Earlier quoted context omitted.
Why would you not want to take about that? Did the insurance company have a very bad reputation? Because I certainly would not be embarrassed to work for some insurance companies because they can be fair and quite reasonable (while others are not).
At least in the United States, it's a trope that insurance salespeople and civil litigation lawyers are scumbags. I think it's completely bullshit, we need these industries.
On top of that, they've refused to cover my physical therapy, sending me a letter saying that it is their belief that I have full mobility and will not need further therapy sessions covered... while I was on crutches, in a boot. Probably a week or two after I got out of a wheelchair. Fuck you Cigna.
Fuck Cigna.