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Apple AirPods satisfaction at a remarkable 98% for customers

experian.com

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Re: Apple AirPods satisfaction at a remarkable 98% for customers

#51

Post by tedmiston »

minimaxir wrote: post #35
tedmiston wrote: post #17

> New Experian survey explores consumer satisfaction with AirPods and other voice-first hardware > Conversational user interfaces are now mainstream. I really like my AirPods, but... this is a strange comment to make about them. The Siri integration / audio controls is the most awkward part of using AirPods. Honestly really hoping they revisit in v2.

If you have an Apple Watch, you can control audio/volume from there. (having the Now Playing complication helps too)

I don't have a watch myself... I've been pulling out my iPhone and doing all of the controls there.

Not sure if my AirPods are defective, but I'm getting a successful detection from a tap on the AirPod sensor maybe 1/3 of the time.

Re: Apple AirPods satisfaction at a remarkable 98% for customers

#52

Post by Analemma_ »

smnscu wrote: post #3

I don't doubt the ergonomics are amazing, but it's somewhat surprising to me that people are happy with such mediocre audio performance.

Most of the things that people use their headphones to listen to these days are streamed, which means they're using the lowest bit-rate they can get away with, to save on data. Paying more for better audio would be pure waste for most people.

Re: Apple AirPods satisfaction at a remarkable 98% for customers

#53

Post by ForrestN »

primitivesuave wrote: post #49

I can't get the damn things to stay in my ears if I'm doing any physical activity beyond brisk walking. Working out in them is out of the question, so I'm still using my regular bluetooth headphones, and I looked quite comical running to catch the train with both hands over my ears so they wouldn't fall out. I'm surprised only 1 out of every 50 people who bought Airpods are experiencing similar dissatisfaction.

Mine have never fallen out, even when running or jumping or leaning over. Do apple's wired earbuds fall out of your ears? Seems like this varies by body.

Re: Apple AirPods satisfaction at a remarkable 98% for customers

#55

Post by MBCook »

bobsam wrote: post #39
forgotmyacc wrote: post #19

how is it on android? or mac? or windows?

Works on Android, but you don't get all functions. Samsung has a similar product for Android, check it out.

I seem to remember those has pretty bad battery life.

I've used my AirPods with a Mac that didn't have the latest software (so they were just treated like any other Bluetooth headphones) and something else and they work just fine. You don't get the double tap control (I think) or the auto pause? (not sure) but they sound just as good. If you want really tiny headphones that are easy to charge they'd be a good candidate.

But the experience on updated Apple products is amazing.

Re: Apple AirPods satisfaction at a remarkable 98% for customers

#56

Post by JustSomeNobody »

primitivesuave wrote: post #49

I can't get the damn things to stay in my ears if I'm doing any physical activity beyond brisk walking. Working out in them is out of the question, so I'm still using my regular bluetooth headphones, and I looked quite comical running to catch the train with both hands over my ears so they wouldn't fall out. I'm surprised only 1 out of every 50 people who bought Airpods are experiencing similar dissatisfaction.

Search Amazon for Vojo rabbits.

Re: Apple AirPods satisfaction at a remarkable 98% for customers

#57

Post by meursault334 »

kemayo wrote: post #11
dlevine wrote: post #2

I'm curious as to why Airpods have 98% satisfaction rate? I don't have a pair, but it seems like a lot of people I know who have them feel similarly. Is it because the battery life is good and they connect super easily and stay connected? Or is there some other feature that pushes people over the top?

Speaking just for myself, it's two things: First, there's that Apple "it just works" whole-package experience. If you're bought into the Apple ecosystem, using macOS and iOS, it's really incredibly seamless and gets rid of all those bluetooth hassles. Plus, as you say, battery life is good enough that I've never personally run up against it. Second, and the part which surprised me to discover after I got mine, it tur…

Reading this I might actually buy these. I was pretty set against because of the fear of losing them. I've been annoyed on many occasions at not being able to use my lightning headphones with my Macbook Pro while traveling and I can see this being a superior option to any corded headphone solution. I use video chat a lot and using corded Apple headphones with a laptop is definitely awkward.

Re: Apple AirPods satisfaction at a remarkable 98% for customers

#59

Post by MBCook »

I'd love to know why they're still being sold at a 6 week delay. Tim Cook is really good at operations stuff, and this isn't like Apple. They certainly know the demand is there by now.

Seems like the only possibilities are some sort of part shortage (maybe it's really hard to get those tiny batteries) or a very high defect rate (there were rumors of that around launch).

I wonder how long this will last.

Re: Apple AirPods satisfaction at a remarkable 98% for customers

#60

Post by MBCook »

tedmiston wrote: post #41
MBCook wrote: post #31

Earlier quoted context omitted.

I remapped mine from triggering Siri to simply be play/pause. I'm happy with it but I agree I'd like options. It would be nice to be able to trigger Siri once in a while or skip songs or modify volume.

Agree. I really just want the same functionality that was there with the click button from the old headphones: volume up/down, play/pause/prev/next.

Yeah. Volume doesn't bother me too much, but I'd love a next track thing. I kind of wish I could setup different things for the left and right AirPod. At least then I could have pause on one and Siri on the other (for most other tasks).
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