51–60 of 174 posts
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it's amazing that phaxio have gotten away with such high prices for so long.
All the eFax providers have been doing this.
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> I see all sorts of things I shouldn't see when searching the pile of papers on the fax machine at a large company for my fax. That's not an issue of the security of fax as a transmission method, it's a problem with your company's security at the fax endpoint.
Does it matter? The point is that fax isn't inherently a great idea for confidential info. There's also the issue that many fax endpoints that are fax to email gateways. Or fax to non https website gateways. Edit: Nobody is arguing for using email instead of fax. The argument is to use something better. Like paypal or stripe instead of full cc info + cvv2 on a piece of paper.
When it comes to liability for breaches of confidentiality, yes, it matters very much whether the sender chose an poor channel or the recipient had choose poor practices around what was done with information once it was received.
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Guessing this will kill Phaxio. Compare the pricing: https://www.twilio.com/fax/pricing https://www.phaxio.com/pricing/
it's amazing that phaxio have gotten away with such high prices for so long.
In any case, their pricing model has been far preferable to their old competitor, Interfax: https://www.interfax.net/en/prices
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Guessing this will kill Phaxio. Compare the pricing: https://www.twilio.com/fax/pricing https://www.phaxio.com/pricing/
it's amazing that phaxio have gotten away with such high prices for so long.
Our pricing might seem higher (and may be in certain situations), but it works a bit differently that Twilio's. Twilio charges you the 1c _plus_ the costs of the call. Phaxio is an "all in" rate _including_ retrying the call. And, at Phaxio, if the calls all fail there's no cost to you.
I'm not saying that we won't adjust our pricing (#competition), but there's a difference in the actual unit cost.
now if they could implement barcode recognition for inbound faxes and plug into taskrouter they would have a very compelling offering.
What's the use case for barcode recognition? Sorry I've never had to use faxes much myself so I'm curious.
If Twilio will sign a business associates agreement, this could be huge in the healthcare field. EMRs have terrible interoperability so doctors and health systems typically fax health records to one another. However, this service does not look HIPAA compliant based on the sparse documentation. It doesn't look promising that they will sign a BAA according to this document. https://support.twilio.com/hc/en-us/articles/…