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FCC closes telemarketing loophole used by scammers

consumeraffairs.com

51–60 of 124 posts

Re: FCC closes telemarketing loophole used by scammers

#51

Great! I'll tell all the scammers calling my phone that what they're doing is illegal. That should stop them.

This is additional legal cover for phone networks, allowing them to block spoofed calls with fake caller IDs in all cases (rather than most).

Since the act itself is illegal, blocking cannot be contested.

Re: FCC closes telemarketing loophole used by scammers

#52
post #3

I would argue that the legality of this doesn't matter; there's a huge technical problem in that there's no authenticity guarantees at all when it comes to caller ID and the entire feature is badly designed and has always been open to abuse. SHAKEN/STIR is the (technical) answer to this, though I'll be interested to see to what extent it's adopted.

The solution doesn't have to be at the phone network level either. It would be easy enough for a regulator to simply fine any company whose products are advertised or sold through telemarketing. Make it the companies problem that some of their marketing contractors or affiliate schemes lead to illegal calling.

Telemarket your competition.

Re: FCC closes telemarketing loophole used by scammers

#53
post #48
post #44

I wish (and I bet there's something on Android for this) that there was some kind of social app just for sharing scam numbers among trusted friends†. E.g., as your phone receives a call, it'd hash the number and compare it with you and your friends' reported "spam caller network". If you or your friends have marked something as a spam-originating number (number spoofing not withstanding, yesyes), it would either drop…

The numbers are random so why would sharing the numbers help reduce anything?? I never get calls from the same number. I've had the same scammer call me 3 times in one day from 3 different numbers. This is the scammer that has called me 100s of times in the last 2 years: http://www.caribbeandiscountsinternational.com/about/ I tried to contact Tucows to complain, no way to do that. Then, I filed a report with ICANN th…

You’d be surprised. Maybe YOU don’t get calls from the same number (though I do at times) but it seems like scammers will use one number to call 100,000 people then switch to a second number and call again. So as long as someone reports it lots of people will benefit. It’s not a random number per call, which would make this approach unfeasible.

This shared block list is basically how Nomorobo works and it’s quite effective for me.

Re: FCC closes telemarketing loophole used by scammers

#54

Earlier quoted context omitted.

The solution doesn't have to be at the phone network level either. It would be easy enough for a regulator to simply fine any company whose products are advertised or sold through telemarketing. Make it the companies problem that some of their marketing contractors or affiliate schemes lead to illegal calling.

> It would be easy enough for a regulator to simply fine any company whose products are advertised or sold through telemarketing Small fines, for the issuer of the number used to make calls reported by more than N consumers, should do the trick. Small to accommodate false positives. Fine to create an incentive to vet before issuing numbers. Number issuers because they’re less numerous and clearly in the FCC’s jurisdi…

In business telephony, issued numbers have nothing to do with outbound transit. You just have a bundle of circuits/capacity that signal source and destination numbers on a per call basis, inbound and outbound. There’s no requirement that the caller ID you send is one of the numbers routed to your trunk by that provider. A branch office could accept calls only through an extension on the enterprise VoIP network, while still placing outbound calls on a local provider and sending the main headquarters number as caller ID.

Re: FCC closes telemarketing loophole used by scammers

#55

Earlier quoted context omitted.

> It would be easy enough for a regulator to simply fine any company whose products are advertised or sold through telemarketing Small fines, for the issuer of the number used to make calls reported by more than N consumers, should do the trick. Small to accommodate false positives. Fine to create an incentive to vet before issuing numbers. Number issuers because they’re less numerous and clearly in the FCC’s jurisdi…

In business telephony, issued numbers have nothing to do with outbound transit. You just have a bundle of circuits/capacity that signal source and destination numbers on a per call basis, inbound and outbound. There’s no requirement that the caller ID you send is one of the numbers routed to your trunk by that provider. A branch office could accept calls only through an extension on the enterprise VoIP network, while…

I believe this discussion referral to a theoretical world after STIR/SHAKEN has been implemented globally

Re: FCC closes telemarketing loophole used by scammers

#56
post #13

I get a ton of calls offering to lower my interest rate. Im surprised that the card issuing companies mentioned by name in the call- visa, MasterCard, etc. don’t take the same tactic that Microsoft used to take down botnets. Microsoft used trademark law to sue the botnet operators and have their domain names seized. Why can’t the same happen here with any US based voip operator they may be using?

