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Startup mistakes: Lessons from failed startups

failory.com

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Re: Startup mistakes: Lessons from failed startups

#51
I think tech problems are under-represented.

The thing about tech problems is that they don't show up as tech problems unless they are really bad. They usually show up in lack of product-market fit, lack of adoption, high turnover, and difficulty with sales and marketing.

For example if you chose Electron for your app and put no effort whatsoever into slimming down what you are running inside, users might decide they don't want to use your app because it uses too much CPU and RAM. If you use a slow database as your SaaS app/site's backend, your site will be slow and users might bounce during trial. If you pick an unwieldy, bug-prone, or weird (a.k.a. hard to hire) technology you might experience a slow development cycle and find it hard to build enough features or fix enough problems.

Most of the time people won't tell you these things. They'll just move on. Some of them are subconscious, like performance issues. The app just doesn't "feel" good, it's not a pleasure to use, etc.

If you are trying to sell shit on a stick, your problem may not be marketing... but you can always blame it on marketing! If your stack makes your development cycle slow, maybe you're not finding product-market fit because you're hiking through the woods with an elephant strapped to your back.

Good tech choices are fundament. They enable everything else to work well. You need everything else of course... good tech alone won't cut it. But the rest of your company's operations are going to flounder if they are not properly equipped or if the product sucks.

Re: Startup mistakes: Lessons from failed startups

#52
I remember digging into the source material used in this article, and contacting the founder, not Nico, but the other gentleman, can't remember his name, an amicable friendly chap. Anyway, I said to him, that a lot of the founders, although I respect their transparency and willingness to talk about unfortunately failing, they appear blinkered to the reasons for their failure. I won't mention the founders reply.

Looking at PMF in terms of:

1. The definition of PMF

2. How PMF is drummed into founders

3. The proposed criteria to evaluate PMF

4. The actual things to measure within the criteria

I won't pull a number out of my backside to state to what degree PMF wasn't the issue, but I will say PMF was not the problem in some of the startups mentioned in the source material. In some cases PMF was not something they should have even been looking for at the stage they were at.

Another reason that cropped up quite a few times. Bad Marketing. Putting growth over retention, automation and efficiency over learning and personally figuring out how to sell in person isn't bad marketing to me. That's a bad decision.

Re: Startup mistakes: Lessons from failed startups

#53

Are there any products that people really did want, for people who had the willingness and ability to pay for them, which are not in the market because of startup blunders? Put another way, other than being illegal, is there a problem that growth has not solved?

Not having concrete examples, but the book 'crossing the chasm' claims, that the majority wont buy from you whatever you have and they need unless they know 2 other companies (succesfully) using your product. Supposedly the step from a few sales to fully tapping the market is hard even if you have great products.

Re: Startup mistakes: Lessons from failed startups

#54
post #13

These retrospective analyses, while intriguing to read, should be taken as more descriptive than prescriptive. When you talk to someone who actually succeeded at something, they'll talk about platitudes like working hard, product market fit, iterating, listening to customers, raising a lot of money or not raising too much money, and so on. Many people go so far as to try to emulate the behaviors of their "hero" (Jobs…

I have worked for some companies that were total failures and some that were global successes. Having been through the failures first, I was excited to see how the magic worked at a massively successful company, but to be honest the differences are more subtle than anyone would believe. The big successes were happy to do things that had been disastrous at other companies in my experience, and did not pay much attention to the things that the popular press considered the secrets of their success.

As disappointing as it is to think this way, it’s much like explaining the weather or the stock market. I think people need a story, but both inside and outside the company we are just guessing why a company fails or succeeds.

Re: Startup mistakes: Lessons from failed startups

#55
One of the big issues I always find with "Closed Lost Reasons"[1] like this is that it rarely captures the truth accurately. It misses the truth in a couple of ways:

   1. Deliberate obfuscation by main actors who want to protect their jobs ("It is difficult to get a person to understand something, when their salary depends on their not understanding it.")

   2. Continental drift- the farther you get from the action (or, more likely, the set of actions) that precipitated the event, the more you rely on memory and hearsay

   3. "The Rage to Conclude"- humans LOVE denouement, to “know”, to have things wrapped up and make sense. But rarely is the world so simple. We try to boil a set of reasons down into one über-reason
So on the factory floor, the people doing the labeling are incentivized to shift the blame and obfuscate their role in the loss. And then the manager is trying to sort through all the noise to identify which set of reasons is the most likely for this loss. There's a lot lost in translation from the "truth" of how the deal was actually lost.

