I wish Apple weren't so schizophrenic.
Odd-numbered days: PRIVACY DAY - we love our users!
Even-numbered days: HARDWARE DAY - we hate our users!
Pick one and stick with it, guys.
Apple Is Locking iPhone Batteries to Discourage Repair
51–60 of 259 posts
Re: Apple Is Locking iPhone Batteries to Discourage Repair
#52Does anyone has information about that issue that Apple had with their OS diminishing the power of the batteries? I think they're still on trial for that.
Re: Apple Is Locking iPhone Batteries to Discourage Repair
#53Earlier quoted context omitted.
To be even more fair... ;) We don't know what Apple does when they replace batteries for customers. Maybe there's a calibration process or something of the sort. After all they're reporting battery health, which nobody else does, and that's notoriously difficult to get right. I think there's still room for giving the benefit of the doubt. We're just assuming that all they do is plop a battery with an Apple logo on it…
They replace the whole phone. They do not swap batteries when you bring it in for a battery replacement.
That’s not true. They may replace the phone sometimes but I’ve only ever had them replace the battery.
Re: Apple Is Locking iPhone Batteries to Discourage Repair
#54Earlier quoted context omitted.
It's a very big deal to me. Apple needs a good smack to their financial jaw. This is ridiculously anti-consumer and it utterly pisses me off.
What's anti-consumer about explicitly not reporting inaccurate information to the user? Don't get me wrong, Apple does need a fist down their throat, but over this?
What sets me off is if you replace your battery with a genuine apple battery. I can certainly understand if it's a 3rd party battery missing some feature the phone needs to assess battery information. This just flies in the face of the whole right to repair movement and for no other reason than pure greed.
Re: Apple Is Locking iPhone Batteries to Discourage Repair
#55Earlier quoted context omitted.
A company that cares about eroding trust in third-party repairs shops getting blamed for ripping off their customers when the battery still reports as broken.
It’s not reporting as broken; it’s just reporting as “not our problem if it fails.” The Right-to-Repair discussion often ignores a key problem companies have: figuring out whether a device is under warranty (i.e. whether they’re obligated to repair the device for free) when it’s submitted for repair. Some repairs make themselves obvious, and so make the removal of warranty obligation obvious. Other repairs—like third…
"Needs service" is the same as reporting that it is broken. Another thing is that warranty covers manufacturing defects so, for example, it is unreasonable to automatically void warranty for a screen just because the battery was replaced.
Re: Apple Is Locking iPhone Batteries to Discourage Repair
#56I'm willing to bet Apple has seen counterfeit batteries that claim to be Apple batteries and this is a reaction to that. The other stuff this article claims was designed to stop third-party repairs, such as the stuff to do with Touch ID, was actually security-related (basically, the device couldn't trust Touch ID anymore after the repair). I hadn't heard about True Tone disabling before, but that's probably because A…
> I'm willing to bet Apple has seen counterfeit batteries that claim to be Apple batteries and this is a reaction to that.
People are still going to send Apple their phone and say, "why is my phone displaying this message?", which support is going to have to deal with. This isn't going to all the sudden save Apple money on support.
Re: Apple Is Locking iPhone Batteries to Discourage Repair
#57Earlier quoted context omitted.
To be even more fair... ;) We don't know what Apple does when they replace batteries for customers. Maybe there's a calibration process or something of the sort. After all they're reporting battery health, which nobody else does, and that's notoriously difficult to get right. I think there's still room for giving the benefit of the doubt. We're just assuming that all they do is plop a battery with an Apple logo on it…
They replace the whole phone. They do not swap batteries when you bring it in for a battery replacement.
That has not been my experience. They will swap the battery as long as there is no reason to believe it has damaged the phone (if it has swelled at all, they replace the phone).
Re: Apple Is Locking iPhone Batteries to Discourage Repair
#58I'm willing to bet Apple has seen counterfeit batteries that claim to be Apple batteries and this is a reaction to that. The other stuff this article claims was designed to stop third-party repairs, such as the stuff to do with Touch ID, was actually security-related (basically, the device couldn't trust Touch ID anymore after the repair). I hadn't heard about True Tone disabling before, but that's probably because A…
> I'm willing to bet Apple has seen counterfeit batteries that claim to be Apple batteries and this is a reaction to that. People are still going to send Apple their phone and say, "why is my phone displaying this message?", which support is going to have to deal with. This isn't going to all the sudden save Apple money on support.
No but it's going to prevent a PR disaster when a phone's "Apple" battery explodes.
Re: Apple Is Locking iPhone Batteries to Discourage Repair
#59To give another perspective: I bought a used iPhone SE about a month ago and was worried about battery health because many sellers didn‘t mention it. After passing some more shady offers I found an SE for cheap (around 100€) that claimed 95% battery health. And I could verify that in the settings. Seller mentioned the iPhone was never serviced and only used as a backup phone. Perhaps that should have ring an alarm, b…
I’m not sure how this is supposed to help you in your situation. In fact it has muddied the waters for all situations because now even perfectly fine batteries will show a bad battery status.
Re: Apple Is Locking iPhone Batteries to Discourage Repair
#60Earlier quoted context omitted.
It's a very big deal to me. Apple needs a good smack to their financial jaw. This is ridiculously anti-consumer and it utterly pisses me off.
I partially disagree. The simple truth is that the market for third party non-Apple replacement parts is super sketchy. In the US and other countries where it's convenient to purchase from a reliable site like ifixit, you have legitimate options. For the rest of the world, you have AliExpress. It's not a matter of finding a local reseller, you really just don't have many good options. I opted for my own 3rd party rep…
I think the big issue here is that Apple seems unwilling to distinguish between reputable aftermarket companies and those that aren't. I can see how they're trying to protect consumers from shoddy batteries, but this goes beyond that. If someone hasn't seen it yet, there are youtube videos of people having their iphones damaged and not having their photos backed up. The Apple Geniuses and on the offical forums tell them, "No sorry, no way to get them back, because of security chip, all your data is gone." Meanwhile, 3rd party repair centers are able to make the phone fully functional again. Apple is straight up lying to their customers and will delete posts from anyone on their forum that even attempts to offer advice on someone who just lost a lot of valuable pictures/video/files.
This is just more of the same. Apple needs to be more open so reputable companies like ifixit can keep doing what they're unwilling to, due to low profits or for whatever reason.