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Apple's products are getting harder to use, ignore principles of design (2015)

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Re: Apple's products are getting harder to use, ignore principles of design (2015)

#52

You know what I hate? I hate the fact that every time I open an app (most of which I use relatively rarely), I get a bunch of popups trying to introduce me to a variety of features I never needed in the first place. That goes beyond iOS, but also websites including Slack. E.g. Why does iOS, instead of silently allowing me to use it's new version, feeds me this gamified introduction to "what's new in 13.x.y.z?". What…

I could not agree more. This is also what really bothers me about Windows 10. Notably in that case, Microsoft makes an enterprise version of Windows 10 called LTSC/LTSB, where you get security updates but never feature updates. Unless you're a huge enterprise, they'll refuse to sell to you.

Re: Apple's products are getting harder to use, ignore principles of design (2015)

#53
post #41

Is anyone trying to back this up with a proper scientific study of whether users find it easier or harder to use? Seems just like opinion and debates about aesthetics otherwise? If I wanted to claim that JavaScriptCore was getting slower and I didn't post any data to back that up people would laugh me out of the conversation.

As long as we miss SI unit for the "hard to use" attribute we will have to fall back to user opinions and debates - and potential randomly constructed half cooked polls. The opinions and debates are not looking well for Apple though.

You still could set up a study where you have tasks that users must complete and you get countable results. But this would quickly get expensive, so you need a sponsor. This could either be Apple, Google, or some other company in the market interested in making their opponent look bad. And I wouldn't take such a study for granted.

Re: Apple's products are getting harder to use, ignore principles of design (2015)

#54
post #25

I never owned an iOS device personally and when I offered my help to an older relative who wanted to bookmark a page on their home screen, it took me like 10 minutes to find out that I have to scroll horizontally on that Safari share menu. Due to the auto-hiding scrollbar and no cut off icons to the right, I had no idea that scrolling horizontally was possible. This gets worse whenever I see new Apple keynotes about…

It seems to be pretty pervasive everywhere. I'm a longtime iOS user, but have been helping my mom with some stuff on her Android phone. Most of the things I have been helping her with involve me working in the phone settings or Google apps. I've found them very confusing to navigate, and there's little clue as to what should be clicked on. It took me a while to realize that what I was looking at wasn't a list of feature names with their description under them, but the place I should click to make changes to the features. It was all just black text on a white background. How did someone think that was a good idea?

Re: Apple's products are getting harder to use, ignore principles of design (2015)

#55

Earlier quoted context omitted.

The iPhone SE may have been the last true iPhone IMO. Too bad Apple seems hellbent on the much less usable 6” monstrocitious these days.

Typing this on my SE. Only thing that makes me remotely interested in newer models is the improved camera abilities. Not sure it’s worth it to give up the form factor and affordances. Also gonna hang out on iOS 12 for as long as possible if what I’ve heard about text selection for 13 is true.

I am planing to keep my SE and buy a small/medium Fujifilm or other camera.

(text selection/navigation in 13 makes me a madman! why the f hey had to fiddle with this, are they f bored to make something f different instead of something better, they are insane! they do this - making differently but not better - repeatedly!)

Re: Apple's products are getting harder to use, ignore principles of design (2015)

#56
One of the biggest time wasting annoyances Apple has created is the touch bar virtual escape key. I'm triggering it constantly. How did they not know this was a problem before they brought it to market?

Thankfully, they're going back to a real escape key in the latest MacBook Pro.

And what happened to the backlit Apple on the lid? Another sacrifice to the god of thinness?

Like getting rid of the Kensington security slot. My first MacBook had that and I used it with a cable lock in coffee shops. Also sacrificed to eliminate size and weight, I suppose.

Re: Apple's products are getting harder to use, ignore principles of design (2015)

#57

You know what I hate? I hate the fact that every time I open an app (most of which I use relatively rarely), I get a bunch of popups trying to introduce me to a variety of features I never needed in the first place. That goes beyond iOS, but also websites including Slack. E.g. Why does iOS, instead of silently allowing me to use it's new version, feeds me this gamified introduction to "what's new in 13.x.y.z?". What…

A contrary indie developer perspective: some features are just really hard to discover even when you know what are you looking for. I don't have time for making those introductions, and end up getting feedback requests for some features my app already has.

Re: Apple's products are getting harder to use, ignore principles of design (2015)

#58
post #25

I never owned an iOS device personally and when I offered my help to an older relative who wanted to bookmark a page on their home screen, it took me like 10 minutes to find out that I have to scroll horizontally on that Safari share menu. Due to the auto-hiding scrollbar and no cut off icons to the right, I had no idea that scrolling horizontally was possible. This gets worse whenever I see new Apple keynotes about…

I was so confused and panicked once I accidentally overwrote some text from an important note on an iPhone.

For a few minutes I desperately searched for any menus, long presses, weird nearly hidden menus, finger gestures etc. but couldn't discover anything. Apparently there was no way to undo!

After some googling I found out you have to shake the phone a few times. Seriously?

I think there must be a lot of people who simply lost their notes due to a small mistake.

Re: Apple's products are getting harder to use, ignore principles of design (2015)

#59

You know what I hate? I hate the fact that every time I open an app (most of which I use relatively rarely), I get a bunch of popups trying to introduce me to a variety of features I never needed in the first place. That goes beyond iOS, but also websites including Slack. E.g. Why does iOS, instead of silently allowing me to use it's new version, feeds me this gamified introduction to "what's new in 13.x.y.z?". What…

It wouldn't bother me if it was one or two apps that I use frequently. It does bother me when it's every single one, and as you say, most of which are used rarely. Then it gets annoying on all of them.

It's less annoying with Apple since they only update apps/OS once a year.

But it seems like every software jumps onto the bandwagon and now you see a changelog opening up an app every other day.

Re: Apple's products are getting harder to use, ignore principles of design (2015)

#60
New gestures introduced in iOS 13:

  Copy: three-finger pinch
  Cut: three-finger double pinch
  Paste: three-finger pinch out (expand)
  Undo: three-finger swipe left (or three-finger double tap)
  Redo: three-finger swipe right
  Shortcut menu: three-finger single tap
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