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RCMP arrest 'money mules' tied to scam calls from India

cbc.ca

51–60 of 68 posts

Re: RCMP arrest 'money mules' tied to scam calls from India

#51
Thanks you CBC Marketplace for getting the RCMP to finally do something.

Marketplace has been exposing these scam companies for years. They even traced their location in India multiple times.

Canada needs to secure our telephone systems. It is way too easy for a scammer to get a Canadian VOIP number or to spoof phone numbers. Scam calls lately are have been spoofing my number to call me.

Re: RCMP arrest 'money mules' tied to scam calls from India

#52

How about putting a small tariff on every phone call originating from countries that do not shut down these fraudulent call centers? The tariff perhaps could be as small as 2 or 10 cents per call to make these operations unprofitable. I'm sure that the telecom operators in the foreign country could easily track down (or already know precisely where to find) the call centers. Once the fraud falls below a threshold the…

It may be a surprise to the HN "incentives are the only way to do anything" crowd, but there simply is not an incentive structure that will fix this problem, because nobody knows where the calls are coming from. Not the US, not the telcos, not the countries the calls are coming from, nobody . You can place the tariff on countries, and then the countries just have to accept the tariff because there's not a damn thing…

> nobody knows where the calls are coming from

So is the US telco terminating these calls free of charge?

It seems unlikely you can spoof payments and telcos turn a blind eye to it...

Re: RCMP arrest 'money mules' tied to scam calls from India

#53
post #51

Thanks you CBC Marketplace for getting the RCMP to finally do something. Marketplace has been exposing these scam companies for years. They even traced their location in India multiple times. Canada needs to secure our telephone systems. It is way too easy for a scammer to get a Canadian VOIP number or to spoof phone numbers. Scam calls lately are have been spoofing my number to call me.

CBC is Canada's publicly funded TV and radio news - https://en.wikipedia.org/wiki/Canadian_Broadcasting_Corporat...

Re: RCMP arrest 'money mules' tied to scam calls from India

#54
post #24

How about putting a small tariff on every phone call originating from countries that do not shut down these fraudulent call centers? The tariff perhaps could be as small as 2 or 10 cents per call to make these operations unprofitable. I'm sure that the telecom operators in the foreign country could easily track down (or already know precisely where to find) the call centers. Once the fraud falls below a threshold the…

My understand use these call centers use VoIP providers in the country though. The traffic crossing the border is likely just an encrypted stream, indistinguishable from some VPN or other generic service. The VoIP providers are getting paid (by the scammers), your cell/phone company is getting paid twice (by both you and the VoIP provider). It's not like customers are switching to the other spam-less phone option, or…

Why not put the onus on the last mile?

If you get spam calls, your carrier is liable unless they can point to the source of the disruption. If they can't point to where they got it from, they are liable, and so on. If they can identify them but they're unwilling to pay out, their link to you is still liable.

Eventually, the buck has to stop somewhere.

Re: RCMP arrest 'money mules' tied to scam calls from India

#55

So the dude had a regular job so it doesn't seem like a kingpin of any kind. They've been tracking him for months, but they decided to take him down once he arrives for work, because ??? His wife is wanted too, but instead of going to where she is, they just call her and ask her to turn herself in? By publicizing the arrest, the police likely killed their change to get the mule to lead to higher-up takedowns, no? Or…

Maybe their thought is to make the mule role seem much more risky to Canadians. If the head org has to recruit from a smaller pool of people, or gangs, that could impact operations. Pure speculation, maybe most mules are already from gangs, etc.

Re: RCMP arrest 'money mules' tied to scam calls from India

#57
post #41
post #29

Earlier quoted context omitted.

There are many reasons: -You forward your office phone to your cell phone. You want the number of the original person calling to show up on your cell phone. This means that the office phone system needs to spoof the original caller's phone number. This could be a local call, an overseas call, etc. This is not a simple update issue. How does the telco know that this is a legitimate spoof? Further, if this is blocked a…

If I want to call someone using a different caller ID through twilio, twilio makes me verify ownership of that number. But of course, then twilio is only doing this to keep scammers off their own platform. Since the telcos don't validate anything, there are plenty of less scrupulous providers that don't validate anything. So all the telcos need to do is require anyone providing access to their networks to validate th…

Hahaha So true.

I actually deal with (part of) this problem from the other side: I maintain text messaging for the biggest company in our sector.

Within the last few months, we've been running into issues where our phone numbers are actually being stolen by these third parties.

Service providers are SUPPOSED to receive letters of authorization before porting a number. I.e. if I want to use my phone number on Twilio, I need to provide a letter showing ownership of the number (or blocks of numbers) I wish to provision on their platform.

Twilio, BTW, is one of the good guys on this. But FWIW, if the number's already provisioned they can't really tell you when a number's been hijacked, you won't know till you try to use it and Twilio's API gives errors.

Anyway... big takeaway is our numbers keep winding up 'stolen' by another provider (not Twilio). Every time we email them, they release the numbers back to us, but asking for LOAs to see how this happened gets crickets. Oh and this process leaves the numbers unusable for 1-3 business days.

Re: RCMP arrest 'money mules' tied to scam calls from India

#58

How about putting a small tariff on every phone call originating from countries that do not shut down these fraudulent call centers? The tariff perhaps could be as small as 2 or 10 cents per call to make these operations unprofitable. I'm sure that the telecom operators in the foreign country could easily track down (or already know precisely where to find) the call centers. Once the fraud falls below a threshold the…

It may be a surprise to the HN "incentives are the only way to do anything" crowd, but there simply is not an incentive structure that will fix this problem, because nobody knows where the calls are coming from. Not the US, not the telcos, not the countries the calls are coming from, nobody . You can place the tariff on countries, and then the countries just have to accept the tariff because there's not a damn thing…

I'm not in the telco space, but I've seen some signs that the telcos are changing protocols to solve the spoofing problem.

Re: RCMP arrest 'money mules' tied to scam calls from India

#59
post #24

Earlier quoted context omitted.

My understand use these call centers use VoIP providers in the country though. The traffic crossing the border is likely just an encrypted stream, indistinguishable from some VPN or other generic service. The VoIP providers are getting paid (by the scammers), your cell/phone company is getting paid twice (by both you and the VoIP provider). It's not like customers are switching to the other spam-less phone option, or…

Why not put the onus on the last mile? If you get spam calls, your carrier is liable unless they can point to the source of the disruption. If they can't point to where they got it from, they are liable, and so on. If they can identify them but they're unwilling to pay out, their link to you is still liable. Eventually, the buck has to stop somewhere.

+1

If you facilitated criminal to directly connect with me - you’re liable.

Telcos should be liable for “call laundering” similar as banks as for money laundering.

If you don’t know identity of person calling me - you’re responsible for damages.

Problem solved.

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