My only wish is for DO to allow customers to bring-your-own IP blocks. Vultr has this, but seems less robust to run a business on.
DigitalOcean Introduces Kubernetes Product
51–60 of 100 posts
Re: DigitalOcean Introduces Kubernetes Product
#52Earlier quoted context omitted.
Hi Operyl - I appreciate your candid feedback on this. As with anyone else, please feel free to email me directly if you want to follow up: zach@digitalocean.com Regarding the actual system, its functionality, etc, we are planning an update. If there's anything that you want us to include in the system, or support systems that you enjoy using, please let me know.
Honestly, I miss the simple support system Digital Ocean had when it first launched, built straight into the panel, instead of another buggy service with tons of javascript. Less is more. The tier1 support needs much more training and information to effectively handle support as well.
I was also a big fan of the old support system that was accessible straight from the interface and not a third party tool. Granted the few times I had to contact support at that point I received very fast and thorough responses so this experience may have made me biased.
Re: DigitalOcean Introduces Kubernetes Product
#53My only wish is for DO to allow customers to bring-your-own IP blocks. Vultr has this, but seems less robust to run a business on.
Check out packet.net if you haven’t already, they offer that and some other networking features you don’t see typically from VPS providers.
Re: DigitalOcean Introduces Kubernetes Product
#54My only wish is for DO to allow customers to bring-your-own IP blocks. Vultr has this, but seems less robust to run a business on.
Why?
Re: DigitalOcean Introduces Kubernetes Product
#55Earlier quoted context omitted.
I'm actually looking at migrating away from Digital Ocean. I had a recent incident that took over a week to solve with 48+ hours between tickets where support wasn't even reading the previous ticket. They claimed that someone looked at the hypervisor the system was on and found nothing, but as soon as that occurred my issue was resolved. One of the worst support experiences I've ever had where I was asked for the sam…
Hey gravyboat - I'm Zach, Director of Support here at DigitalOcean. I'm very sorry that we didn't provide helpful or timely support. This certainly isn't the type of experience that's typical, and definitely not what we design for. Can you do me a favor and shoot me an email so that I can investigate further? zach@digitalocean.com Please see this as my personal commitment to our entire userbase that I'm happy to hear…
Sure I've sent you a follow up email. Thanks for the response.
Re: DigitalOcean Introduces Kubernetes Product
#56Sounds like DO is going to have the cheapest k8s service out there!
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Re: DigitalOcean Introduces Kubernetes Product
#57Earlier quoted context omitted.
Hi Operyl - I appreciate your candid feedback on this. As with anyone else, please feel free to email me directly if you want to follow up: zach@digitalocean.com Regarding the actual system, its functionality, etc, we are planning an update. If there's anything that you want us to include in the system, or support systems that you enjoy using, please let me know.
Honestly, I miss the simple support system Digital Ocean had when it first launched, built straight into the panel, instead of another buggy service with tons of javascript. Less is more. The tier1 support needs much more training and information to effectively handle support as well.
I hear you on the simplicity. There are a few things that we want to hit upon with an update, including: single login, better navigation/search, integrated look/feel, etc.
Re: DigitalOcean Introduces Kubernetes Product
#58My only wish is for DO to allow customers to bring-your-own IP blocks. Vultr has this, but seems less robust to run a business on.
Check out packet.net if you haven’t already, they offer that and some other networking features you don’t see typically from VPS providers.
Packet is nice, but way more expensive than DO.
Re: DigitalOcean Introduces Kubernetes Product
#59I have some questions, mainly around networking and the like. Is there somebody from DO that I can get in touch with directly? Thanks.
Second on the network. My concern is around inter-node traffic and if it's segmented or like their current private networking.
Hi, Jamie from DigitalOcean here. We will have VPC support on DigitalOcean by the time we go live. But if you want to talk in more detail, my email is jwilson@digitalocean.com
Re: DigitalOcean Introduces Kubernetes Product
#60This is a great development, but I'll have to wait and see how reliable it actually is. I've had a few droplets running with them over the years, and that has been rock solid (years of uptime on one droplet, no problems whatsoever), but we recently started using Spaces for a commercial product and it has been a catastrophe. There are connectivity issues leaving the service mostly unavailable on a regular basis, and the status updates about it aren't particularly timely.
While trying to migrate away to GCS, synchronizing data (using gsutil) has proven practically impossible. The API is incredibly slow to list objects and occassionally responds with nonsensical errors.
(Every once in a while a random "403 None" appears, causing gsutil to abort. We could probably work around that by modifying gsutil to treat 403 as retry-able, but since overall performance is so awful and we can regenerate most data, we decided to give up.)