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160 People: Skype 5 for Mac = Fail. Skype: No Comment

forum.skype.com

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Re: 160 People: Skype 5 for Mac = Fail. Skype: No Comment

#51

Post by micampe »

wyuenho wrote: post #16
Kylekramer wrote: post #2

If companies dropped everything when a handful of people whined about an interface change in an application, website, or anything of the like, there would never be any updates. This isn't a ringing endorsement of Skype 5 for Mac, but companies can't be held hostage by a few people who don't like change.

As much as I would like to embrace change, Skype 5 for Mac is not change I can believe in. Besides the usual complain of everything being too big, I fail to see what a COMPLETE redo of the UI has anything valuable (read significant enough for a drastic total change) to offer me. First of all, what does the barely 3d cover-flow view of my contacts suppose to help me with? Even if I maximize it to screen-size, I can on…

> The UI design makes no sense whatsoever. It must have been done by an automatic random UI design decision maker.

Disagree. The UI reflects how I've seen most people use Skype (and other IM applications, iChat, Adium, MSN, …): always keep the conversation window open with all the contacts you usually chat with; ignore the contacts list.

Re: 160 People: Skype 5 for Mac = Fail. Skype: No Comment

#52

Post by kilian »

bruceboughton wrote: post #26
trustfundbaby wrote: post #8

Earlier quoted context omitted.

So do you just conflate all criticism into the 'whining' bucket? A lot of people on that thread were very specific in their feedback. Both pointing out their grouses and what could be done to fix them, so I disagree with your unkind characterization that they were just a 'few people who don't like change' The least Skype could have done was post a simple "Thank you for the posts, we are evaluating all your feedback"…

I suspect Kylekramer is reacting to the inflammatory HN headline.

...Which also happens to be the inflammatory thread topic on the Skype forum.

Grandparent: There might be all sorts of good intentions, criticism and suggestions in the thread, but if you start out with "new skype = FAIL", well, you're going to have a hard time framing that as constructive.

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