This is the reason I sadly don't recommend to customers that they run their own email servers, and instead outsource it to GSuite or O365. Being on the hook when emails aren't delivered for one or more of a dozen reasons that you can't control is no fun at all.
Google Is Eating Our Mail
51–60 of 720 posts
Re: Google Is Eating Our Mail
#52Google has no incentive to fix these kinds of problems. It's big enough that when someone complains that a message sent wasn't received, the intended recipient will say, "I never have problems with my Gmail account. It must be you." And the sender has to switch to Gmail to reliably communicate with the outside world. I wish this was just paranoia, but we've seen multiple discussions on HN about Google programs and po…
I wholly agree with your statement. I would add that, sadly, its like this with most things Google: 1) vague descriptions of the problem, 2) impossible to get support or talk to anyone, 3) severe consequences (because of the ubiquity of Google’s platforms i.e. search, Gmail, Android, Chrome). Anyone who’s had a safe browsing problem, an App Store issue, or, heaven forbid, an AdSense issue will attest. As far as it re…
Email deliverability has been a hassle for a long time. 15 years ago, AOL was the juggernaut that made sysadmin's lives difficult.
I do agree that Google's outsize influence in so many markets is concerning.
Re: Google Is Eating Our Mail
#53The last time a company screwed with e-mail at scale was Earthlink. Remember for a couple of years, every time you'd send a message to someone at Earthlink, you'd get an automated rely demanding that you verify yourself before the message would go through? Now I can't remember the last time I saw an @earthlink.* e-mail address. Google has apparently learned from that and put the "error" in the 550 messages, where the…
If enough expected messages don’t show up, users are going to start thinking gmail is broken. The problem for Google is that they are not the only trusted brand consumers interact with. I’ve seen a lot of stuff start ending up in spam that shouldn’t be there. If enough password resets, customer service responses, and order confirmations aren’t delivered, it looks like Google has a problem. If it doesn’t even make it…
> If enough expected messages don’t show up, users are going to start thinking gmail is broken.
I doubt that. They will rather consider that the people (or their IT) that send them emails made a mistake. It's Google after all.
Re: Google Is Eating Our Mail
#54> I'm sure there is no malicious intent behind this How can anyone be sure of this? This is only one of Google’s practices that seems to follow a pervasive pattern of eroding open internet standards while presenting Google’s own proprietary implementation as somehow superior. Eventually, the open standard loses all meaning because the most popular implementation does not actually adhere to it. Meanwhile, Google reaps…
Organizations are often best modeled by an optimizing AI system. Often there is no intent behind behavior, simple that behaviors that result in propagation of the meme are preferred by the system. Never ascribe to intent what emergent behavior and individual's apathy can explain.
Re: Google Is Eating Our Mail
#55Reminds me of Spamhaus. Are they still around? When I worked for an ISP we had to deal with them regularly. They'd happily hold you hostage over a single e-mail.
Re: Google Is Eating Our Mail
#56Google seems to not agree DKIM is setup properly?
https://toolbox.googleapps.com/apps/checkmx/check?domain=tab...
Re: Google Is Eating Our Mail
#57Google has no incentive to fix these kinds of problems. It's big enough that when someone complains that a message sent wasn't received, the intended recipient will say, "I never have problems with my Gmail account. It must be you." And the sender has to switch to Gmail to reliably communicate with the outside world. I wish this was just paranoia, but we've seen multiple discussions on HN about Google programs and po…
Rule #1 if you're applying for jobs or graduate school - Don't use gmail for your email address. Source: Led a hiring committee this year. Interview invitations and job offers went straight to the junk mail folder. Also serve as Director of Graduate Studies. Admissions and funding offers, as well as general inquiries about availability, all went straight to the junk mail folder. We're not going to change our email se…
This may be a fair sentiment for an educational institution (you're not directly making money from email sending / hopefully admissions marketing doesn't have this problem), but as a candidate I'd be extremely concerned if a company I was going to work with A) couldn't deliver to gmail and B) held the view that it was everyone else's problem. As it is you're statistically leaving half the candidate pool at the door, which is recoverable. A biz that can't deliver to gmail is a terrible smell though.
Re: Google Is Eating Our Mail
#58Google has no incentive to fix these kinds of problems. It's big enough that when someone complains that a message sent wasn't received, the intended recipient will say, "I never have problems with my Gmail account. It must be you." And the sender has to switch to Gmail to reliably communicate with the outside world. I wish this was just paranoia, but we've seen multiple discussions on HN about Google programs and po…
Rule #1 if you're applying for jobs or graduate school - Don't use gmail for your email address. Source: Led a hiring committee this year. Interview invitations and job offers went straight to the junk mail folder. Also serve as Director of Graduate Studies. Admissions and funding offers, as well as general inquiries about availability, all went straight to the junk mail folder. We're not going to change our email se…
Indeed, the spur for me to finally sign up for Fastmail was that I was applying for a job and I can't trust Google with crucial email. You get what you pay for.
Re: Google Is Eating Our Mail
#59I'm also one of those oldfarts that insists on hosting my private emails for me and a few friends. I've owned the ip since early 2000's and have had zero "spam"/blacklist incidents. One trend I've been noticing is that Microsoft/Outlook have regularly started to block me. I have to contact their abuse which takes a day or so to get unblocked. To date, I've done so >10 times:
hotmail-com.olc.protection.outlook.com[104.47.1.33] said: 550 5.7.1
Unfortunately, messages from [] weren't sent. Please contact
your Internet service provider since part of their network is on our block
list (S3150). You can also refer your provider to
http://mail.live.com/mail/troubleshooting.aspx#errors.
[VE1EUR01FT028.eop-EUR01.prod.protection.outlook.com] (in reply to MAIL
FROM command)
Reporting-MTA: dns;
X-Postfix-Queue-ID: 14A41FEB66
X-Postfix-Sender: rfc822;
Arrival-Date: Thu, 14 Mar 2019 14:07:42 +0200 (CEST)Re: Google Is Eating Our Mail
#60Google has no incentive to fix these kinds of problems. It's big enough that when someone complains that a message sent wasn't received, the intended recipient will say, "I never have problems with my Gmail account. It must be you." And the sender has to switch to Gmail to reliably communicate with the outside world. I wish this was just paranoia, but we've seen multiple discussions on HN about Google programs and po…
Rule #1 if you're applying for jobs or graduate school - Don't use gmail for your email address. Source: Led a hiring committee this year. Interview invitations and job offers went straight to the junk mail folder. Also serve as Director of Graduate Studies. Admissions and funding offers, as well as general inquiries about availability, all went straight to the junk mail folder. We're not going to change our email se…
I'd suggest that regardless of your email provider, you should obsessively check your spam folder if you're expecting a job/internship/etc. offer. Every spam filter has false positives, and those sorts of messages can trip a lot of the heuristics tuned for actual spam.