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Apple needs to tackle the issue of smartphone addiction

wired.co.uk

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Re: Apple needs to tackle the issue of smartphone addiction

#51
post #2

In general, I agree strongly with this sentiment: > What does a healthy, moderate digital life look like? I think that manufacturers and app developers need to take on this responsibility, before government regulators decide to step in As a bicyclist and driver I believe one of the best ways to enact this would be add a feature that allows investigators / insurers to answer the question of “whether the device was I u…

I agree. Additionally, the rule against using a phone while driving should actually be enforced. It is very much like speeding. Enforcement is practically non-existent so of course everyone continue to do it.

Agree, outdoor magazine has a detailed piece about this [0], somewhat ironically the author, a friend of mine, was killed recently by a vehicle (an accident; the truck hydroplaned into him while he was fixing a flat) [1].

[0] https://www.outsideonline.com/1930211/bikes-vs-cars-deadly-w...

[1] https://www.outsideonline.com/2282551/author-and-cyclist-and...

Re: Apple needs to tackle the issue of smartphone addiction

#52

Legitimizing smartphone addiction is the main reason why Apple will never put a dark mode in iOS. Atleast I hope they don't. It has never been a personal problem (I am carrying my own bunch of bad habits) but I hate watching friends, partners constantly checking their phones in the night.

We could have said the same thing about facial recognition technology back in 2011 when Android debuted Face Unlock. Here we are, 6+ years later and Apple introduces its Face ID technology which does the same thing. Just give them time, they have a finite number of paid engineers and they're competing against an ever-growing pool of unpaid open source enthusiasts that enjoy working on Android.

Re: Apple needs to tackle the issue of smartphone addiction

#53
post #29

Earlier quoted context omitted.

> Tim Cook recently said, "I think the best regulation is no regulation, is self-regulation". This quote was made with regard specifically to Facebook's recent problems with privacy, and Cook then immediately said: “However, I think we’re beyond that here.” Clearly he thinks regulation can be necessary sometimes, and specifically he has been an advocate for user privacy. I don't know that he intended these words to b…

> Cook then immediately said: “However, I think we’re beyond that here.” Clearly he thinks regulation can be necessary sometimes If there is even a slightest chance of a hundred-billion dollar corporation ignoring morals and helping foreign powers install a dictator and destroy truth in publishing and trust in America, then it should be clear that Regulation was required from the start . There is no "oops now we get…

Allow me to preface this by saying: I agree that some regulation is necessary always, and that corporations in general pursue money through whatever means necessary. I just think your original points were not well articulated to support your argument.

My first point was that you conveniently left off the part of the quote where Tim Cook says that he thinks regulation is necessary sometimes. You only included the part that indicated that he felt that "the best regulation is no regulation", which supports your agenda much better than the part where he effectively says "but sometimes we should have regulation because it can be necessary." I'm with you that regulation is always necessary to some extent, but I think you misrepresented Cook's statement to further your points, which is disingenuous.

> It just seems obvious to me

This is not a valid justification for claiming that something was "designed" in a particular way. I could just as well say: "It just seems obvious to me that cars are specifically designed to be able to kill people with great efficiency". Are they good at killing people? Yes. Is that their "design"? Well... no. To claim so would be silly, would it not?

My analogy is somewhat incorrect, of course: cars cannot regulate themselves, cars are not organizations of people, yadda yadda. The point of this analogy was merely that you cannot claim that something was "designed" in a particular way and justify it by saying "well it seems obvious".

I think companies are designed to make money, through whichever means is most profitable. I think they often choose not to self-regulate in the interest of making money. But I do not think that companies, as an abstract concept, were "very specifically designed to be unable to self-regulate". It is completely possible for a company to self-regulate. They just usually don't. It's a different thing.

> You don't know this, though. You can't know, because you can by definition never know what "self-regulation" a company might be doing.

(This is nitpicky of me, but your statement implies that it is impossible to know the self-regulation of any company regardless of circumstances. This is not true, because the people inside the company who deal with the regulation would know about it. You also assumed that I could not have knowledge of such regulation at Apple, which you will see is also not the case.)

I think what you mean is that it is impossible for someone who is separate from the company to know the company's self-regulation, because such regulation is internal and is only upheld by the company itself from the inside, and that therefore an outside observer without direct internal knowledge of the subject matter cannot know whether they are being shown true self-regulation or marketing material.

This is correct in general, I think, although it is a rather cynical view of things.

There are exceptions, though. Consider the case of Siri.

Siri is, as I'm sure you know, meant to be a personal assistant able to help users with anything they may need to do on their phone. Siri has competitors, such as Google Assistant and Amazon Alexa.

Siri was the first widespread personal assistant that kind-of worked, but she was quickly surpassed by Google. Why? Simple: data and privacy.

Google collects significant amounts of data from its users. Most of this collection is automatically collected and automatically tagged. Google defends such actions because "No human sees it" or something. (I'm fuzzy on the specific details, but please note that I am not making any claim about the ethicality of Google's actions here.)

This data is funneled into the Google Assistant, which made the Assistant significantly better than Siri in a short time. How did Siri get passed up so quickly?

