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Facebook Messenger, Instagram and WhatsApp Outage

developers.facebook.com

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Re: Facebook Messenger, Instagram and WhatsApp Outage

#51

Post by walrus01 »

florianmari wrote: post #35
avh02 wrote: post #33

Earlier quoted context omitted.

i'm not necessarily familiar with all the services (or the specific dependencies) on that list, but a lot of it will be a knock on effect from e.g: fb login not working as expected People will very often see it as "service x with fb login is broken"

I work in one of these companies and I can confirm that is a network outage and even our internal tools hosted in our datacenter (so no dependencies with fb) are down

I sincerely hope that AS3356 hasn't broken a big chunk of the Internet again.

https://isc.sans.edu/forums/diary/CenturyLink+Outage+Causing...

https://www.zdnet.com/article/centurylink-outage-led-to-a-3-...

Re: Facebook Messenger, Instagram and WhatsApp Outage

#52

Post by dahfizz »

walrus01 wrote: post #51
florianmari wrote: post #35

Earlier quoted context omitted.

I work in one of these companies and I can confirm that is a network outage and even our internal tools hosted in our datacenter (so no dependencies with fb) are down

I sincerely hope that AS3356 hasn't broken a big chunk of the Internet again. https://isc.sans.edu/forums/diary/CenturyLink+Outage+Causing... https://www.zdnet.com/article/centurylink-outage-led-to-a-3-...

My bet is BGP. Its always BGP.

Re: Facebook Messenger, Instagram and WhatsApp Outage

#54

Post by vitus »

mmccaff wrote: post #16

This red "major outage" status has been reported on their dashboard since at least Dec 2, when an (unrelated to messenger) api bug was introduced that I've been waiting on a fix for. It has been surprisingly slow to get a fix or an update.

Depending on the company, "major" can be used to mean a number of things, such as visible and painful customer impact, or significant revenue impact.

Based on the description of the outage (issues serving new ads to Messenger), it reads like the latter.

> We are currently investigating an issue where creating new ads with app_destination as MESSENGER results in the following error ...

Admittedly if it does have significant revenue impact, I'm surprised that change hasn't been rolled back or otherwise mitigated in the week+ that the incident's been open. Or maybe it has, and nobody remembered to close the incident.

Re: Facebook Messenger, Instagram and WhatsApp Outage

#55

Post by abernard1 »

rattray wrote: post #48

"But senators, we can't break up these three unrelated services because they all use the same messaging infrastructure!"

I laughed at this because I thought the same thing.

Conspiratorial or no, that line of argument won't fly. Saying everything is so integrated that it can't possibly be decentralized is basically proof of monopoly.

Re: Facebook Messenger, Instagram and WhatsApp Outage

#56

Post by walrus01 »

dahfizz wrote: post #52
walrus01 wrote: post #51

Earlier quoted context omitted.

I sincerely hope that AS3356 hasn't broken a big chunk of the Internet again. https://isc.sans.edu/forums/diary/CenturyLink+Outage+Causing... https://www.zdnet.com/article/centurylink-outage-led-to-a-3-...

My bet is BGP. Its always BGP.

Every time this happens I have a mental metaphorical image of somebody tripping over the $5 power strip that has the single point of failure route-server or route-reflector plugged into it.

Re: Facebook Messenger, Instagram and WhatsApp Outage

#58

Post by mcmoose75 »

rounakdatta wrote: post #50
can16358p wrote: post #3

Instagram DMs are also affected.

Who uses Instagram DMing btw?

For myself and others in my social circle (mid 30's Americans), we'll often comment on something in each others' Instagram Stories and have a casual chat. Usually these are quick conversations, and longer ones are on some other pure messaging platform.

Re: Facebook Messenger, Instagram and WhatsApp Outage

#59

Post by pndy »

bitcharmer wrote: post #9
georgeolaru wrote: post #5

Back to SMS.

Why? Is messenger your only option? I personally don't use Messenger but there's still WhatsApp, Telegram, Signal, etc.

There are options sure but on my friends case I can see people aren't so eager to leave the most popular applications/networks, the privacy argument is often shunned with classic "I don't have anything to hide" line and often one is "I won't be installing another app on my x/y/z".

But Telegram still seems to be most popular second choice after Messenger and/or WhatsApp - I've seen recently two people joining it out of sudden (perhaps messenger gained traction because of Belarus situation); personally that's my default instant messenger nowadays, while Signal is the backup one. I'd like to move everyone to element/matrix but that's rather impossible to achieve...

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