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With this particular article, I categorize it in "content marketing babble": advice that is generalized to the point that it is not useful to me. The Common Lessons section leaves me with general advice but no tractable ways to understand what that looks like in the real world with real constraints and stresses.

IMO, the Lean: validation section could be extremely valuable IFF they supplied hard examples from the failed startup dataset that fueled this article. Like "Here are links to the case studies where the team behind [Closed Company A] felt that they could have spent more time validating before building. This is the featureset that they built prematurely, and here they ponder on ways they might have tested it cheaply"

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All that aside:

I've actually been quite an avid reader of Failory for a couple of months now. I check in every so often to go over new interviews. I think the interviews (https://www.failory.com/interview-failure) are a lot more useful: the format allows for more nuance, more context over the conditions of the business, and more reflection.

I often find myself wanting to ask more questions in-line to the interviewee, kind of like a hyperspecific, morbid Quora question.

[1] I'm co-opting this term from Sales/Marketing lingo. I originally wrote Root Cause Analysis, but I know that RCA has a very specific software definition and set of rituals, so I wanted to

Re: Startup mistakes: Lessons from failed startups

#56
post #52

I remember digging into the source material used in this article, and contacting the founder, not Nico, but the other gentleman, can't remember his name, an amicable friendly chap. Anyway, I said to him, that a lot of the founders, although I respect their transparency and willingness to talk about unfortunately failing, they appear blinkered to the reasons for their failure. I won't mention the founders reply. Looki…

Really confused by the last paragraph, what's a bad decision? Are you saying

1. focus on growth, automation and selling in person

Or

2. focus on retention, learning, and automating sales

Both of which seem inconsistent?

Re: Startup mistakes: Lessons from failed startups

#57
post #13

These retrospective analyses, while intriguing to read, should be taken as more descriptive than prescriptive. When you talk to someone who actually succeeded at something, they'll talk about platitudes like working hard, product market fit, iterating, listening to customers, raising a lot of money or not raising too much money, and so on. Many people go so far as to try to emulate the behaviors of their "hero" (Jobs…

There is both a lot of survivorship bias and probably misattribution of what leads to failures and successes. I imagine a lot of it too is really indescribable, in the sense that a professional basketball player may write a blog post about how to play top-tier basketball, but reading won’t actually make me any better at basketball, nor will it give me the character/physical traits I need to be talented.

Re: Startup mistakes: Lessons from failed startups

#58
post #32
post #14

Are these really "mistakes" or are they just the random process of value discovery, which naturally involves a lot of failures. Finding product-market fit is not something you can engineer with perfect foresight. You raise money, you build something, and then you have a limited time to see whether your hypothesis about the market was correct. Often, if not most of the time, you fail to get the fit you need in order t…

Random process of value discovery? This is entitled Software developers assuming they can jump into a completely different domain and instantly succeed. Sales? Fundraising? Business development? Operations? Logistics? Recruiting? Psh those losers make half of what I make I can do all their jobs at once no problem! Oh wait this is hard and I’m not good at it I’m going to wonderful journey my butt back to a cushy ad co…

I think you totally misread the comment.

The process of value discovery involves all the business, ops, marketing, etc people you're talking about (they would be hired with capital or equity). No one is saying they can do it on their own.

Re: Startup mistakes: Lessons from failed startups

#59

Hey HN. Founder of Failory here. Thanks so much for the positive & constructive feedback on the post. We aim to keep publishing more of these researches in order to make it possible to learn from other startups' failures. If you have any comments or feedback, you can drop me an email at nico[at]failory.com.

Do you have a breakdown of "Common Reasons For Startup Failure" by total funding amount bracket? Is there a trend?

Re: Startup mistakes: Lessons from failed startups

#60
post #14

Are these really "mistakes" or are they just the random process of value discovery, which naturally involves a lot of failures. Finding product-market fit is not something you can engineer with perfect foresight. You raise money, you build something, and then you have a limited time to see whether your hypothesis about the market was correct. Often, if not most of the time, you fail to get the fit you need in order t…

> You raise money, you build something, and then you have a limited time to see whether your hypothesis about the market was correct. Or, you get to know an industry, see a need, design a solution, bounce your ideas off people in the industry, do some mock-ups to get some initial acceptance of the idea, ask if they'd pay for it, and if/when all that comes together, then start to build. If you cannot build it with you…

Which is a process that happens all the time... in movies. In reality, it's chaos.
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