Because Apple refuses to collect such significant amounts of data from its users. There are tons of internal documents governing the collection and storage of user data, and Apple uses a very broad definition of "sensitive" with regards to "sensitive user data". I know this because I worked at Apple last year (briefly, as an intern), and for part of a project I had to browse through some of these documents to ensure I was adhering to the correct guidelines. They take user privacy very seriously.

The fact that Siri — which was originally the most advanced personal assistant — was so quickly passed by Google is evidence of Apple's self-regulation. The continued stunted growth of Siri is further evidence that Apple did not relent in its self-regulation of user privacy. If Apple had wanted to, they could have collected copious amounts of user data in short order, and this data could have been used to greatly impact the development of Siri. But that didn't happen, because such data is not collected by Apple as a rule.

In general, I think you're right: self-regulation is nearly impossible to detect from the outside. But there are cases, such as this one, where there is user-visible evidence to the existence of self-regulation. All such evidence would stem from negative results for the company (e.g. Siri's poor performance, in this example), but we can assume the evidence is genuine because companies are incentivized to project themselves in a positive light wherever possible.

Re: Apple needs to tackle the issue of smartphone addiction

#54

I have to wonder - what is staring at our phones all day doing to our necks? And are we going to have an epidemic of debilitating cervical spine issues pop up 10 or 20 years from now?

I frequently see children bend their necks at a full 90 degrees to stare mindlessly at an iPad rested on their laps. I would not be surprised if they grow up to have spinal issues. Parents don’t seem to care.

Re: Apple needs to tackle the issue of smartphone addiction

#55
I'm such a cynic these days.

When I see an article like this, all I can think of is that this is the angle the FBs and Googles of the world will use to give Apple it's own share of social responsibility problems.

Hey, yes, we collect all data, but Apple, you really should be doing something about phone addiction. Especially since you, Apple, have "system-level control across devices".

Definitely understand how that comes across as conspiracy theoryish, but the timing is too inviting.

Re: Apple needs to tackle the issue of smartphone addiction

#56
post #2

In general, I agree strongly with this sentiment: > What does a healthy, moderate digital life look like? I think that manufacturers and app developers need to take on this responsibility, before government regulators decide to step in As a bicyclist and driver I believe one of the best ways to enact this would be add a feature that allows investigators / insurers to answer the question of “whether the device was I u…

I really can’t see a way of implementing this without either invading peoples privacy, violating the 5th amendment, making it useless or a combination of those things.

I think it could be done without causing those problems. The device itself can store its usage time/location information. Retrieving the information can require a warrant (just like getting anything else off the device ought to).

As a black box type device, in this case, the logs should be undeletable by the user. Perhaps a rolling log that wipes itself every week or month (minimal data impact, maximal utility to authorities in cases of accidents and such).

By keeping it on the device the privacy concern is partly dealt with. The information is still collected, but no 3rd party has access to it until the user (voluntarily or by court order) provides access to it.

Re: Apple needs to tackle the issue of smartphone addiction

#57
I hope Apple does provide the tools to help users control their usage. If they do, it'll be a prime example of the difference in philosophies (or marketing, if you will) between Facebook and Apple. Facebook would never help you curtail usage or take control of usage. They would want users to be oblivious to what's harming them and enable them, in the name of "engagement".

Re: Apple needs to tackle the issue of smartphone addiction

#58

Something that I don't know if they've mentioned specifically in public was that the Apple Watch was partly designed to deal with smartphone addiction. I don't have a citable source handy here, so it's just my word, but when I interned with Apple last year there were a few "town hall" events where interns could ask questions of senior management (Cook, Ahrendts, Cue, Maestri, etc). At one of them (I think the Tim Coo…

This argument seems to imply the opposite, taking the "addicting" notifications and strapping them to your wrist doesn't exactly reduce the behavior. Most studies show any addicting effect is directly tied to the dopamine release from receiving the notifications. The decreased frequency in unlocking the phone is simply moved to your arm. Just bought a smart watch over the weekend, I'll keep you posted ;)

What's important is the reduction in functionality. I can't do nearly as much from my Watch as I can with my phone, and specifically I can't just browse through Reddit or Facebook. While I may interact with the same number of notifications, I interact with them for significantly less time (because there's not much to do with them from the Watch), and any such interaction is unlikely to cause me to browse my phone in a more general way.

So that's the key: the Watch frees me from the trap of "Well I'm already on my phone, so I may as well open up Instagram/Twitter and scroll through my feed again."

Re: Apple needs to tackle the issue of smartphone addiction

#59

I think smartphone use has split into two paths: utility and "discovery." Utilities are the tools we use every day, the tools we want to be stable, fast, and (relatively) unchanging. E.g. sms, maps, browser, phone, camera, email. "Discovery" is all the new, unstable, changing stuff. I think there's an enormous market for a utility smartphone...and it doesn't even have to be a smartphone. Something between an old Noki…

I think the 'utility' phone you are looking for is The Light Phone.

https://www.indiegogo.com/projects/light-phone-2-design#/

It's a great distinction, the way you phrased it "utility vs discovery". I think it would be even better for their branding than their current strategy which is pitching 'minimalism'.

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