These scammers don't have anything like domain names that can be easily targeted in the same fashion.

A scammer using a domain may be able to conceal their identity, but they can't hide the domain name itself.

Re: FCC closes telemarketing loophole used by scammers

#57

Earlier quoted context omitted.

Sure, it would help. If the caller ID number was related to the true owner, phone companies would stop the scammers and citizens could log spam calls then sue the owners. The law allows you to collect cash penalties from anyone spam calling.

Telco billing records are very detailed. They can identify the call from the time it reached you and know who initiated it (their customer or some specific other telco). The fact you see the originating number is irrelevant to the telco and shouldn't matter for any applicable law. To sue someone, the court would still need to ask the telco about the owner of the number. Right now they would need to ask for the initia…

This is not completely true. Especially in VoIP, there are usually 1-5 layers of FCC-licensed phone companies involved in the call. The CLEC (Bandwidth, Level 3, AT&T, Comcast, et al) sell their numbers to Class 3 ITSPs like Flowroute, SIP.US, VOIP.ms, SIPSTATION, Twilio, etc, and then frequently that service is once again sold to another vendor that might have an actual end-user using the service. Just because one company's switch says "where the call came from" does not mean anything related to the actual calling party.

Re: FCC closes telemarketing loophole used by scammers

#58
post #20
post #9

Earlier quoted context omitted.

Forget fines. Everyone in the company needs to be charged with felonies under Rico Spoofing numbers could be considered a criminal organization Take down every single person

>Take down every single person Management/c-suite? Sure. Your typical telemarketer working at minimum wage? No.

> Your typical telemarketer working at minimum wage?

If they're claiming to be the IRS so they can scam you out of iTunes gift cards, why not? They know what they're a part of.

Re: FCC closes telemarketing loophole used by scammers

#59
post #36

Is it currently feasible for carriers to block these calls? Like, it should be easy enough to check if the call originated internationally but the area code is domestic. This regulation would appear to compell carriers to act on that.

Apparently, this will break a lot of (cough) features (cough) that no one uses, like call forwarding. I also wonder if this will break VOIP systems that small businesses use? The reality is that no one should care. The telephone system is broken when most of the calls we get are fraudulent. I want my phone to be useful; I don't care if fixing it breaks some phone system set up by a sketchy IT wannabe.

I am glad that you "don't care" about breaking a few million phone systems across the world. Every single IT manager, however, does care. If you start having carriers wholesale-blocking calls based on their lack of STIR/SHAKEN's verifications, then you will completely disable the vast majority of IP- and POTS-based phone systems in the country, many of which were purchased/installed in the early-2000's.

You can have the "I don't care" attitude when you have one telephone number in your life. You have to care when you have a couple hundred thousand telephone numbers in your life, like I do, working for a Class 3 ITSP.

Re: FCC closes telemarketing loophole used by scammers

#60
post #44

I wish (and I bet there's something on Android for this) that there was some kind of social app just for sharing scam numbers among trusted friends†. E.g., as your phone receives a call, it'd hash the number and compare it with you and your friends' reported "spam caller network". If you or your friends have marked something as a spam-originating number (number spoofing not withstanding, yesyes), it would either drop…

It's not just amongst your friends, but Google already offers this in the latest versions of Android. It says "Suspected spam call" below the number during the incoming call.

https://support.google.com/phoneapp/answer/3459196?hl=en

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