This was in a work environment and we had over 50 department and team-specific channels already, as well as a bunch of random noise channels. Funnily enough, it was the application developers who were the problem in this instance since they were being more of a hindrance than a help. Being able to mute them or quiet them down while I fixed their mistakes and was documenting the workarounds/solutions would have been very useful.

Perhaps it says more about that company than Slack in general though; it's the only place I've worked where Slack was used let alone considered mandatory.