slack (desktop + mobile) has been down for the past 30~ mins. Strangely I can still receive messages/alerts on my phone.

Me too. However it won't let me open DMs to certain people.

Re: Slack is down

#59

Post by curlypaul924 »

gavnewalkar wrote: post #4

My slack (desktop + mobile) has been down for the past 30~ mins. Strangely I can still receive messages/alerts on my phone.

I cannot get to slack in my phone or in the browser.

I wonder if this is because I haven't used the phone app in a few days, so I was already logged out, but you and others were still logged in?

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