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Internal Documents Show Apple Knew the iPhone 6 Would Bend

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Re: Internal Documents Show Apple Knew the iPhone 6 Would Bend

#51
post #15

I understand this is a problem and the phones shouldn't be susceptible to problems like this from normal use. Apple will probably just have to eat this one. The thing that annoys me a little is that if any other phone had a similar bending problem, nobody would give a hoot. In fact it looks like the HTC One had pretty much the same bend-ability[1]. That doesn't make what happened to these people's phones acceptable,…

There's nothing to "eat" because the court didn't certify the class.

Re: Internal Documents Show Apple Knew the iPhone 6 Would Bend

#52
post #30
post #8

Still holding out hope for the 2016 Macbook Pro keyboard class action and subsequent repair programs.

Finally got tired of random letters "n" missing in my text and got a PixelBook with Linux support as my new dev laptop.

Would really like to know how that works out for you, tempted to get one myself. Holding out for 8th gen i7 though - work XPS 13 has 8th gen and not looking to 'downgrade' CPU. Pixelbooks are rarer than hens teeth on eBay so no refurbishment bargains to be had.

Re: Internal Documents Show Apple Knew the iPhone 6 Would Bend

#53
post #6

This is Apple's modus operandi. The same thing happened with the early 2011 MBPros, which GPUs kept failing systematically, even after costly repairs. It took a class action lawsuit for them to start refunding repairs and provide an actual solution, but by then it was far too late.

My wife has a MacBook Air where the touch pad doesn't work, the screen has bright and darker spots and Wifi doesn't get any connection. It made me buy a Dell XPS13 after 15y of Apple. Then Dell proved they could do worse. Sorry for the rant. I just hate myself for spending $3500 on garbage.

I can't find out why everyone rants and raves about the XPS13. Everywhere you look people are more or less shouting their positive reviews for it. The one I bought (top of the line i7 with fingerprint reader, touchscreen, the works) broke. They sent me a replacement (after a lot of arguing, even though I was in warranty), and that one broke too. I called again, they sent me a third laptop and within a month it broke again!! All of these problems were internal problems with the hardware... For example, my first one had a heatsink (heat pipe? I don't remember. Something to do with heating) come loose and would constantly overheat. Anyone who's had a XPS knows that these things are fragile enough that dropping it would shatter the screen before dislodging a heat pipe.

It also had one of the most annoying touchpads I've ever used and the small bezel made me not want to use it for anything that took more than five minutes - for some reason programming especially was difficult. I'm not sure why, it just felt way more difficult to do on the 13.

I finally just bit the bullet and bought a surface laptop - I love everything about it. I'm on month three right now, no problems so far. Fingers crossed.

(I don't work for Dell or Microsoft)

Re: Internal Documents Show Apple Knew the iPhone 6 Would Bend

#54
post #17
post #6

This is Apple's modus operandi. The same thing happened with the early 2011 MBPros, which GPUs kept failing systematically, even after costly repairs. It took a class action lawsuit for them to start refunding repairs and provide an actual solution, but by then it was far too late.

Couldn't agree more after watching this https://www.youtube.com/watch?v=AUaJ8pDlxi8 with detailed schematics and explanations.

I think I started watching Louis Rossmann from a Hacker News link. He's got some really interesting videos on various issues with Apple products. Really interesting to watch.

Re: Internal Documents Show Apple Knew the iPhone 6 Would Bend

#55
And yet out of all the people I knew who owned an iPhone 6 from launch never dealt with the "bendgate" issue, including myself. That's from personal experience owning and using one daily for 3 years.

I still think this was an over-dramatized problem.

If you eat/drink while working at a keyboard you can get stuff between the keys and either get them sticky or completely broken. Some actions can just cause issues but if you handle the thing properly then you have nothing to worry about.

Re: Internal Documents Show Apple Knew the iPhone 6 Would Bend

#56
post #48

Earlier quoted context omitted.

Or you could buy a business edition Windows laptop, with reliability that makes Apple laptops look like toys, and install whatever OS you want, and get the benefit of both worlds. All you have to give up to get a reliable product is the shiny Apple logo on the back of your screen.

All the manufacturers have their problems. It doesn‘t matter if you buy HP, Lenovo, Microsoft or Apple. If you want a low maintenance device you are probably best suited with Apple or Microsoft devices since you don‘t have to worry about driver updates and bloatware.

I haven't had any real issues with my P51. It pretty much just does what it says on the label.

I have more issues with Windows 10 "updating" my printer drivers to versions with fewer features or replacing my working graphics drivers with versions that don't have any control panels. The only reason I still use Windows is to open Word documents.

Re: Internal Documents Show Apple Knew the iPhone 6 Would Bend

#57

And yet out of all the people I knew who owned an iPhone 6 from launch never dealt with the "bendgate" issue, including myself. That's from personal experience owning and using one daily for 3 years. I still think this was an over-dramatized problem. If you eat/drink while working at a keyboard you can get stuff between the keys and either get them sticky or completely broken. Some actions can just cause issues but i…

>Some actions can just cause issues but if you handle the thing properly then you have nothing to worry about.

Those keyboards broke because of small dust particles, nothing related to liquids, people are using the laptops as before but this time the keyboards are to fragile.

The issue with Apple is that they sell products with defects and then refuse to replace them for free until they have to because of lawsuits.

Apple acknowledged that it made fragile phones that can bend, if you do not know people that had this issue does not mean that only a few people have issues, as you read in the article Apple made some changes in the way the phone is built to patch the problem, they would not have changed the production line for a few cases only,

Re: Internal Documents Show Apple Knew the iPhone 6 Would Bend

#58
post #46

Earlier quoted context omitted.

Where do you put your phone? I put mine in my pockets. It's not unusual for a fair amount of strain to be applied there.

I put mine in my pockets. I also exercise some intelligence and common sense in how I do it. It's not unusual for a fair amount of strain to be applied there. For you and other people, apparently not.

The people are using it wrong(but not the previous generation that did not bend), maybe Apple should sell them some cases for protection /s

Re: Internal Documents Show Apple Knew the iPhone 6 Would Bend

#59
post #6

This is Apple's modus operandi. The same thing happened with the early 2011 MBPros, which GPUs kept failing systematically, even after costly repairs. It took a class action lawsuit for them to start refunding repairs and provide an actual solution, but by then it was far too late.

My wife has a MacBook Air where the touch pad doesn't work, the screen has bright and darker spots and Wifi doesn't get any connection. It made me buy a Dell XPS13 after 15y of Apple. Then Dell proved they could do worse. Sorry for the rant. I just hate myself for spending $3500 on garbage.

TBH, MBA trackpad failures are often caused by liquid damage, bright spots on the display are caused by pressure on the computer when it's closed, and the wifi again is an uncommon failure that can also be caused by liquid (the wifi/bluetooth chip is near the fan exhaust on the back of the top case, which can serve as an entrance for liquid). I'm not saying that all the issues you had were caused by user damage, but they may have been, and they aren't part of any larger trend with known failures.

Re: Internal Documents Show Apple Knew the iPhone 6 Would Bend

#60
post #41
post #38

Earlier quoted context omitted.

Batteries exploding is a massively different circumstance than a largely-aesthetic¹ issue. ¹I never even heard of "touch disease" before this article, I didn't realize bendgate actually affected touch sensing in the slightest.

It's not just an aesthetic. It can cause a host of other electrical problems which can affect its basic use. Circuit boards aren't designed to be ductile.

That's absolutely true -- but even if it completely and irreparably bricked the device, I think it's fair to say that you'd still be talking about a very different set of consequences from batteries exploding or emitting noxious fumes.
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