51–60 of 116 posts
Were they recording all calls, not just a subset to be audited for customer service?
Why not have an auditor listen to the call live and destroy the recording if everything is done by the book and evidence need not be retained?
Earlier quoted context omitted.
STDs in general are sensitive since people may want to hide them or hide the implications. Abortions are sensitive as well depending on the social group. If you're underage you may especially want to hide those two from your parents depending on the social group. If you're a woman you may also want those two hidden from your family depending on the social group. Sweden has a large refuge population from very conserva…
> and things like acid attacks against women are decently common. Wait, what? Where's your source on this. Via google I can find references to one case from 1997 and one from 2002, and that's it. The idea that this would in any way be "decently common" here is preposterous.
London Metropolitan Police showed a sharp rise in attacks, with 465 recorded in 2017
Particularly common in London, and amongst some immigrant communities. Other countries are not so far behind, and I gather it is quite common in some of the developing world, like India and Pakistan.
Yep. My calls with personal identification number are absolutely in there, with list of 10+ medications, and medical history including genetic disorders and other things. Imagine becoming a public person in the future with random russian mobs blackmailing me based on me and my family's medical history.
> blackmailing me based on me and my family's medical history. like "we 'll tell everyone you re 1.5 times more likely to get ulcer?"
Why would you even record these calls indefinitely, without a deletion schedule? Were they recording all calls, not just a subset to be audited for customer service? Why not have an auditor listen to the call live and destroy the recording if everything is done by the book and evidence need not be retained?
What happens when someone dies, or gets worse? One of the first things you'll want to know is what advice was offered. I would imagine they had to record all, and keep for some preset period.
Earlier quoted context omitted.
Stockholms landsting. The landsting are absolutely disgusting when it comes to handing out important tasks to private companys. I have _REALLY_ serious info in there, and so do members of my family, that can not get out. But it's effing public, and the CEO of the company responsible is handling it like an asshole and Stockholms Landsting will just add it to the pile of fuckups. It would literally take less than a min…
This is a far more general problem of states in general. They always see themselves above the rules they apply to others and this is particularly problematic in the medical realm, but also affects criminal justice for example. Governments just don't follow their own rules. This means that medical files just aren't trustworthy anymore, in the sense that the patient has no control over who sees these and how far they a…
On my machine Google translate seems to "boot-loop" that site because of the cookie settings so I'll just do this: Files were stored on a server using HTTPS but requiring no credentials. http://188.92.248.19:443/medicall/ Part of the calls were saved as .mp3s with the customers phone number as file name. CEO when confronted wouldn't believe it and hung up when the reporter asked if he could play one of the tapes. The…
why would you need a pair of only one hurts?
Earlier quoted context omitted.
This is a far more general problem of states in general. They always see themselves above the rules they apply to others and this is particularly problematic in the medical realm, but also affects criminal justice for example. Governments just don't follow their own rules. This means that medical files just aren't trustworthy anymore, in the sense that the patient has no control over who sees these and how far they a…
Plug: this is what we're trying to solve (amongst other things) at Patients Know Best. Giving the control back to the patient (you should always have full access to all data about yourself, and be able to control sharing of these records). We're mostly present in the UK at the moment.
This was not journals though, but calls to nurses.
Yep. My calls with personal identification number are absolutely in there, with list of 10+ medications, and medical history including genetic disorders and other things. Imagine becoming a public person in the future with random russian mobs blackmailing me based on me and my family's medical history.
> blackmailing me based on me and my family's medical history. like "we 'll tell everyone you re 1.5 times more likely to get ulcer?"
I'm not clear on why medical records are so sensitive. I can understand some people might want to hide HIV status - but is there anything else? In the US people have wanted to hide prior conditions from insurance companies, but I wouldn't expect this a problem in Sweden.
blackmailing famous people by obtaining their medical records is a lucrative business. they might want to hide much more mundane things than HIV. (pregnancy, some accident which happened, drug related incidents etc. etc.)