I love Google's products, and I put up with the fact that they harvest my data. But to have such terrible support for their services is absolutely ludicrous. I've seen too many stories of people losing their content, email addresses, services they rely on, or livelihoods. All because Google is too cheap to provide a reasonable way for customers to talk to a person about their problem. I understand this is expensive a…
They have Google One subscription which gives you direct support. It's hard to scale free support to billions of users.
YouTube accidentally permanently terminated my account
51–60 of 280 posts
Re: YouTube accidentally permanently terminated my account
#52The fact that the only support you get from Google is if your HN post is upvoted enough to go to the frontpage should be something that would be a red flag to any business. Guess Google don't care, support cost money, and you can't add ads in there.
Re: YouTube accidentally permanently terminated my account
#53Earlier quoted context omitted.
It would be cool if anybody else could make a real competitor to youtube then Google would have to actually cater more to content creators. However, sadly I think youtube is just too far ahead and google has way to many resources and time spent in the space for any competitor to even be able to make a dent into youtube's market.
youtube is a huge moneysink. not only would it be hard to build, it would never bring money. Google has entrenched themselves in a monopoly here. I think antitrust laws should be applied.
Re: YouTube accidentally permanently terminated my account
#54Earlier quoted context omitted.
YouTube is one of the reasons I will probably always dislike Google for. They bought an existing service, made few improvements to it, made it worse in some ways, continue to ignore its major problems, and keep it artificially limited on their competitors' platforms (like not supporting the native Picture-in-Picture feature on iPad for years.) Worst of all, because they are So Big, people are preemptively disheartene…
Is the business even profitable? They claim youtube made $5 billion in revenue ads last 3 months but they don’t provide net numbers. Their typical text ad weights approx 250 kb in size (including all JS junk) and ther profit margin is “only” 23%. I doubt pushing 4k content for 15 minutes and serving one 15 cents ad puts them in green.
Re: YouTube accidentally permanently terminated my account
#55Earlier quoted context omitted.
https://www.bitchute.com/ You can have it automatically pull content from your YouTube channel to your BitChute channel. Make sure to let your viewers know about it in advance, so when Google pulls the rug out from under you, for no reason, they know where to find your content.
Yeaaahhhh, bitchute is definitely worse having YouTube as a monopoly. Bitchute is absolutely full of racists, conspiracy theories, and just awful people in general. I wouldn't touch it with a 2m stick.
It is sad we have come to the point that people "will not touch" a platform because there are others on their which they disagree with, or even find offensive.
It is easy to defend the speech of people you agree with, it take someone of strong ethical convictions to understand that in order to actually have free speech, the speech we find offensive must also be permitted.
Much of the original content on YT, that made YT popular would be banned under the terms YT operates under today. If you apply these conditions to potential replacements for YT then no replacements are possible
Re: YouTube accidentally permanently terminated my account
#56Earlier quoted context omitted.
I’m not speaking on behalf of Google and I’m only speculating, but I think what you’re proposing could increase the per-user cost of service 10x or even 100+x, and could easily invalidate their entire revenue model and put them out of business If a customer makes 1 phone call to support every few months because their Wifi is down and they think it’s Google’s problem, they would probably be losing a huge amount of mon…
If a business can't survive treating humans like humans, perhaps it shouldn't exist.
If Google didn’t exist because only customer-paid business models were permitted for the services they provide, you would be cutting the vast majority of humanity off from essential communications and information services, and they would only be available to the wealthiest people in the wealthiest nations
People in the Philippines for example have the same access to Google that you have (assuming they’ve paid to load enough data onto their phone that week, which some of them can’t afford, or they have access to wifi, which most of them don’t), and I think that isn’t just amazing but is one of the greatest boons to humanity that we’ve ever seen
That would never have happened if Google was required to provide human customer support to every user, and if that changed today Google would very likely have no choice but to scale their entire business back to only being accessible to the top n% wealthiest people (or go out of business)
There are a few billion people in less-wealthy nations who wouldn’t even be capable of paying Google, not only because of poverty but also for simple lack of the required financial infrastructure that you and I take for granted
Re: YouTube accidentally permanently terminated my account
#57Earlier quoted context omitted.
It would be cool if anybody else could make a real competitor to youtube then Google would have to actually cater more to content creators. However, sadly I think youtube is just too far ahead and google has way to many resources and time spent in the space for any competitor to even be able to make a dent into youtube's market.
YouTube is one of the reasons I will probably always dislike Google for. They bought an existing service, made few improvements to it, made it worse in some ways, continue to ignore its major problems, and keep it artificially limited on their competitors' platforms (like not supporting the native Picture-in-Picture feature on iPad for years.) Worst of all, because they are So Big, people are preemptively disheartene…
Huh? AFAIK the Youtube Google bought wasn't profitable and it had much fewer viewers and content creators. It even lacked transcode options! Other than the basic functionality it provided (you could upload clips for free, you could watch other people's clips for free) it isn't comparable to today's Youtube.
Re: YouTube accidentally permanently terminated my account
#58Earlier quoted context omitted.
They have Google One subscription which gives you direct support. It's hard to scale free support to billions of users.
What do you do if you can't access your Google One subscription because they've terminated your Google account for posting an emoji in a YouTube live stream, for example?
Re: YouTube accidentally permanently terminated my account
#59Earlier quoted context omitted.
Is the business even profitable? They claim youtube made $5 billion in revenue ads last 3 months but they don’t provide net numbers. Their typical text ad weights approx 250 kb in size (including all JS junk) and ther profit margin is “only” 23%. I doubt pushing 4k content for 15 minutes and serving one 15 cents ad puts them in green.
Use Youtube without an adblocker, they have a lot more than just simple text ads. Also, bandwidth is essentially free for Google beyond capital costs due to the fact they are peered with practically every ISP on earth (traceroute Google.com).
Re: YouTube accidentally permanently terminated my account
#60I love Google's products, and I put up with the fact that they harvest my data. But to have such terrible support for their services is absolutely ludicrous. I've seen too many stories of people losing their content, email addresses, services they rely on, or livelihoods. All because Google is too cheap to provide a reasonable way for customers to talk to a person about their problem. I understand this is expensive a…
It would be cool if anybody else could make a real competitor to youtube then Google would have to actually cater more to content creators. However, sadly I think youtube is just too far ahead and google has way to many resources and time spent in the space for any competitor to even be able to make a dent into youtube's market.