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Tech/Startup focused product? Don't support IE

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Re: Tech/Startup focused product? Don't support IE

#52
post #7

Here are some better places to get real stats on browser usage: http://marketshare.hitslink.com/ http://gs.statcounter.com/ http://getclicky.com/marketshare/global/web-browsers/ Your own browser stats are skewed at this moment, I wouldn't base any important decisions on them. One interesting tidbit from Statcounter: In Europe FF usage has caught up to IE, they are both around 40%. In North America IE has double the u…

It really depends on your market, as this article and comments illustrate.

Re: Tech/Startup focused product? Don't support IE

#54
post #49
post #39

Earlier quoted context omitted.

A guess (until Patric comes back): the blue Googles is the internet explorer icon, which is used to start Google (really go Googles website). The green Googles is what ever the hell people use to sign into AOL with, they can't talk to each other because the computers are behind different nats. I am hoping that the "website number" is not the http adresse, but the number they have to dial to connect to the internet (y…

I would guess "website number" does mean the web address. My 50 year old landlady gave me her "email number". I'd also saw Patrick is talking about 2 different browsers on the same computer. "don't talk to each other" probably means they don't share cookies. If the user logs into one website with one browser, then the other browser doesn't become aware of each other. Clearly the 2 browsers don't talk to each other.

I think "website number" must be a username or password of some kind. You wouldn't use a different address to get to BCC depending on your ISP.

Re: Tech/Startup focused product? Don't support IE

#55
post #23
post #2

The inverse is sadly still true. 49.61% of our visitors used IE in the last 30 days. 10M+ uniques, predominantly users in schools.

My customers also remain committed to the "blue Googles." There are blue Googles and green Googles. The blue Googles and green Googles can't talk to each other. This is why you need to use only your school website number to sign into BCC when you're on the blue Googles but you should use your AOL website number to sign in when you're on the green Googles. Technical support in non-technical markets often involves very…

Blue Googles? http://www.amazon.com/Webkinz-HM333-Blue-Googles/dp/B0022BFV...

Seriously though, "forensic reconstruction of customer mental models" sounds like a blog post I'd love reading, especially if it were an ongoing series.

Re: Tech/Startup focused product? Don't support IE

#56
If your product is futuristic and really needs stuff IE doesn't support (say, advanced HTML5 stuff) - OK. But if you're just doing it out of laziness then it's a bit silly. All the major CSS and JS frameworks pretty much eliminate the cost of supporting IE. These days the cost of supporting IE7/IE8 for me in a standard web site is fairly negligible. IE6 is another matter.

Re: Tech/Startup focused product? Don't support IE

#57
I'm reminded of statistics showing X website doesn't support mobile because only Y% of their traffic comes from mobile. Guess what? If the site doesn't work on a given browser, you're biasing you sample size. I think it was in Coupland's Microserfs that there was the story of corporate waiting until all the soda was gone to restock the fridge -- how can you know what people actually want if you articifically restrict their choices.

Now, the premise seems plausible, but you can't back up that premise with data that I know a priori is skewed to support that premise.

Re: Tech/Startup focused product? Don't support IE

#58
post #35
post #23

Earlier quoted context omitted.

My customers also remain committed to the "blue Googles." There are blue Googles and green Googles. The blue Googles and green Googles can't talk to each other. This is why you need to use only your school website number to sign into BCC when you're on the blue Googles but you should use your AOL website number to sign in when you're on the green Googles. Technical support in non-technical markets often involves very…

Could you elaborate? are these googles browsers, or something else? what cant they talk to each other? Thanks.

A Google is an Internet. There are multiple, physically distinct Internets, because if one uses search as the only navigation, the blue Google (IE on work PC, hone page Bing) does not let you see all the sites on the green Google (home PC, home page google.com). This makes sense because clearly work made it so you could only pick the educational Googles.

There is a BCC site on both Googles, but because Googles are physically separate, they must be copies of each other, like how Word at home is a copy of Word at school. If you save docs in one, they don't show up at the other. So you need one login for the blue Google BCC and one for the green Google BCC. Duh. You use your website number as a login name. It is like a telephone number: it lets you contact people, except instead of ringing their phone your message shows up on their website.

Re: Tech/Startup focused product? Don't support IE

#59

Minecraft forum and wiki have 60m page views a month, 13% are Internet Explorer: http://i.imgur.com/m1WVO.jpg I figured this might be interesting for some of you, although we're less technology...

My theory is that people browse Minecraft wiki / forum during work hours, in lieu of playing Minecraft, leading to a 13% share. Is there any way you could provide a browser by time of day graph that would support or refute my theory?

Sorry if I'm asking too much; it's really great when people post "private" statistics.

Re: Tech/Startup focused product? Don't support IE

#60

Minecraft forum and wiki have 60m page views a month, 13% are Internet Explorer: http://i.imgur.com/m1WVO.jpg I figured this might be interesting for some of you, although we're less technology...

My theory is that people browse Minecraft wiki / forum during work hours, in lieu of playing Minecraft, leading to a 13% share. Is there any way you could provide a browser by time of day graph that would support or refute my theory? Sorry if I'm asking too much; it's really great when people post "private" statistics.

We use google analytics, if you know of a way for me to do that I'd be happy to, it does sound like an interesting idea!
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